Brevo, initially known as Sendinblue, provides a customer relationship management (CRM) service with aims to enhance long-term customer relationships and aid firms to grow in a rapidly evolving digital world. Brevo offers a unified perspective on customer journeys via an easily manageable platform to foster meaningful relationships. Brevo was established in 2012 by Armand Thiberge with the goal of assisting businesses of all sizes in developing stronger customer relationships. The services provided by Brevo comply with GDPR guidelines and can be accessed in six different languages. Its headquarters is in Paris, in addition to offices in Seattle, Toronto, Berlin, Vienna, Sofia, Noida, and Bengaluru. The company employs more than 700 employees from over 67 nationalities and makes ongoing commitments to minimize and monitor its carbon footprint.
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The list management functionality has been a game changer for us in terms of moving away from merely using spreadsheets to manage our contacts. In my industry we have several unique lists and Brevo helps us manage them and gives us a comprehensive view to understand how each list is growing and changing.
The ease of use, integration with other channels, ready-to-use templates.
Campaign creation is straight forward and effective No problems with the email delivery service and has good transparency on deliverable contact management is easy to use
Nothing.
Limited templates that don't let me create impressive mail marketing different from competitors
Reporting could do with more in-depth insights The automation tools are slightly restrictive template customisation is also restrictive