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Product Information on Blue Prism Intelligent Automation Platform
What is Blue Prism Intelligent Automation Platform?
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Overall experience with Blue Prism Intelligent Automation Platform
“Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin”
“Experience with Blue Prism's Customer Success and Support”
About Company
Company Description
SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value. SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.
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User Sentiment About Blue Prism Intelligent Automation Platform
Reviewer Insights for: Blue Prism Intelligent Automation Platform
Performance of Blue Prism Intelligent Automation Platform Across Market Features
Blue Prism Intelligent Automation Platform Likes & Dislikes
- Strong governance & auditability: RBC, release/version controls and detailed logs output - Reusable object layer: The separation of objects and processes encourages maintainable, testable automations and speeds subsequent builds. - Operational control & visibility: Control room and work queues make scheduling, prioritization, and exception handling transparent - Security model that scales: Credentials and permissions are handled cleanly, which helps with SoD and least-privilege practices
The UI for development is outstanding and gives a visual feedback for the developer what the process is. The licensing model (pooling) fits very well in the execution of bots.
It is incredible flexible to our needs It is reliable It integrates well with our core systems
UI Change sensitivity: Dynamic web apps can break selectors; requires ongoing element strategy and regression checks Admin/infra overhead: Maintaining runners/VMs, patching, and upgrades add operational weight versus lighter tools. Upgrade friction: Major upgrades need careful regression planning across objects/processes and third-party connectors
The reaction time for e.g. needed documents for internal approvals is not very good.
It does take us significant effort to get new features that require us to upgrade versions, but SS&C is working on that with their nextgen features. There are some legacy parts of the platform that are frustrating, particularly the inability to rename processes or objects simply..
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Blue Prism Intelligent Automation Platform Reviews and Ratings
- SENIOR PRINCIPAL ENGINEER - FULL STACK1B-10B USDBankingReview Source
Scalable, audit-ready RPA that boosts throughput - budget for UI volatility and admin
Blue Prism has been a solid fir for our automation needs. I value its emphasis on governance, auditability, and controller change, which makes it easier to scale automation without losing oversight. Object-oriented design and reusable components shortened our delivery time after the first few projects, and the control room/work queues model gives us predictable throughput. The trade-off is a heavier administrative footprint and some fragility when UI elements change rapidly in web apps, which requires disciplined design patterns and occasional rework. Overall, the platform has reduced manual effort, improved consistency, and provided clear operational metrics - Director of IT1B-10B USDBankingReview Source
Long-Term Stability and Flexibility Noted With Blue Prism Platform Use
Blue prism has been a rock solid platform for us for nearly a decade. We have really pushed the platform to its limits in a lot of ways and it has reacted well. The team from SS&C have been great partners throughout. - IT Manager50M-1B USDFinance (non-banking)Review Source
Blue Prism makes automation easy!
Overall the experience has been very positive with Blue Prism. The automation tool is easy enough to learn and navigate, even for a non-IT professional. Ongoing support is also readily available. - Manager50M-1B USDHealthcare and BiotechReview Source
Balancing Platform Development With Business Value And Acquisition Cost Considerations
Have always found Blue Prism very knowledgeable, approachable and helpful when discussing solutions, offering advice and guidance or the constant development of the platform and its solutions - DATA ANALYST50M-1B USDRetailReview Source
The Swiss army knife of automation tools
You can automate anything, at any scale with Blue Prism. The ability to step through processes with full control makes the tool highly capable for complex enterprise tasks.



