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  3. Amazon Web Services
Logo of Amazon Web Services

Amazon Web Services

byAmazon Web Services (AWS)
in
4.6
2026
Market Presence: Strategic Cloud Platform Services, Generative AI Infrastructure Providers (Transitioning to Cloud AI Infrastructure)

Overview

Product Information on Amazon Web Services

Updated 13th October 2025

What is Amazon Web Services?

Amazon Web Services is a cloud computing software that offers on-demand computing power, storage, and a broad set of services such as database management, networking, analytics, machine learning, and security. It provides infrastructure resources and platform tools that enable organizations to deploy, manage, and scale applications and workloads in the cloud. The software addresses challenges related to infrastructure scalability, data storage, cost management, disaster recovery, and application deployment by offering a pay-as-you-go model and a range of configurable resources suited for different business needs.

Amazon Web Services Pricing

Amazon Web Services software uses a pay-as-you-go pricing model where users are charged based on actual usage of compute power, storage, and other resources. The software also offers tiered pricing for certain services, volume discounts, and reserved instance options. There are no upfront costs, and users can access free usage tiers for select services within specified limits.

Overall experience with Amazon Web Services

Software Developer
<50M USD, IT Services
FAVORABLE

“A reliable and scalable cloud platform with strong capabilities, but it requires good planning and cost control”

5.0
Apr 2, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
DATA ANALYST
250M - 500M USD, Software
CRITICAL

“AWS Interface Perceived as Outdated Despite Stable and Secure Core Services”

3.0
Jan 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Strategic Cloud Platform Services

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

What Your Peers Are Saying About Amazon Web Services

Project Management Manager
In the process of migrating Legacy Applications to an AWS cloud instance.  Our Legacy system contains sensitive private data of users.  AWS engineers are saying they need access to our data early and they have not built out the environment yet.  I found online that access to the data is needed once in the TEST and VALIDATION phase of the project. Does the AWS cloud engineer need access to my real data to figure out how to install databases and applications even if they haven't built out the future environment yet?
IT Manager
Generally, AWS engineers do not need access to real data to figure out how to install databases and applications. you can setup a process to ensure strong security measures are followed.  Few Recommendations: 1. Use sample or dummy data to set up and test the environment. This allows AWS engineers to configure and troubleshoot without needing access to sensitive information.  2. If real data must be used early in the process, consider data masking techniques to anonymize sensitive information.  3. Discuss your concerns with the AWS engineers and establish clear protocols for data access and security.
See Full Discussion
20 Mar 20251.8k Views1 Comment
Data and Analytics Manager
Currently, in my organization, we have BI products built on top of a data warehouse implemented using PostgreSQL, following a snowflake schema architecture (fact and dimension tables). This structure has become extremely complex and hard to maintain. Updates are very costly, and I’m heavily dependent on a single person to keep it running. I’m considering moving to a cloud-based environment, such as AWS Redshift or Google BigQuery. Based on your experience, would migrating to one of these platforms help me move away from this complex snowflake architecture? Also, between the two solutions (AWS Redshift and Google BigQuery), which one would you recommend and why?
Principal Software Engineer, Data Engineering
It is better to analyze from the problem perspective. Whether you need a Snowflake schema, star schema, or one big table, it needs to be analyzed based on the user requirements, data volume, query patterns, business asks, latency requirements, etc. Changing the database/platforms might not solve the issue if you need a sustainable solution.
See Full Discussion
3 May 20251.9k Views3 Comments

Amazon Web Services Reviews and Ratings

4.6

(4844 Ratings)

Rating Distribution

5 Star
57%
4 Star
40%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Software Developer
    <50M USD
    IT Services
    Review Source

    A reliable and scalable cloud platform with strong capabilities, but it requires good planning and cost control

    5.0
    Apr 2, 2026
    Our overall experience with Amazon Web Services has been very positive. We use AWS to support our web application, and it has given us a reliable, scalable, and flexible cloud environment. What has worked well is the breadth of services, the ease of scaling as our needs grow, and the strong ecosystem around deployment, monitoring, storage, and security. It helps our development teams move faster and build with confidence, What has not worked as well is that the platform can feel complex at times, pricing can become difficult to track across multiple services, and some services require a learning curve before teams can use them efficiently. Even with those challenges, AWS has been a strong platform for our business and technical needs.
  • Software Developer
    <50M USD
    IT Services
    Review Source

    A reliable and scalable cloud platform with strong capabilities, but it requires good planning and cost control

    5.0
    Apr 2, 2026
    Our overall experience with Amazon Web Services has been very positive. We use AWS to support our web application, and it has given us a reliable, scalable, and flexible cloud environment. What has worked well is the breadth of services, the ease of scaling as our needs grow, and the strong ecosystem around deployment, monitoring, storage, and security. It helps our development teams move faster and build with confidence, What has not worked as well is that the platform can feel complex at times, pricing can become difficult to track across multiple services, and some services require a learning curve before teams can use them efficiently. Even with those challenges, AWS has been a strong platform for our business and technical needs.
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User Sentiment About Amazon Web Services
Reviewer Insights for: Amazon Web Services
Performance of Amazon Web Services Across Market Features

Amazon Web Services Likes & Dislikes

Like

What I like most about AWS is its flexibility and the wide range of services available in one platform. It allows us to build, deploy, monitor and scale our applications without needing to manage everything manually. The standout strengths are: 1. Strong scalability and reliability for production workloads 2. Broad set of services for compute, storage, databases, networking, and monitoring 3. Good integration between services, which makes deployment and operations easier 4. Security and access control features that help manage environments properly 5. Continuous innovation, with capabilities added regularly

Like

What I like most about AWS is its flexibility and the wide range of services available in one platform. It allows us to build, deploy, monitor and scale our applications without needing to manage everything manually. The standout strengths are: 1. Strong scalability and reliability for production workloads 2. Broad set of services for compute, storage, databases, networking, and monitoring 3. Good integration between services, which makes deployment and operations easier 4. Security and access control features that help manage environments properly 5. Continuous innovation, with capabilities added regularly

Like

What I like most about AWS is its flexibility and the wide range of services available in one platform. It allows us to build, deploy, monitor and scale our applications without needing to manage everything manually. The standout strengths are: 1. Strong scalability and reliability for production workloads 2. Broad set of services for compute, storage, databases, networking, and monitoring 3. Good integration between services, which makes deployment and operations easier 4. Security and access control features that help manage environments properly 5. Continuous innovation, with capabilities added regularly

Dislike

AWS has such an outdated user interface. I usually use Athena and S3 services, alongside others, and can see how old and not usable it is for our operations. There is at least one other cloud vendor that I use that is much better for database as a service, and in this regard AWS is not performing well at all.

Dislike

AWS has such an outdated user interface. I usually use Athena and S3 services, alongside others, and can see how old and not usable it is for our operations. There is at least one other cloud vendor that I use that is much better for database as a service, and in this regard AWS is not performing well at all.

Dislike

AWS has such an outdated user interface. I usually use Athena and S3 services, alongside others, and can see how old and not usable it is for our operations. There is at least one other cloud vendor that I use that is much better for database as a service, and in this regard AWS is not performing well at all.