Name: ClickUp
Rating: 4.4 (650 reviews)

Overview

Product Information on ClickUp

Updated 24th November 2025

What is ClickUp?

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

Overall experience with ClickUp

Manager, Project Management

<50M USD, Services (non-Government)

FAVORABLE

“AI Features in ClickUp Streamline Projects Yet Platform Feels Clunky at Times”

4.0

Apr 1, 2026

My overall experience with ClickUp has been really great. I love the new updates with ClickUp 4.0, making it a centralized hub, which makes working with my team easier. I no longer need to leave the app to manage communication, documentation or project execution. I can work with my team, manage Agile sprints, organize project folders and now use sub-folders to structure work more efficiently. Compared to previous years, the platform feels much more aligned with how I manage projects today. I also like the ClickUp Brain feature that allows us to create different AI Agents for different tasks to streamline how we work. This has also forced me to experiment with AI and see how it could be beneficial in other areas in my business. Overall, I'm really happy with ClickUp and excited about how it continues to evolve.

Marketing Manager

30B + USD, Consumer Goods

CRITICAL

“Great Tool But Definitely Areas to Improve”

3.0

Mar 12, 2026

The program is OK, but I use it for project management specifically focused on Creative executions and I find the ticket experience limiting.

About Company

Company Description

Company Details

Company type

Private

Year Founded

2016

Head office location

San Diego, United States

Number of employees

1001 - 5000

Website

http://clickup.com

Do You Manage Peer Insights at ClickUp?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ClickUp

Reviewer Insights for: ClickUp

Deciding Factors: ClickUp Vs. Market Average

Performance of ClickUp Across Market Features

ClickUp Likes & Dislikes

What I like most about ClickUp is how everything is centralized in one place. This removes the need to pay for multiple tools and integrations, which cuts costs and simplifies my workflow. I also really like the new AI features with the ClickUp Brain. The AI agents in ClickUp help streamline documentation, assist with editing and support project set-up by automating tasks like creating folders, statuses, tasks and subtasks.

I like the automations aspect and love the fact that tickets can be nestled.

The best feature hands down for us is the workflow and scheduling. Not only does this allow greater visibility among colleagues on whos working on what, but it also helps with optics for the clients. They can see exactly whats due to be delivered and when, saving time on preparing reports and having to fish around to find out exactly what everyones been working on. As well as this weve managed to use ClickUp Forms to integrate directly into the workflow. Clients can raise issues on a form that weve set up which is designed to get the details that we need to investigate first time, and when they submit that, ClickUp Integrations ensure that those issues are properly triaged not just within ClickUp - but across all of the other systems we use in our process, linking everything together.

I've noticed recently that the platform can feel a bit glitchy and sometimes clunky, likely due to the addition of new features. While I appreciate the continuous improvements, it can it has been ruining the user experience. The interface can also feel a bit overwhelming at times because of how many features it now has. However, I do acknowledge that a lot of this can be managed through customization.

I dislike the fact that when you open a ticket on desktop, the spacing and sizing is limited - meaning if I have multiple columns (beyond 3) it forces me to scroll sideways versus adapting to the screen.

As mentioned before it has to do with the learning curve required in order to get fully up to speed with it for new users. Whilst I agree that ClickUp is much more user friendly compared to a lot of other enterprise offerings, the sheer amount of functionality offered I find can feel overwhelming for new users. As well as this weve had numerous issues where ClickUp was using an exorbitant amount of memory in the browser, with individual tabs using up to 4GB of memory. Even though lot of these issues have been alleviated with recent updates - the clunkiness and slowness continues to rear its head every now and again. Finally it would be nice to be able to disable the AI features in certain places. Sometimes they just get in the way, for example when attempting to mention users in ClickUp Task comments a lot of the time the focus jumps to the AI prompter which just feels unnecessary.

Top ClickUp Alternatives

Peer Discussions

ClickUp Reviews and Ratings

Recommended Gartner Insights

<50M USD

Services (non-Government)

Review Source

AI Features in ClickUp Streamline Projects Yet Platform Feels Clunky at Times

Software Developer

Software

Slight Learning Curve But A Game Changer In The End.

Mar 15, 2026

Initially the transition to ClickUp took a bit of time to set up everything and there was a learning curve in getting everyone using it however once this had been tackled its streamlined the workflow massively.

Network And Security Engineer

50M-1B USD

Customizable Dashboards Offer Real-Time Visibility for Enhanced Decision-Making Processes

5.0

Feb 24, 2026

Overall, ClickUp has had a largely positive impact on our organization. Provides an intuitive interface and robust features that allow us to organize tasks and projects in a much more efficient way.Unlike before where we faced challenges with task and project information scattered across emails and chats, the tool centralized everything in one place.Makes it easy to assign and track tasks and keeps everyone on the same page on the progress of our projects which in turn facilitates smooth and productive team collaboration. Automation,this is another important feature that helps to reduce repetitive manual tasks and workflows.Great dashboards that provide real time visibility and detailed reports that lead to better decision-making.

IT Manager

Retail

ClickUp Offers Broad Functionality with Adaptable Features for Various Team Needs

Mar 8, 2026

There is a lot of functionality and you can adjust it to different team needs - IT, Marketing, Finance, etc. The system overall is reliable and works well on all devices. I can see that ClickUp is adding a lot of features and making the system a large multitool system covering almost everything in one place. This allows to remve several other systems and use one instead, reducing overall costs and simplifying the process. The customer service is great, always replied and tried to resolve my issues. AI and automation are integrated and available in a lot of ways.

Real Estate

Frequent Feature Updates Improve Experience Yet Notification Management Needs Refinement

Mar 17, 2026

Clickup in our main process and task management system. Tasks within our organization span across several departments, states, timezones and home offices. ClickUp is our trusted partner in assuring process are transparents and tracked, notifiying each employee/department once the ball has been moved to their court. Because of this, we are on an Enterprise plan and I have had nothing but positive experiences with our support agent and the platform itself.