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  3. athenahealth Population Health
Logo of athenahealth Population Health

athenahealth Population Health

byAthenahealth
in
4.5
Market Presence: Healthcare Provider Population Health Management (PHM) Solutions (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions), Healthcare Provider Value-Based Performance Management Analytics (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions)

Overview

Product Information on athenahealth Population Health

Updated 13th October 2025

What is athenahealth Population Health?

athenahealth Population Health is a software designed to support clinical care teams in managing patient populations and improving health outcomes. The software integrates data from multiple sources, including electronic health records and claims, to provide insights into patient risk, care gaps, and overall population trends. It enables care coordination by allowing users to identify individuals who require intervention, track outreach and engagement, and measure the effectiveness of clinical programs. The software helps organizations address compliance requirements, support value-based care initiatives, and optimize resource allocation by providing tools for performance benchmarking, reporting, and analytics. It is intended to assist healthcare organizations in identifying and closing care gaps to enhance care delivery and address diverse patient needs across settings.

athenahealth Population Health Pricing

athenahealth Population Health software uses a subscription-based pricing model, typically structured per provider or per user per month. Pricing may vary based on the size of the healthcare organization, usage volume, and selected service features. The software consolidates analytics, care management, and reporting under this model, enabling organizations to choose options that suit their operational requirements.

Overall experience with athenahealth Population Health

Physician Assistant
250M - 500M USD, Healthcare and Biotech
FAVORABLE

“Quick and easy patient care”

5.0
Dec 24, 2018
The templates make charting easy and quick. The patient portal helps patients get in contact with us much faster.
CEO
<50M USD, Healthcare and Biotech
CRITICAL

“One of the best EHR in the stable, but tends to have a "one size fits all" platform.”

3.0
Jun 29, 2017
The vendor does not always respond to smaller clients in a timely manner. On a plus side, their reporting package is very robust.

About Company

Company Description

Updated 25th July 2024

Athenahealth is a company that focuses on creating an accessible, high-quality, and sustainable healthcare ecosystem. The main problem it addresses lies in making healthcare insights significant and useful, thereby enabling the creation of healthier futures for people and communities. The company utilises a seamless blend of humanity and digitalisation to achieve this objective. A diverse team of employees, each with different backgrounds, experiences, and perspectives, contribute to decision-making and innovation process, enabling the company to continually evolve.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1997
Head office location
Watertown, United States
Number of employees
5001 - 10000
Website
http://www.athenahealth.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: athenahealth Population Health
Performance of athenahealth Population Health Across Market Features

athenahealth Population Health Likes & Dislikes

Like

templates

Like

Great breadth of services and products.

Like

Maturity of the Care Coordination documentation and management capabilities. Our organization had spent several years with several other vendor products that claimed to provide the PHM capabilties, but many of the stated capabilties were developed by the vendor IT but once the application was in end user operations there were numerous basic issues. Athena's product had multiple years use by care coordinators and quality managers so we didn't experience the nunances that are experienced with products that appear great based on marketing and demonstration but end up requiring multiple basic updates to support end user daily operations.

Dislike

review of systems section is unorganized

Dislike

Product primarily oriented towards large multispecialty environments-must be customized for specialty users.

Dislike

Updates with new enhancements occur frequently, which are beneficial but many of our clinical users are not technically proficient and appear to initial raise questions by the clinical end users.

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Peer Discussions

athenahealth Population Health Reviews and Ratings

Showing data for 3 ratings and reviews for Healthcare Provider Value-Based Performance Management Analytics (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions) market. View all 6 ratings and reviews across markets for a complete picture.

4.5

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
0%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.7

Service & Support

4.3

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
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  • Physician Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Quick and easy patient care

    5.0
    Dec 24, 2018
    The templates make charting easy and quick. The patient portal helps patients get in contact with us much faster.
  • Analytics
    10B+ USD
    Healthcare and Biotech
    Review Source

    Effective in Population Health Management documentation and care coordination of members

    5.0
    Jul 27, 2017
    We have a very complex environemnt with over 100 value based agreements for over 1,000,000 financial at-risk members across 7+ clinical integrated networks (CINs). The vendor was able to bring up the first instance for one of the CINs in 2 months. Training was relatively easy since users provided positive experience on the ease of the User Interface
  • CEO
    <50M USD
    Healthcare and Biotech
    Review Source

    One of the best EHR in the stable, but tends to have a "one size fits all" platform.

    3.0
    Jun 29, 2017
    The vendor does not always respond to smaller clients in a timely manner. On a plus side, their reporting package is very robust.
Showing Result 1-3 of 3

Recommended Gartner Research

  • Market Guide for Healthcare Provider Value-Based Performance Management Analytics (Transitioning to Healthcare Provider Supply Chain Data and Analytics Solutions)

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