• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Amazon CloudWatch

Updated 13th October 2025

What is Amazon CloudWatch?

Amazon CloudWatch is a software designed for monitoring and managing cloud resources and applications within Amazon Web Services environments. The software collects and tracks metrics, logs, and events, providing visibility into resource utilization, application performance, and operational health. Amazon CloudWatch enables automated responses to changes in infrastructure and supports alerting and dashboard creation for real-time monitoring. The software assists businesses by helping identify operational issues, analyze trends, set alarms for specific thresholds, and automate resource scaling based on performance metrics, thereby supporting efficient infrastructure management and incident response in cloud deployments.

Amazon CloudWatch Pricing

Amazon CloudWatch software uses a pay-as-you-go pricing model, where charges are based on consumption of services such as metrics, logs, dashboards, alarms, and events. There are no up-front fees or required long-term commitments, and users are billed according to their actual usage for each supported feature within the software.

Overall experience with Amazon CloudWatch

Web Developer And Data Analytics
<50M USD, IT Services
FAVORABLE

“CloudWatch Alarms and Logs Insights Simplify Service Monitoring and Issue Detection”

5.0
Jan 5, 2026
I think Amazon CloudWatch is one of the best services provided by AWS because it is used to log our services data from AWS. We have a long experience with CloudWatch logs, and that is amazing because of the connection with all their own services, so it helps us so much to debug the issues as well
Operations Associate
<50M USD, Transportation
CRITICAL

“Extensive AWS Integration Noted, But High Costs and Basic Visualizations Cited”

3.0
Apr 9, 2026
Good capability to collect cloud trails which can further be leveraged with multiple integrations but with this capability comes the high cost and very basic visualizations.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Amazon CloudWatch
Logo of Amazon CloudWatch

Amazon CloudWatch

byAmazon Web Services (AWS)
in
4.5

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

Do You Manage Peer Insights at Amazon Web Services (AWS)?

Access Vendor Portal to update and manage your profile.

Deciding Factors: Amazon CloudWatch Vs. Market Average
Performance of Amazon CloudWatch Across Market Features

Amazon CloudWatch Likes & Dislikes

Like

In our experience, the best thing about CloudWatch is connectivity with their own services. For example, if I need logs for the Lambda, I don't need to attach the event to the service; it comes by default with CloudWatch logs. Then we have the CloudWatch Logs Insights service, which is basically a query for the CloudWatch data. For example, sometimes we have millions of data in our backend server or UI server, so if we need to find the specific logs, then it is very hard to go through all the log groups and all. At the time we used these log insights; it helped us a lot to find it. Another thing is alarms are basically used to give you an alert when your point is hit. This helps us to continue monitoring the performance of our services, and there are many different services as well.

Like

Native integration with multiple aws services which is a great advantage

Like

We love deep AWS integration which allows us to see logs from all our cloud services in the same place. We also like that for alarming and notifications we can use AWS SNS with a wide variety of notification options.

Dislike

While excellent for starting up, CloudWatch can become expensive when we start adding in the logs, and logs grow, store the logs for long periods of time, and use custom metrics, which can increase our monthly bill. And sometimes the UI for the console can feel very cluttered. It takes time for the new team members to get used to it, and using logs insights also takes time when you are new because of the query syntax. It is not same like simple sql it is hard in the beginning. When you start working continuously you feel more familiar with it

Dislike

log ingestion and retention cost is high and very limited visualization capabilities.

Dislike

We don't like how the costs accumulate fast if you need to use detailed monitoring and keep logs for a large period of time. That's why as I said above Cloudwatch is our first line of monitoring and is being used for immediate alerting and as a temp bucket for logs which are then being sucked out into our ELK stack. Dashboards are not the strongest feature of Cloudwatch. For this we have to use other solution.

Amazon CloudWatch Reviews and Ratings

4.5

(723 Ratings)

Rating Distribution

5 Star
54%
4 Star
39%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Web Developer And Data Analytics
    <50M USD
    IT Services
    Review Source

    CloudWatch Alarms and Logs Insights Simplify Service Monitoring and Issue Detection

    5.0
    Jan 5, 2026
    I think Amazon CloudWatch is one of the best services provided by AWS because it is used to log our services data from AWS. We have a long experience with CloudWatch logs, and that is amazing because of the connection with all their own services, so it helps us so much to debug the issues as well
  • SENIOR SYSTEMS ENGINEER
    50M-1B USD
    Banking
    Review Source

    Efficient AWS Log Monitoring With Cloudwatch, Though Dashboard Features Are Limited

    4.0
    Jan 10, 2026
    We needed to have a monitoring solution for our AWS deployed services and decided to use Cloudwatch as part of the monitoring stack.
  • MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    AWS Cloud Watch Enables Real-Time Monitoring and Dynamic Resource Management

    5.0
    Dec 23, 2025
    AWS as a platform is great for the richness in tooling and capabilities it offers. AWS Cloud Watch has been instrumental in us being able to use it to monitor our resources and the applications we run within our footprint in realtime, thus providing system-wide observability which is very much needed. Thus we've been able to continue better manage what is left running vs what is shutdown.
  • It Associate
    50M-1B USD
    Travel and Hospitality
    Review Source

    Amazon Cloudwatch Offers Comprehensive Monitoring for A Variety of AWS Products & Services

    5.0
    Feb 20, 2026
    Overall, Amazon Cloudwatch has been an extremely valuable tool for me and my team to track metrics across a large variety of AWS cloud services. This tool has enhanced our security, reporting, and debugging practices across the enterprise.
  • CLOUD & INFRASTRUCTURE ENGINEER
    <50M USD
    Telecommunication
    Review Source

    Powerful observability tool but watch your costs

    5.0
    Feb 3, 2026
    My experience has been largely positive. The very deep integration with all other AWS services is very neat. You can find everything in here: metrics, logs, alarms, traces, you name it. Finding your way through the service might have a steep learning curve but that is totally worth it in the end.
...
Showing Result 1-5 of 1084

Recommended Gartner Insights

  • Critical Capabilities for Observability Platforms
  • Magic Quadrant for Observability Platforms

Top Amazon CloudWatch Alternatives

Reviewer Insights for: Amazon CloudWatch
User Sentiment About Amazon CloudWatch
Logo of Dynatrace
1. Dynatrace
4.6
(2042 Ratings)
Logo of New Relic
2. New Relic
4.6
(1546 Ratings)
Logo of Datadog
3. Datadog
4.5
(1223 Ratings)
View All Alternatives