Capgemini Custom Software Development Services Alternatives

The Persistent Team we work with are knowledgeable, flexible, responsible and timely. They are great to work with and have taken on several out of the box projects. Devops continues to complete development of changes quickly and move to QA for testing, make changes when necessary and move to production without a flaw.

Overall, the people are great to work with, willing to learn, and willing to work hard to achieve goals, but in several cases, scope of overall delievery and testing is too narrow in their approach, leading to multiple cycles in the software cycle prior to release.

Thoughtworks are arguably the best in the business when it comes to thought leadership, and that reputation is well deserved. Their UK-based consultants are genuinely excellent at framing problems, positioning solutions, and bringing a level of rigour to planning and programme management that stood out. Where they really differentiated themselves was in AI, generative AI, and modern engineering practices, these were areas where their people clearly led rather than followed. The challenge comes when you scale. Once you move beyond the senior UK consultants into a larger delivery team, the quality becomes more variable, as it does with most suppliers. Unlike most, however, Thoughtworks does not allow clients to interview engineers before they join an account, a policy rooted in confidence in their standards, but one that in practice led us to replace more people than we would have with a partner where we had prior visibility of who we were getting. On balance, Thoughtworks delivered a competent and professionally managed engagement. Planning and transition were the strongest phases. Delivery itself was solid but not exceptional, and broadly comparable to other capable suppliers at a similar scale. It is worth noting that a significant proportion of the engineering work is resourced from India rather than near-shore, which in our experience did not perform as well as Eastern European near-shore alternatives, which could be due to the time different with the UK, and this should be factored into expectations given the premium pricing that comes with the Thoughtworks brand. I would recommend them, particularly for consultancy, thought leadership, or engagements where the quality of strategic thinking matters more than raw delivery throughput.

We have used EPAM on a range of projects over ~4 years, either where we outsource work to them to deliver or they are providing augmentation resources for our team. This covers .NET development, Front End development, QA, DevOps and AI. Very happy with the delivery of the services they provide, account management also key.

We work with several large partners. I've found Globant to be much more collaborative, flexible, and partner oriented. They work hard to establish relationships, understand goals, and develop customized solutions. They are very open to feedback, quick to work with you to correct issues, and very collaborative in developing the best solution within budget. Their willingness to let us select candidates is a huge and unusual benefit that has allowed us to develop a very high-performance hybrid team of employees and Globant contractors who genuinely operate like one team. They are very strong in project management and Agile practices.

We have recently handed over the Salesforce Project support to Accenture - which is basically a Sales and service platform for the KITCHEN AID appliances for Australia

NTTDATA has been more than just a system integrator. They have acted as a true transformation partner. With their support in modernizing our systems and building a new digital platform, we were able to significantly shorten our development cycles and improve the lead time to actual deployment. The went beyond technical delivery by taking the time ti understand our industry and business challenges, and worked with us to co-create solutions. This led directly to improvements in user exprience, operational efficiency, and cost reduciton. We have also engaged NTTDATA on several other projects, and we see them as a company that can consisitently drive hige-value initiatives. Their ability to integrate AI into the development process has improved productivity and supported business innovation, delivering clear and measurable outcomes.

Delivery needs improvement in ownership, deeper analysis, due diligence, and turn around time, several issues require repeated rework and patch work fixes, Unit testing by the team is very weak.This impacts the confidence of the business in each delivery. With a more proactive approach and stronger root cause analysis, quality should improve. Resource management is always a challenging part.