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Logo of Claude

Claude

byAnthropic
in
4.6
Market Presence: Generative AI Knowledge Management Apps/General Productivity, AI Code Assistants

Overview

Product Information on Claude

Updated 13th October 2025

What is Claude?

Claude is a software developed by Anthropic that functions as an AI-powered conversational assistant, designed to understand and generate natural language responses. The software facilitates tasks such as answering questions, offering writing assistance, supporting research, summarizing content, and enabling communication through text-based interactions. Claude is built to interpret complex queries, provide informative replies, and assist with structured information processing. The software supports integration with different platforms and workflows, enabling businesses to automate customer support, streamline knowledge management, and enhance productivity through AI-driven conversation. Claude aims to address the need for reliable and adaptable language processing in professional environments by focusing on task automation, efficient data handling, and improved user interaction.

Claude Pricing

Claude is software that follows a subscription-based pricing model, offering various tiers that differ according to usage limits and features. The software provides monthly plans with pricing based on the number of messages or data processed, and enterprise options are available for higher volume needs. There is also a free tier with limited usage for individual users.

Overall experience with Claude

AI Product Leader
250M - 500M USD, Miscellaneous
FAVORABLE

“Claude Reduces Task Completion Time and Improves Deliverable Quality Significantly”

5.0
Sep 18, 2025
My overall experience using Claude has been great, as I utilize it for a variety of purposes. I have been using the product for more than five months now. Getting started with Claude was easy, especially for someone already familiar with similar AI tools. The process is almost the same across these platforms, allowing for results with relatively few iterations. Claude has significantly boosted my productivity by at least 50%. I am now able to complete tasks in a couple of hours that previously would have taken me anywhere from three to four, or even eight hours. This dramatic improvement has directly impacted our business metrics, particularly our time to market. Before using tools like Claude, it would take at least one week to engage with clients and prepare an initial proposal. Now, we can achieve this in just a couple of days. Furthermore, the quality of our deliverables has improved. While there is an ongoing discussion about whether Large Language Models (LLMs) are truly creative or merely repeat trained data, from my perspective, I feel that Claude provides access to more ideas, essentially acting as a tool for immediate brainstorming. This capability has been a key area of improvement over time with these tools. In terms of accuracy and reliability, Claude does well. A perfect score is challenging to assign due to the inherent risk of hallucinations in LLMs, but when compared to other platforms and LLM models, Claude performs very well. It is important to note that we never use Claude for actual final deliverables, but rather for building Proof of Concepts (POCs) and Minimum Viable Products (MVPs). Once clients approve a POC, we build everything from scratch. Even with the occasional hallucination, if I had to choose between various platforms, I would trust Claude the most. My overall experience with the product capabilities is not there, primarily because there are still areas for improvement that we have discussed. However, my overall experience rating for Claude is truly best in class. I have also observed noticeable improvements in Claude over time. Specifically, when they transitioned from version 3.5 to 3.7, I, as a user, definitely saw that the platform was becoming "smarter". This manifests in requiring fewer prompts to achieve the desired outcome, as Claude demonstrates a better understanding of what I am asking for, reducing the need to extensively craft prompts
Senior Software Developer
<50M USD, Software
CRITICAL

“High cost but impressive coding capabilities”

3.0
Jan 29, 2026
While it's great at coding, I was disappointed that (at the time) Claude Code wasn't available as an enterprise option. It's quite expensive as well.

About Company

Company Description

Updated 26th February 2025

The main focus of this AI research company is to create trustworthy, interpretable, and controllable Artificial Intelligence systems. One product they developed is called Claude, which is an AI assistant designed to handle tasks on any level. The company's research broadly covers various fields like natural language processing, feedback from humans, scaling laws, reinforcement learning, generation of coding, and interpretability. The overall goal is to push forward in multiple fields related to AI.

Company Details

Updated 26th February 2025
Company type
Private
Number of employees
51 - 200
Website
https://www.anthropic.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Claude
Deciding Factors: Claude Vs. Market Average
Performance of Claude Across Market Features

Claude Likes & Dislikes

Like

What I appreciate most about Claude lies in its efficiency, reliability, and specific areas of excellence. One of the primary use cases where Claude excels is creating Proof of Concepts (POCs) for data visualization. When clients present a challenge, I first use Claude to summarize and rephrase the problem into a specific and technical definition. Then, I leverage Claude to create a dashboard or visualization POC using synthetic data based on that description. This process allows me to generate a POC ready for client presentation within approximately 20 to 30 minutes, even with iterations. I successfully used this approach with a manufacturing client who wanted a sophisticated financial dashboard with specific KPIs beyond their existing Excel reports. Claude helped by taking the summary of our meeting, defining the client's pain points, and then generating a technical definition of the required dashboard and potential KPIs. Subsequently, Claude developed a POC with different graphs and KPI definitions, which proved very successful in our next client meeting and ultimately helped us close the deal. Coding is another area where Claude truly shines. I use it as a coding assistant for various programming languages. When testing the results, Claude often provides a good version more easily than other platforms used for coding assistance. In fact, I believe many current AI coding tools might use Claude under the hood because it is, in my opinion, the best for coding and solving math problems compared to other LLM models. Claude also excels at creating content for writing purposes, such as drafting a blog post, especially when provided with specific context and a detailed description of the requirements. I believe it surpasses other tools and other models in this regard. In terms of accuracy and reliability, I rate Claude highly. Despite the potential for hallucinations, if faced with a choice among various AI tools, I would trust Claude the most for my purposes, especially for building POCs. I specifically prefer Claude over other AI tools for coding and generating marketing content. A notable strength is Claude's capability to handle long-form context retention. It can manage multi-nested conversations and work with large documents effectively. I've also found the customization options to be excellent, based on my extensive reading and learning. The key factors that drove my decision to use Claude were its product functionality and performance, alongside a strong user community. The reasons for adopting it included improving business process agility and outcomes, reducing time to market, and driving innovation.

