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Overall experience with Adobe Marketo Engage
“Marketo Engage Enables Targeted Campaign Automation But Presents Complexity for New Users”
“Complex User Experience Requires Intensive Training for Full Platform Utilisation”
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Company Description
Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands, to bring life to their digital creations. Furthermore, Adobe concentrates on the delivery of captivating experiences to the targeted individuals. Adobe's solutions are omnipresent and they are striving to bring about change through digital experiences.
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Reviewer Insights for: Adobe Marketo Engage
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Performance of Adobe Marketo Engage Across Market Features
Adobe Marketo Engage Likes & Dislikes
It's great for designing fairly sophisticated programs to automate customer engagement across multiple touchpoints. It has great marketing automation and campaign management capabilities. It allows marketing and sales teams to prioritise prospects and identify high-value opportunities using lead scoring and lifecycle management features. Its detailed segmentation rules also allow marketers to deliver more targeted communications.
Allows you to build out processes and campaigns relatively easily. Strong integration with other market leading software and platforms. A very good fit for enterprise-level businesses
I like that it's very simple to operate and robust with tons of many great features that makes it easy to run marketing campaigns. Ensure consistent brand messaging across all marketing channels. Seamless connection with apps like SalesForce which allows smooth data exchange.
The platform is relatively complex for designing campaigns and program logic management, especially for new users. While the platform offers a lot of flexibility with things like smart lists, campaign flows, and automation rules, they can introduce a lot of complications if not structured properly. The user interface can also feel slightly dated when compared to other marketing automation platforms on the market.
It may not be suitable for scaling businesses like ours. High barrier to entry from a user experience perspective.
I have encountered nothing major, I like every feature and all is well designed.
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Adobe Marketo Engage Reviews and Ratings
- Engineer1B-10B USDBankingReview Source
Marketo Engage Enables Targeted Campaign Automation But Presents Complexity for New Users
Adobe Marketo Engage supports marketing automation and campaign orchestration across multiple digital channels by providing a platform to design campaigns, manage leads, and track engagements across email and web interactions. It has been very useful in lead lifecycle management and nurturing campaigns, enabling marketing teams to create automated programs that move prospects through different stages of the funnel based on engagement. Marketing and sales teams are also able to share insights and coordinate customer engagement more efficiently as the platform integrates well with other CRM systems and the rest of the Adobe Marketing Cloud ecosystem. - Digital Marketing Manager1B-10B USDServices (non-Government)Review Source
Streamlined Campaign Management and Automation Across Multiple Marketing Channels
Overall, Adobe Marketo Engage is helpful in managing, tracking and improving our marketing efforts across different channels. We are able to easily automate tasks such as lead management, follow up workflows, scoring and nurturing which empowers us to prioritize high potential prospects based on prospects actions and their basic background information.It offers simple email marketing features such as customizable templates and automated workflows that help you send the right message to the right person.Also support unified experience across all channels whether we are reaching via email, social media, web app or mobile. - MARKETING MANAGER50M-1B USDInsurance (except health)Review Source
Complex User Experience Requires Intensive Training for Full Platform Utilisation
Unprecedented levels of customisation and personalisation which outperforms other market offerings, but at a significant cost. In my opinion, it isn't as user friendly or intuitive as other offerings in the space, necessitating a strong internal training process to get users up and running. While I'm sure there are benefits to upskilling in using Marketo Engage, the time commitment makes me want to look elsewhere. - Director of Marketing1B-10B USDSoftwareReview Source
Central Role in Marketing Processes Highlighted Alongside Concerns About Innovation Pace
Marketo is critical for our marketing processes and is at the center of all of our marketing technologies and processes - Controllo Di Gestione E Responsabile Del50M-1B USDMiscellaneousReview Source
Marketing Made Easy With Adobe Marketo Engage
The platform's ability to automate and streamline our marketing workflow makes it a must have. In addition, it personalizes engagements with potential leads which increases the conversion rate.



