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Overall experience with ClickUp
“ClickUp Offers Custom Task Management With Notable Limits On Advanced Features”
“Extremely flexible and compatible with existing software but could use some stronger client-facing features”
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ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.
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What I like the most about ClickUp is that it gives a lot of freedom back to the user to set up a task management environment that resonates best with their needs and aptitudes. You can choose to organize your work in different kinds of views and formats such as kanban boards, lists, docs, whiteboards or timelines and then you can also set up and customize all kinds of fields to help you categorize, sort, colour-code and prioritize your tasks in any way you like. When it comes to collaboration, the capabilities are also pretty strong because the interaction with other users (such as assigning a new task, asking for an update, or creating dependencies between tasks) is fairly simple and it's further boosted by the smooth integration with Slack. The Brain capabilities (AI) also look really promising and can help you save tons of time from manual digging on tasks (e.g. you can ask for a summary or generation of action items) but I haven't been able to fully utilize it because it is limited under our current plan.
It seems to most of the integrations and automations that we need to connect to other services we use so our software doesn't exist in a silo. Everything seems to work together quite well and despite a bit of a learning curve to get our team up to speed with how we wanted to use click up we are now using it as our project management tool and it's been working very well.
1. Easy task management across sprints One of the features I use the most is the ability to move unfinished tasks from the current sprint to the next with a single click. It keeps sprint planning clean and saves a lot of time. 2. Flexible task organization across lists I regularly move tasks between lists, and the option to have the same task appear on multiple lists has been very helpful for team visibility and cross functional coordination. 3. Clear structure for daily work ClickUp provides a clear layout for tracking ongoing tasks, deadlines and responsibilities. This helps me stay organized and makes it easy to see what needs attention each day.
There is certainly one main disadvantage that we underestimated when signing up for our current plan. There were more than a handful of features that we examined during our trial that are capped for our current plan or even hidden under a more premium version. For instance, during our trial we were pretty enthusiastic about the possibility of collaborating using Whiteboards but it turns out that we can only save 10 of them at the same time. There are also a couple of automated actions that we would like to program based on conditional logic that would only be possible should we decide to upgrade in the near future.
Main issue that we find is that there's no native way to be able to email task or project lists to our clients on an automated repeatable schedule. They can go out as PDF but that's not as user-friendly as an organic task list in an email would be. Additionally, there are some limitations in the task view of the dashboard which compromises how refined your view is which we had to work around because there was no native solution.
1. High subscription cost for enterprise users The subscription pricing, especially for an enterprise plan, feels a bit steep, as it's charged per user. For large teams, this can become quite expensive, especially when you are using many advanced features. It would be nice if there were more flexible pricing options. 2. Occasional page loading issues Sometimes, the page content takes too long to load, or it doesn't load at all, forcing me to refresh the page several times to get through. This can be frustrating, particularly when working on time sensitive tasks. 3. Filter options can be overwhelming The filter functionality, while extensive has some issues. After selecting certain fields to filter out content, the filter doesn't filter the content at all. This makes it difficult to manage tasks efficiently when I need to narrow down information.
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ClickUp Reviews and Ratings
- SALES OPERATIONS ANALYST<50M USDSoftwareReview Source
ClickUp Offers Custom Task Management With Notable Limits On Advanced Features
We have recently implemented ClickUp in my organization as our dedicated project management tool. Since we aim to keep costs low, we started off with their "Unlimited" plan which can support a few small teams internally (we use it for our go-to-market teams) but it also comes with certain limitations related to some advanced features. As for what concerns standard task management functionality and interactive collaboration, though, I have to admit it is one of the most versatile and effective tools I have used so far! - Prinicipal<50M USDServices (non-Government)Review Source
Extremely flexible and compatible with existing software but could use some stronger client-facing features
The product itself is excellent and does everything we need but the reason why we gave it three stars is because we found the support and community forums to not be as helpful as are used to receiving from other software companies - IT Associate<50M USDBankingReview Source
Streamlined Sprint Management Features Amid Frustrations With Pricing and Filter Usability
I have been using ClickUp at my workplace for several years, and overall it has been a dependable tool for managing tasks and sprints on a daily basis. The workflow tools are efficient, especially the ability to move unfinished tasks from the current sprint to the next with a single click, which helps keep our backlog organized. I also frequent move tasks between lists and the option to include the same task on multiple lists has been extremely helpful for cross team visibility and organization. Overall my experience has been positive, but there are occasional moments where loading times feel slow sometimes, and some advanced features can take a little learning. These are not major issues but they are areas where improvements could enhance productivity even further. - Engineer<50M USDIT ServicesReview Source
A flexible and Feature-Rich Project Management Platform with a Learning Curve
My overall experience has been positive based on reviewing and understanding the platform's features. The main reason behind my rating is its flexibility in task management and availability of multiple views like list, board, calendar, which make project tracking structured and organized. The customization options and workflow automation appear to be strong points that can support different team needs. However, the platform may feel slightly overwhelming for new users because of the large number of feature, and the initial setup might require some time to properly align with specific workflows. - Engineer<50M USDBankingReview Source
ClickUp Brain: Contextual AI That Actually Understands Your Work
ClickUp has completely transformed the way our engineering team works. Before ClickUp, we were juggling multiple tools for tasks, docs, and communication — classic Work Sprawl. With ClickUp Brain and its built-in AI (Sonnet 4.5 + Haiku 4.5), we’ve unified everything into one intelligent workspace. The AI context-awareness and automation features save us hours every week. It’s fast, reliable, and continuously improving without any setup or maintenance on our end.