Like

Very powerful coding models, pretty much the standard.

Like

I can send a task to three other LLMS and they do things well but not as well as Claude, its thinking about things you didn't know and having an agent like iterations to fix its problems while he is doing things for you, I really like the UI and the response times

Dislike

While my overall experience using Claude has been very positive, there are a few specific areas that I believe present opportunities for improvement, or that I would identify as dislikes. These aspects of product capabilities, indicating that while it excels, there is still room for further development and feature enhancement. One of the most significant limitations I have consistently encountered pertains to Claude's research capabilities, particularly its historical inability to navigate the internet. For any task requiring extensive research, Claude has, until very recently, proven less effective because its responses rely solely on its pre-trained data. This meant that for me, using Claude for in-depth research was not viable as it lacked the crucial ability to conduct real-time internet searches for current or specific external information. This inherent constraint compelled me to utilize other platforms, specifically for research purposes. It effectively meant that Claude could not serve as a comprehensive, single-source solution for tasks that necessitated both content generation and real-time information gathering. I understand that this deep research option, or the ability to navigate the internet, may have been launched very recentlyI recall reading some news about it just yesterdaybut I have not yet had the chance to try it out. Consequently, for the duration of my primary usage, this has remained a notable weakness, forcing me to segment my workflow and employ external tools whenever up-to-date or external data validation was required. Despite this, it is interesting to note that even with this known limitation, and the fact that other tools might access more updated data, my trust often defaults to Claude over others. However, for pure research, this has been a clear area where Claude lagged behind. Another aspect that I find somewhat limiting is related to context retention, especially during very long or multi-nested conversations with Claude. While Claude is certainly capable of handling multi-nested conversations and working with large documents, a consistent pattern I have observed is that when engaging it extensively in this manner, I frequently encounter a message indicating that I am approaching or have reached a quota. This means that if I continue to have longer conversations, I risk hitting a usage limit. This specific quota issue is something that, in my experience, does not typically manifest with other comparable tools. It feels like a significant practical weakness in the user experience, as it can interrupt a detailed and ongoing line of inquiry. While I can only speculate, it is possible that this quota system is in place as a measure for Entropic to manage and keep their operational costs low. Regardless of the underlying reason, from a user perspective, this interruption can be disruptive, particularly when I am deeply engaged in a complex project that requires continuous, extensive conversational interaction and context memory from the AI. Furthermore, from a broader, more strategic perspective regarding the evolution of generative AI tools, I would like to see Entropic, the company behind Claude, work towards integrating or collaborating with other AI models to enable the generation of different types of content. Currently, Claude excels remarkably at what it does within its domain, primarily focused on text-based outputs like coding, writing, and problem-solving. However, I believe there is an opportunity for it to become a more all-around content generation tool. This would entail expanding its capabilities to include the creation of images, video, or audio content. While Claude is undoubtedly best in class for its current functions, an integration with other generative AI models would allow it to offer a more comprehensive suite of creative services, eliminating the need for users like myself to switch between multiple specialized AI platforms for different media formats. This expansion would position Claude as a truly holistic solution for various content creation needs. In terms of minor operational inconveniences, I have occasionally experienced a slight technical quirk. Though it is quite rare, sometimes after I send a prompt, Claude appears to enter a state of indefinite thinking, where no response is generated. The interface remains active, but the output simply doesn't appear. However, I have found a workaround: if I refresh the page, the answer I was waiting for typically appears immediately. This is a strange phenomenon, and while it doesn't happen often, it is the only instance of an accessibility or response speed issue that I have noticed during my time using the platform. It is a minor disruption, but it does break the seamless interaction momentarily. Finally, a point that contributes to my inability to rate Claude a perfect for accuracy and reliability is the inherent characteristic of Large Language Models: the risk of hallucinations. Claudes accuracy and reliability is not a perfect score precisely because this risk always exists. Compared to other platforms and LLM models, I do find Claude to perform very well, and if I had to choose between various options and Claude, I would trust Claude the most. However, this underlying risk means that we never use Claude for actual final deliverables. My organization and I strictly utilize it for building POCs and MVPs. Once a client approves a POC, we then proceed to build everything from scratch, ensuring that the final product is entirely free of any potential inaccuracies generated by the AI. This cautious approach, necessitated by the possibility of hallucinations, is a key reason why it does not receive a perfect score for reliability in my assessment, even though it remains my preferred tool.

