Blue Prism Intelligent Automation Platform

bySS&C Blue Prism
in
4.4
Market Presence: Robotic Process AutomationBusiness Process Automation Tools

Overview

Product Information on Blue Prism Intelligent Automation Platform

Updated 19th April 2023

What is Blue Prism Intelligent Automation Platform?

SS&C Blue Prism offers a full intelligent automation platform integrating Robotic Process Automation (RPA) and Business Process Management (BPM) solutions, developed to increase revenue and drive value with total automation. SS&C Blue Prism products are designed to streamline workflows and identify opportunities to improve efficiency across the enterprise. SS&C Blue Prism’s intelligent platform unifies people with digital workers securely to create scalable automations suited for specific business needs. Customers utilize SS&C Blue Prism’s total automation solutions to accelerate growth and orchestrate their operations. SS&C Blue Prism’s enterprise-wide software provides full control and governance to help businesses evolve with continuous change. With 20,000+ customers, SS&C Blue Prism has the tools for developing new ways of working and returning exponential value to the business.

Overall experience with Blue Prism Intelligent Automation Platform

SENIOR PRINCIPAL ENGINEER - FULL STACK
3B - 10B USD, Banking
FAVORABLE

Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin

4.0
Sep 10, 2025
Blue Prism has been a solid fir for our automation needs. I value its emphasis on governance, auditability, and controller change, which makes it easier to scale automation without losing oversight. Object-oriented design and reusable components shortened our delivery time after the first few projects, and the control room/work queues model gives us predictable throughput. The trade-off is a heavier administrative footprint and some fragility when UI elements change rapidly in web apps, which requires disciplined design patterns and occasional rework. Overall, the platform has reduced manual effort, improved consistency, and provided clear operational metrics
Product Team Lead
30B + USD, Manufacturing
CRITICAL

Experience with Blue Prism's Customer Success and Support

3.0
Oct 28, 2024
The overall experience is average. We are still waiting for approval documents to use additional Blue Prism software in our company. This has been an ongoing process for 2 years and therefore we don't have a good support on Blue Prism side. We have a regular exchange with some Blue Prism Customer Success managers. We will get new information/updates. If we have a problem, you can create tickets in the support portal. Most of the time we will get a fast response. The quality of this responses could be better but they help most of the time.

About Company

Company Description

SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

Company Details

Company type
Public
Year Founded
2001
Head office location
Warrington, U.K.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Blue Prism Intelligent Automation Platform
Reviewer Insights for: Blue Prism Intelligent Automation Platform
Performance of Blue Prism Intelligent Automation Platform Across Market Features

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4.4
(236 Ratings)

Peer Discussions

Blue Prism Intelligent Automation Platform Reviews and Ratings

Showing data for 887 ratings and reviews for Robotic Process Automation market. View all 963 ratings and reviews across markets for a complete picture.

4.4

(887 Ratings)

Rating Distribution

5 Star
45%
4 Star
47%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
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  • SENIOR PRINCIPAL ENGINEER - FULL STACK
    1B-10B USD
    Banking
    Review Source

    Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin

    4.0
    Sep 10, 2025
    Blue Prism has been a solid fir for our automation needs. I value its emphasis on governance, auditability, and controller change, which makes it easier to scale automation without losing oversight. Object-oriented design and reusable components shortened our delivery time after the first few projects, and the control room/work queues model gives us predictable throughput. The trade-off is a heavier administrative footprint and some fragility when UI elements change rapidly in web apps, which requires disciplined design patterns and occasional rework. Overall, the platform has reduced manual effort, improved consistency, and provided clear operational metrics
  • IT ASSOCIATE
    50M-1B USD
    Banking
    Review Source

    Ahorro significativo de tiempo al eliminar intervención humana en procesos manuales

    5.0
    Sep 8, 2025
    Su integración a nuestra infraestructura fue transparente y tiene una estabilidad excelente que nos ha permitido avanzar con mayor eficiencia en nuestros proyectos de innovación y automatización.
  • SENIOR RPA DEVELOPER
    10B+ USD
    Energy and Utilities
    Review Source

    Suggestions for Improving Blue Prism’s.

    5.0
    Jun 16, 2025
    Blue Prism is a very good product in order to automate unattended robots. Blue Prism team should invest more in order to have faster development time in the BP tool and improve Application Modeler. I could also suggest better integration and try to speed up how the application works on virtual machines. They should also provide a capability for remote debugging. Recent year they did very good progres and in the plan is deployment version 7.5 which will solve most of issues with Web Automation.
  • RPA TL
    <50M USD
    Banking
    Review Source

    Comprehensive Options and Smooth Transition From No-Code to Low-Code Platforms

    4.0
    Jul 14, 2025
    Product is well built with many options available, which almost fully meets our expectations. Some features are missing, however these can be supplemented via different available technology.
  • DATA ANALYST
    50M-1B USD
    Retail
    Review Source

    The Swiss army knife of automation tools

    4.0
    Oct 16, 2025
    You can automate anything, at any scale with Blue Prism. The ability to step through processes with full control makes the tool highly capable for complex enterprise tasks.
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Showing Result 1-5 of 957

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