I am using Claude Sonnet 4.5 to perform code reviews as well as a tool to perform hands-on analysis of running systems, which gives me a far better position to manage multiple devops teams. I also use Claude to set up demos and learn about new concepts, which provides me a far better learning experience working hands-on with a system.

2 things are hugely disappointing about Claude: (1) it fails at working with multiple documents - often capped out at 7 or 8 small documents, and (2) the people who run the company. I made multiple requests for customer service support. Each time I made the request, I would get a message from Anthropic letting me know that someone would contact me to help. It's now been 9 days since my last request and I have never been contacted by anyone at Anthropic whatsoever. Very happy that we did not sign up for the plan. This company is taking money and not listening to its customers. In my experience, companies who think they are more important than their customers rarely last.