Overview
Product Information on ADP Benefits
What is ADP Benefits?
ADP Benefits Pricing
Overall experience with ADP Benefits
“Internal Support and Ease of Use Reduce Administrative Workload”
“Payroll Integration Saves Time While Portal Design Needs Modern Upgrades”
About Company
Company Description
ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and business outsourcing services, analytics and compliance expertise. ADP's experience, deep insights and cutting-edge technology help transform human resources from a back-office administrative function to a strategic business advantage.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: ADP Benefits
Performance of ADP Benefits Across Market Features
ADP Benefits Likes & Dislikes
The dedicated benefits team really makes the product stand out. We've used other products, and the added support from ADP Benefits is second to none. Employees can submit a life event, and ADP will request documents, review documents, and let the admin know when it is okay to approve. It is almost like having a dedicated benefits specialist internally, without the added headcount and cost. The ability to report on benefit enrollments, pull census data, and edit the setup is streamlined as well. You honestly can't go wrong with ADP Benefits.
The integration with payroll saved time. The portal is user-friendly for employees to access and navigate, leading to fewer questions being asked of HR.
I like how it provides me with reports and analytics which helps me to understand the situation much better and makes sure I make the better decision. This reduces the risk of fines as it complies with the regulatory tracking.
The one downside to ADP Benefits is the cost. You get a ton of services for the cost, but it is still higher than other platforms we have used or considered. However, if you have it in the budget, I would definitely recommend the service.
The UI can be upgraded to look more modern. Would also love more customization options.
I have some concerns regarding the customer care which takes a lot of time to respond and also the text messages are not so clear which in results gets ignored.
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Peer Discussions
ADP Benefits Reviews and Ratings
- Human Resources Associate50M-1B USDMiscellaneousReview Source
Internal Support and Ease of Use Reduce Administrative Workload
ADP Benefits is one of the best features of the entire ADP suite. The ease of use, reporting, and additional support with a dedicated benefits team makes managing benefits easy and streamlined. In addition, the platform is easy to navigate and optimize year over year. The file feeds and partner integrations make managing benefits a breeze. - Director Of Human Resource Operations<50M USDServices (non-Government)Review Source
Automated Benefits Enrollment Minimizes Errors But Customer Support Response Is Slow
ADP Benefits allows me to manage the benefits for employees and their enrollment. It reduces manual work and chances of error as it automates most of the work. I can connect it with my other HR system to get most of it. - Human Resources Generalist<50M USDSoftwareReview Source
Payroll Integration Saves Time While Portal Design Needs Modern Upgrades
The overall experience was good as it was stable for administrators and employees. - MANAGER, PAYROLL AND BENEFITS<50M USDTelecommunicationReview Source
ADP Benefits Offers Seamless Integration and Excellent Customer Service
ADP Benefits is great!. Open enrollment is easy because they assign a specific person to help you from start to finish. I've always received prompt responses to my questions or concerns and have found the system easy to navigate. - Human Resources Technology Lead50M-1B USDManufacturingReview Source
Simplifying Complex Benefit Structures With Innovate HR Software
This module helps lighten the daily load of tasks for the HR Generalist. It helps to streamline our benefits process to help our customers.