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Logo of ClickUp

ClickUp

byClickUp
in
4.4
Market Presence: Collaborative Work Management, Adaptive Project Management and Reporting

Overview

Product Information on ClickUp

Updated 24th November 2025

What is ClickUp?

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

ClickUp Pricing

ClickUp Product Images

ClickUp Tasks
ClickUp Tasks
ClickUp Chat
ClickUp Chat
ClickUp Agents
ClickUp Agents

Overall experience with ClickUp

SALES OPERATIONS ANALYST
<50M USD, Software
FAVORABLE

“ClickUp Offers Custom Task Management With Notable Limits On Advanced Features”

4.0
Sep 21, 2025
We have recently implemented ClickUp in my organization as our dedicated project management tool. Since we aim to keep costs low, we started off with their "Unlimited" plan which can support a few small teams internally (we use it for our go-to-market teams) but it also comes with certain limitations related to some advanced features. As for what concerns standard task management functionality and interactive collaboration, though, I have to admit it is one of the most versatile and effective tools I have used so far!
VP, CUSTOMER SUCCESS
50M - 250M USD, Software
CRITICAL

“Appealing All-In-One Approach of ClickUp Resulted in Overwhelming User Experience”

3.0
Nov 7, 2025
Was an early adopter of ClickUp for general task management and additional use cases over time that we ended up outgrowing.

About Company

Company Description

Updated 10th October 2025

ClickUp brings together 20+ work apps, data, and workflows into one Converged AI Workspace. It eliminates work sprawl to provide 100% context and a single place for humans and AI agents to collaborate. Trusted by more than 3 million teams worldwide, ClickUp is on a mission to maximize human productivity.

Company Details

Updated 10th October 2025
Company type
Private
Year Founded
2016
Head office location
San Diego, United States
Number of employees
1001 - 5000
Website
http://clickup.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About ClickUp
Reviewer Insights for: ClickUp
Deciding Factors: ClickUp Vs. Market Average
Performance of ClickUp Across Market Features

ClickUp Likes & Dislikes

Like

What I like the most about ClickUp is that it gives a lot of freedom back to the user to set up a task management environment that resonates best with their needs and aptitudes. You can choose to organize your work in different kinds of views and formats such as kanban boards, lists, docs, whiteboards or timelines and then you can also set up and customize all kinds of fields to help you categorize, sort, colour-code and prioritize your tasks in any way you like. When it comes to collaboration, the capabilities are also pretty strong because the interaction with other users (such as assigning a new task, asking for an update, or creating dependencies between tasks) is fairly simple and it's further boosted by the smooth integration with Slack. The Brain capabilities (AI) also look really promising and can help you save tons of time from manual digging on tasks (e.g. you can ask for a summary or generation of action items) but I haven't been able to fully utilize it because it is limited under our current plan.

Like

The tagline of the one tool to replace them all was appealing at the time. Easy to configure and use initially in both their free and then entry products as more users came on board.

Like

1. Easy task management across sprints One of the features I use the most is the ability to move unfinished tasks from the current sprint to the next with a single click. It keeps sprint planning clean and saves a lot of time. 2. Flexible task organization across lists I regularly move tasks between lists, and the option to have the same task appear on multiple lists has been very helpful for team visibility and cross functional coordination. 3. Clear structure for daily work ClickUp provides a clear layout for tracking ongoing tasks, deadlines and responsibilities. This helps me stay organized and makes it easy to see what needs attention each day.

Dislike

There is certainly one main disadvantage that we underestimated when signing up for our current plan. There were more than a handful of features that we examined during our trial that are capped for our current plan or even hidden under a more premium version. For instance, during our trial we were pretty enthusiastic about the possibility of collaborating using Whiteboards but it turns out that we can only save 10 of them at the same time. There are also a couple of automated actions that we would like to program based on conditional logic that would only be possible should we decide to upgrade in the near future.

Dislike

Over time it has been overly complex with too many use cases. Their do everything strength became their weakness for us with increased complexity and what feels like disconnected features and workflows.

Dislike

1. High subscription cost for enterprise users The subscription pricing, especially for an enterprise plan, feels a bit steep, as it's charged per user. For large teams, this can become quite expensive, especially when you are using many advanced features. It would be nice if there were more flexible pricing options. 2. Occasional page loading issues Sometimes, the page content takes too long to load, or it doesn't load at all, forcing me to refresh the page several times to get through. This can be frustrating, particularly when working on time sensitive tasks. 3. Filter options can be overwhelming The filter functionality, while extensive has some issues. After selecting certain fields to filter out content, the filter doesn't filter the content at all. This makes it difficult to manage tasks efficiently when I need to narrow down information.

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Peer Discussions

ClickUp Reviews and Ratings

4.4

(526 Ratings)

Rating Distribution

5 Star
46%
4 Star
45%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
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  • SALES OPERATIONS ANALYST
    <50M USD
    Software
    Review Source

    ClickUp Offers Custom Task Management With Notable Limits On Advanced Features

    4.0
    Sep 21, 2025
    We have recently implemented ClickUp in my organization as our dedicated project management tool. Since we aim to keep costs low, we started off with their "Unlimited" plan which can support a few small teams internally (we use it for our go-to-market teams) but it also comes with certain limitations related to some advanced features. As for what concerns standard task management functionality and interactive collaboration, though, I have to admit it is one of the most versatile and effective tools I have used so far!
  • IT Associate
    <50M USD
    Banking
    Review Source

    Streamlined Sprint Management Features Amid Frustrations With Pricing and Filter Usability

    5.0
    Nov 16, 2025
    I have been using ClickUp at my workplace for several years, and overall it has been a dependable tool for managing tasks and sprints on a daily basis. The workflow tools are efficient, especially the ability to move unfinished tasks from the current sprint to the next with a single click, which helps keep our backlog organized. I also frequent move tasks between lists and the option to include the same task on multiple lists has been extremely helpful for cross team visibility and organization. Overall my experience has been positive, but there are occasional moments where loading times feel slow sometimes, and some advanced features can take a little learning. These are not major issues but they are areas where improvements could enhance productivity even further.
  • Engineer
    <50M USD
    Banking
    Review Source

    ClickUp Brain: Contextual AI That Actually Understands Your Work

    5.0
    Nov 3, 2025
    ClickUp has completely transformed the way our engineering team works. Before ClickUp, we were juggling multiple tools for tasks, docs, and communication — classic Work Sprawl. With ClickUp Brain and its built-in AI (Sonnet 4.5 + Haiku 4.5), we’ve unified everything into one intelligent workspace. The AI context-awareness and automation features save us hours every week. It’s fast, reliable, and continuously improving without any setup or maintenance on our end.
  • AUDIT MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    ClickUp has been a game changer for our team.

    5.0
    Aug 15, 2025
    ClickUp has been an absolute game changer for our team. We have been able to implement detailed task management processes that are customizable on an engagement-by-engagement basis. The ability to provide the highest of overviews to the most granular of detailed information gives every member of the team the necessary information to stay on track/informed.
  • Talent Acquisition & Retention Manager
    1B-10B USD
    Energy and Utilities
    Review Source

    Integrated Task Management Enhances Organization, Yet Crowded Interface Slows Navigation

    5.0
    Jan 20, 2026
    ClickUp has really made my work easier. Keeping tasks, projects and team chats in one place helps me stay organized. I like how I can set up my own workflows and use automation to save time on repeated work. It can take a little time to get used to, but being able to track progress and stay connected with my team makes it a great tool for getting work done.
...
Showing Result 1-5 of 530

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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