Overview
Product Information on Calabrio ONE
Updated 13th October 2025
What is Calabrio ONE?
Calabrio ONE Pricing
Overall experience with Calabrio ONE
Customer Service & Support Associate
500M - 1B USD, MiscellaneousFAVORABLE
“Exploring Calabrio: A Review of Its User-Friendly Scheduling Features”
Everytime i need to check my schedules, future days off, bank holidays and get more into our daily activities I check Calabrio for its user-friendly way of showing all this important information in just one sitee
Vp, Strategy
500M - 1B USD, ManufacturingCRITICAL
“Frequent Change Orders and Custom Integrations Impact Overall Experience”
the solution was good but a lot of change orders to get to the final state. They need to be customer friendly instead of nickel and dime every moment
About Company
Company Description
Verint delivers customer experience automation. Companies use the Verint Open Platform and Verint's team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. Verint helps brands elevate CX while simultaneously lowering costs and realizing significant ROI and business outcomes now.
Company Details
Year Founded
1994
Head office location
Melville, United States
Number of employees
5001 - 10000
Website
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Calabrio ONE Reviews and Ratings
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- Vp, Strategy50M-1B USDManufacturingReview Source
Frequent Change Orders and Custom Integrations Impact Overall Experience
the solution was good but a lot of change orders to get to the final state. They need to be customer friendly instead of nickel and dime every moment - Customer Service & Support Associate50M-1B USDMiscellaneousReview Source
Exploring Calabrio: A Review of Its User-Friendly Scheduling Features
Everytime i need to check my schedules, future days off, bank holidays and get more into our daily activities I check Calabrio for its user-friendly way of showing all this important information in just one sitee - Systems Engineer50M-1B USDBankingReview Source
Calabrio Exceeds in Efficiency: Navigation and Recording Ease
Given the volume of call recordings our organization generates, Calabrio performs exceptionally well. Recordings are easy to access via the UI. During playback recordings are easy to navigate - you can pause / back up / move forward with ease. Recordings can be evaluated, marked with metadata, commented upon as needed. Evaluation forms are easy to create and administer and Calabrio offers easy to access help options that limit the time you spend digging through a knowledge base to find what you need. As an administrator, the application is fairly easy to navigate and support. - Sr Project Manager50M-1B USDManufacturingReview Source
Calabrio and Cisco Integration Bolsters Quality in Workforce Management
On-Prem Calabrio is easier to manage but its own file format and moving to cloud is a very big task & costly to manage. Overall a good solution but needs to modernize the platform to make it more user friendly. - Audit AssociateGov't/PS/EdEducationReview Source
Love Calabrio!
I feel as though my overall experience with Calabrio Call Recording has been really positive.
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