• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Deel

Updated 15th April 2026

What is Deel?

Hire and manage your workforce in 110+ countries without the overhead of opening local entities. Deel's EOR allows you to hire the best talent - whether they are remote, on-site, or in the field - while we handle the heavy lifting of global payroll, local taxes, and compliance. Unlike traditional providers that rely on third-party partners, Deel is built on our own legal entities and a native payroll engine. This means you get direct control, airtight compliance, and the most flexible payroll cut-off dates in the industry, giving your team until the 20th of the month to finalize cycles. From the offer letter to locally compliant expenses, everything runs on one unified platform that feels like an extension of your own. Deel syncs effortlessly with your tech stack, including Workday, SAP SuccessFactors, and NetSuite. Whether you’re piloting a new market or managing a massive global workforce, Deel provides the infrastructure and 24/7 support you need to grow with total confidence.

Deel Pricing

Deel Product Images

EOR - Dashboard
EOR - Dashboard

Overall experience with Deel

HUMAN RESOURCES GENERALIST
<50M USD, Software
FAVORABLE

“Efficient Compliance And Payroll Features Balance Slower Response Time For Requests”

4.0
Jan 29, 2026
We have had a positive experience with the platform. It's reliable for managing our international workers and simplifies the employment process.
Chief Financial Officer
<50M USD, Software
CRITICAL

“Initial Onboarding Challenging Due to Support Delays and Difficult-to-Navigate Interface”

3.0
Oct 2, 2025
Customer support is slow, with an average response time of over 24 hours. They do have a chat interface helpdesk, but even after connecting with a real human, invariably that person cannot answer my specific questions and I end up getting referred to a "specialist" who takes days to respond. It was a frustrating experience during onboarding and the first 6-9 months of using the platform. Now that we have been using the platform for about two years, I know my way around and consider it a good -- though not great -- service.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Deel
Logo of Deel

Deel

byDeel
in
4.7
Market Presence: Multicountry Payroll Solutions, Employer of Record (EOR)

About Company

Company Description

Updated 2nd April 2025

Deel is a global-first people platform that simplifies the hiring, paying, managing, and developing of international workforces. Our platform provides comprehensive solutions for the entire employee lifecycle, including Employer of Record (EOR), global payroll, contractor management, compliance, benefits administration, performance management, and career development tools. With Deel, businesses can navigate the complexities of international hiring, cross-border payments, and compliance with local labor laws - facilitating global expansion without the need for local entities. Our in-house payroll engines and continuous compliance updates ensure that your team is always up-to-date with the latest regulations. Deel supports companies of all sizes, providing a central view of your entire workforce in one single place.

Company Details

Updated 6th June 2025
Company type
Private
Year Founded
2019
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Annual Revenue
500M-1B USD
Website
https://www.deel.com/

Do You Manage Peer Insights at Deel?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: Deel
Performance of Deel Across Market Features

Deel Likes & Dislikes

Like

Deel allows for smooth international hiring, payroll, compliance and attendance tracking. The centralized documentation reduces manual work for the HR team.

Like

The ability to hire talent pretty much anywhere in the world is a compelling capability.

Like

It's so convenient and easy to access any documents, payslips, or add expenses. Plus, they have a chat service with a customer service representative, and the wait is minimal.

Automated Translation from Spanish
Dislike

The only thing to dislike to share is that action time for requests may take longer depending on the partner involved. We had a partner that would take 5 days and a follow up to respond. On the other hand, we have had a partner that responds within a day.

Dislike

While the interface is modern, it does take some learning to figure out where things are. I find myself scratching my head trying to remember the sequence of clicks to navigate to a particular area, almost every time I use the platform.

Dislike

The only point for improvement is that there are perhaps too many options for making queries, but everything can be located.

Automated Translation from Spanish

Top Deel Alternatives

Deel Reviews and Ratings

Logo of G-P EOR
1. G-P EOR
4.5
(38 Ratings)
Logo of Rivermate Employer of Record (EOR)
2. Rivermate Employer of Record (EOR)
4.5
(22 Ratings)
Logo of Payoneer Workforce Management
3. Payoneer Workforce Management
4.8
(15 Ratings)
View All Alternatives
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • HUMAN RESOURCES GENERALIST
    <50M USD
    Software
    Review Source

    Efficient Compliance And Payroll Features Balance Slower Response Time For Requests

    4.0
    Jan 29, 2026
    We have had a positive experience with the platform. It's reliable for managing our international workers and simplifies the employment process.
  • MANAGER, CUSTOMER SERVICE AND SUPPORT
    50M-1B USD
    Software
    Review Source

    Fast attention, excellent service for working for any company in the world.

    5.0
    Oct 31, 2025
    An amazing way to work for companies anywhere in the world. Great service, fast support, and all documentation is available on the app and website.
    Automated Translation from Spanish
  • Chief Human Resources Officer
    <50M USD
    IT Services
    Review Source

    Team delivers smooth operations and user experience, enabling trusted HR outsourcing

    5.0
    Nov 9, 2025
    Seamless experience with a friendly and efficient team handling sales, operations and support. The service has allowed us to completely outsource some of our HR processes.
  • DIRECTOR OF PEOPLE EXPERIENCE
    50M-1B USD
    Media
    Review Source

    Great when you have a strong CSM, can be rough and rigid without one

    4.0
    Oct 16, 2025
    The Deel experience has always heavily depended on whether we get a good or a bad CSM. When we have a good CSM it all feels very smoot, but when we had bad CSMs (and they have quite high turnover so we had 5 or so CSMs in 3 years) then it all felt sluggish. It's a great product.
  • Chief Financial Officer
    <50M USD
    Software
    Review Source

    Initial Onboarding Challenging Due to Support Delays and Difficult-to-Navigate Interface

    3.0
    Oct 1, 2025
    Customer support is slow, with an average response time of over 24 hours. They do have a chat interface helpdesk, but even after connecting with a real human, invariably that person cannot answer my specific questions and I end up getting referred to a "specialist" who takes days to respond. It was a frustrating experience during onboarding and the first 6-9 months of using the platform. Now that we have been using the platform for about two years, I know my way around and consider it a good -- though not great -- service.
...
Showing Result 1-5 of 61

Showing data for 61 ratings and reviews for Employer of Record (EOR) market. View all 139 ratings and reviews across markets for a complete picture.

4.7

(61 Ratings)

Rating Distribution

5 Star
72%
4 Star
26%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6