Dislike

Too expensive! The per token cost is pretty crazy.

Dislike

Limits, at first I used it for learning vulnerabilities in web applications so for start the model can't help me because limitations of creating a dangerous code, its good but not for me than as sonnet 4 was arrived they limit the times you can ask for free so it's kind of sucks but it was fixed and the pricing, it's not cheap product to use and for students and unemployed developers it's kind of hard decision to pay or just stay at free tier area

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Peer Discussions

Claude Reviews and Ratings

4.6

(56 Ratings)

Rating Distribution

5 Star
63%
4 Star
32%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.7

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • AI Product Leader
    50M-1B USD
    Miscellaneous
    Review Source

    Claude Reduces Task Completion Time and Improves Deliverable Quality Significantly

    5.0
    Sep 18, 2025
    My overall experience using Claude has been great, as I utilize it for a variety of purposes. I have been using the product for more than five months now. Getting started with Claude was easy, especially for someone already familiar with similar AI tools. The process is almost the same across these platforms, allowing for results with relatively few iterations. Claude has significantly boosted my productivity by at least 50%. I am now able to complete tasks in a couple of hours that previously would have taken me anywhere from three to four, or even eight hours. This dramatic improvement has directly impacted our business metrics, particularly our time to market. Before using tools like Claude, it would take at least one week to engage with clients and prepare an initial proposal. Now, we can achieve this in just a couple of days. Furthermore, the quality of our deliverables has improved. While there is an ongoing discussion about whether Large Language Models (LLMs) are truly creative or merely repeat trained data, from my perspective, I feel that Claude provides access to more ideas, essentially acting as a tool for immediate brainstorming. This capability has been a key area of improvement over time with these tools. In terms of accuracy and reliability, Claude does well. A perfect score is challenging to assign due to the inherent risk of hallucinations in LLMs, but when compared to other platforms and LLM models, Claude performs very well. It is important to note that we never use Claude for actual final deliverables, but rather for building Proof of Concepts (POCs) and Minimum Viable Products (MVPs). Once clients approve a POC, we build everything from scratch. Even with the occasional hallucination, if I had to choose between various platforms, I would trust Claude the most. My overall experience with the product capabilities is not there, primarily because there are still areas for improvement that we have discussed. However, my overall experience rating for Claude is truly best in class. I have also observed noticeable improvements in Claude over time. Specifically, when they transitioned from version 3.5 to 3.7, I, as a user, definitely saw that the platform was becoming "smarter". This manifests in requiring fewer prompts to achieve the desired outcome, as Claude demonstrates a better understanding of what I am asking for, reducing the need to extensively craft prompts
  • Software Developer
    1B-10B USD
    IT Services
    Review Source

    Evaluation of Claude AI Speed, Accuracy, and Model Access Restrictions

    5.0
    Jan 22, 2026
    At the time speaking Claude is the most brilliant AI for writing software's, its amazing how good it is compared to others and I really use it like for almost half of my tasks, the speed and accuracy of this product is good and there are mistakes but its keep developing and learning over time, I really love this product
  • Software Developer
    50M-1B USD
    Construction
    Review Source

    Consistent Writing Quality With Limitations On Niche Prompts And Context Retention

    5.0
    Jan 29, 2026
    Claude has been a strong partner for day-to-day knowledge work. The model is consistently clear, structured, and reliable for drafting, rewriting, summarizing, and turning vague inputs into actionable outputs. It handles complex instructions well, maintains a helpful tone, and reduces iteration time for high-quality writing and analysis.
  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Software
    Review Source

    How Claude Handles Codebase Integration, Documentation, and Error Diagnosis Tasks

    4.0
    Dec 26, 2025
    Using Claude for the purpose of assisting with coding has been a great experience. Claude does a great job of understanding repos, how all the code is connected to each other and its functions, and you can also ask it for documentation such as diagrams and/or texts. When there is an error preventing the user from running a code, you can interact with Claude to have it diagnose the issue. It gives information on what it believes the cause is and how to fix it with usually multiple options.
  • SOFTWARE ARCHITECT
    50M-1B USD
    Services (non-Government)
    Review Source

    Detailed Responses and Clean Data Delivery Stand Out Compared to Similar AI Agents

    5.0
    Jan 12, 2026
    Running the same query in other AI agents has not generated anywhere near the amount of detail that is provided using this one. Additionally, the data for code I am requesting assistance with is pretty spot on. As with any AI tool, you do have to be able to provide the correct questions to garner correct results. So, if you are not knowledgeable in your space, I am not confident that any tool will be successful, as you do need to be able to validate that the code is correct for your needs.
...
Showing Result 1-5 of 57

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  • Market Guide for Generative AI Knowledge Management Apps/General Productivity

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