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Logo of ClickUp

ClickUp

byClickUp
in
4.5
Market Presence: Collaborative Work Management, Adaptive Project Management and Reporting

Overview

Product Information on ClickUp

Updated 24th November 2025

What is ClickUp?

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

ClickUp Pricing

ClickUp Product Images

ClickUp Tasks
ClickUp Tasks
ClickUp Chat
ClickUp Chat
ClickUp Agents
ClickUp Agents

Overall experience with ClickUp

AUDIT MANAGER
50M - 250M USD, Services (non-Government)
FAVORABLE

“ClickUp has been a game changer for our team.”

5.0
Aug 15, 2025
ClickUp has been an absolute game changer for our team. We have been able to implement detailed task management processes that are customizable on an engagement-by-engagement basis. The ability to provide the highest of overviews to the most granular of detailed information gives every member of the team the necessary information to stay on track/informed.
ECommerce Manager
<50M USD, Retail
CRITICAL

“An Objective Look at ClickUp's Strengths and Limitations”

3.0
May 8, 2025
ClickUp is a great tool but with limitations. It's not as easily customizable but can provide a good overview and a collaborative workspace, especially as a project management tool.

About Company

Company Description

Updated 10th October 2025

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

Company Details

Updated 10th October 2025
Company type
Private
Year Founded
2016
Head office location
San Diego, United States
Number of employees
1001 - 5000
Website
http://clickup.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ClickUp
Reviewer Insights for: ClickUp
Deciding Factors: ClickUp Vs. Market Average
Performance of ClickUp Across Market Features

ClickUp Likes & Dislikes

Like

There are a host of things to like, but if I had to pin it down to just three: The customizable nature of the platform - There is very little you can't achieve with some time and effort in ClickUp. This is especially apparent through the use of custom fields. It's no joke that you could literally build a task list or workflow for any type of project. The implementation of AI and Automation - It's easy to implement automation based on dates, tasks, or a number of other parameters. You can also use agentic AI (or just regular old AI) for generation of periodic reports. This makes repetitive processes a breeze. Custom dashboards and views - With ClickUp, it's possible to create dashboards based on nearly any parameter. There's also a large number of predesigned views that you can then further customize. This makes our weekly PM calls a breeze and has allowed us to easily ensure the resources we need are assigned to the necessary projects.

Like

Different options for project management overview. Ease of implementing documents, tasks, etc. Good notification options.

Like

This platform has helped us completely restructure out task management process, for the better! We are able to process more jobs and stay organized.

Dislike

My biggest gripe is with the way user roles are assigned. To use the pre-developed 'Assigned' field, you have to be a user. This means you need to be a seat/license for everyone on the team, even if the use of ClickUp is just in assigning specific user's tasks and that user won't actually utilize the software itself (i.e., younger staff that are the doers and not the managers). We had to create a custom field instead, which restricts the ability to use email-based alerts or automations with those users.

Dislike

way too many notifications when a status of a task changes. Difficult to edit documents.

Dislike

Although this platform has helped us better structure and organize our project management, there are a few essential features that are lacking. It has become more frustrating as they continue to implemet less important features back to back, rather than some of the larger requests that are going on 4 years of coming soon or being in progress.

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Peer Discussions

ClickUp Reviews and Ratings

Showing data for 119 ratings and reviews for Adaptive Project Management and Reporting market. View all 526 ratings and reviews across markets for a complete picture.

4.5

(119 Ratings)

Rating Distribution

5 Star
55%
4 Star
41%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

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Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
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  • AUDIT MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    ClickUp has been a game changer for our team.

    5.0
    Aug 15, 2025
    ClickUp has been an absolute game changer for our team. We have been able to implement detailed task management processes that are customizable on an engagement-by-engagement basis. The ability to provide the highest of overviews to the most granular of detailed information gives every member of the team the necessary information to stay on track/informed.
  • Marketing Associate
    <50M USD
    Services (non-Government)
    Review Source

    Platform Restructures Task Management But Lacks Some Essential Requested Features

    4.0
    Aug 18, 2025
    Great Task Management Platform with Customizable Features. Missing a Few Helpful Features
  • DIRECTOR OF FINANCIAL AID
    50M-1B USD
    Banking
    Review Source

    Flexible Task Management Tool Offers Strong Integrations and Customization Features

    5.0
    Jan 10, 2026
    ClickUp is a flexible and productive tool which has integration options with other tools such as Zoom, Google Drive and others. I can also customize the folders, spaces and so on which suits my team.
  • CONTENT SPECIALIST
    <50M USD
    Miscellaneous
    Review Source

    Inbox in ClickUp Enhances Daily Workflow and better collaboration

    4.0
    Feb 5, 2026
    Clickup has been amazing. I have really found the brain functionality really impressive, being able to get AI standup, and report. The docs functionality has been really useful for communication and alignment. We are in early days still but really enjoying the collaboration.
  • Director
    <50M USD
    Consumer Goods
    Review Source

    ClickUp is a task management dream.

    5.0
    Oct 23, 2025
    ClickUp is a great tool to keep our business connected and organized. We use it for simple solutions like task management and more complex things like training and wikis.
...
Showing Result 1-5 of 119

Recommended Gartner Research

  • Critical Capabilities for Adaptive Project Management and Reporting
  • Magic Quadrant for Adaptive Project Management and Reporting

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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