Overview
Product Information on Commerce Cloud
What is Commerce Cloud?
Commerce Cloud Pricing
Overall experience with Commerce Cloud
“Stable Platform Enables Data Accuracy But Customization Remains Technically Challenging”
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Commerce Cloud
Commerce Cloud Likes & Dislikes
Manages detailed policy and customer data without slowing it down, it helps reduce manual work and keeping information consistent across teams and the platform stays stable and supports growth without performance issues.
Strong Integration with other systems Security Dashboard for easy integration
I think it has the ability of allowing high volume of people, has AI functions too.
Customization often requires heavy technical support, complex processes can feel cumbersome to configure and integrations sometimes out of the box depth.
Expensive & security related support
N/A
Top Commerce Cloud Alternatives
Peer Discussions
Commerce Cloud Reviews and Ratings
- Account Executive1B-10B USDInsurance (except health)Review Source
Stable Platform Enables Data Accuracy But Customization Remains Technically Challenging
It has been dependable and the platform is stable, scabale and supports the level of data accuracy and workflow consistency. - MARKETING MANAGER50M-1B USDManufacturingReview Source
Dashboard Simplifies Integrations but Security Support and Expense Remain Concerns
Integrations with various systems is positive & certain security related integrations is taking time - MARKETING ASSOCIATE<50M USDMediaReview Source
End User Observes Positive Analytics, Reporting, and Scalability Attributes
Very helpful in terms of analytics and reporting. I'm not the one that set up the use but as one of the end users I like it. - APPLICATION DEVELOPMENT DIRECTOR50M-1B USDManufacturingReview Source
Evaluating Salesforce Commerce Cloud: The New Retail Kingpin
Salesforce Commerce Cloud (SFCC) has proven to be a powerful tool for department store retailers looking to enhance their e-commerce capabilities. Heres an overview based on my experience: 1. Seamless Integration Across Channels 2. Customization and Flexibility 3. Scalability 4. Ease of Use for Non-Technical Teams 5. AI-Driven Personalization: Salesforces built-in AI, Einstein, is a powerful tool 6. Order Management and Fulfillment: (Not implemented in our case)