Digital Customer Lifecycle Manager (DCLM) Alternatives

4.6(10 Ratings)

AI in CSP Customer and Business Operations

Considering alternatives to Digital Customer Lifecycle Manager (DCLM)? See what this market Digital Customer Lifecycle Manager (DCLM) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Digital Customer Lifecycle Manager (DCLM) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. IBM watsonx

By IBM

4.3

Our team rolled out Watsonx as part of our enterprise AI strategy, exploring new models, fine-tuning on proprietary data, and leveraging its governance and deployment capabilities. On the whole, it delivers strong value especially in environments where compliance, enterprise scale deployment and model reuse matter. That said, we also encountered a few friction points. If you treat Watsonx as a plug and play tool, you'll likely feel pain. But if you treat it as a serious enterprise AI platform and budget the time for setup, it is a powerful asset.Read all insights and reviews for IBM watsonx

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Better at service and support
Easier to integrate and deploy

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2. AmplifAI

4.4

Our experience with AmplifAI has been very positive. AmplifAI makes coaching and PM far more efficient by giving leaders clear, actionable insights. It also shows what has worked and makes it easy to identify trends, be able to motivate the team with real-time scorecards, and personalize coaching for each rep so that they can get specific training for their needs. It has helped us stay consistent, improve productivity, and create a more data-driven culture.Read all insights and reviews for AmplifAI

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Easier to integrate and deploy

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3. Lucidya

4.4

Lucidya is a great tool to analyze customer feedback from various sources such as reviews, social media, and surveys. The interface provides a range of tools to track trends and identify patterns to understand customer behavior. Read all insights and reviews for Lucidya

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Easier to integrate and deploy

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4. Amdocs AI & Data Platform

4.4

The Platform offers strong telco-focused data integration and a robust, cloud-native architecture. It simplifies access to unified, real-time data and accelerates AI/analytics initiatives. Implementation requires effort, but the long-term operational benefits are clear.Overall, it’s a powerful and reliable choice for data and AI transformaaion intelecom Read all insights and reviews for Amdocs AI & Data Platform

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Better at service and support
Easier to integrate and deploy

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5. AISWare Usights·TAC MaaS

By AsiaInfo Technologies

4.7

The product deeply integrates LLMs, augmented analytics, and industry knowledge, achieving full-process automation from "data retrieval" to "report generation", significantly lowering the barrier to data analysis. In the actual business scenarios of our provincial mobile company, the product performs exceptionally well in data retrieval efficiency, report generation, and anomaly analysis. Particularly in operational analysis scenarios, it can swiftly respond to multi-departmental data queries and reporting needs, demonstrating strong practicality and intelligent capabilities.Read all insights and reviews for AISWare Usights·TAC MaaS

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6. HyperSense AI

4.2

Easy to use, great Performance and potential for customisation and integration Read all insights and reviews for HyperSense AI

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Better at service and support
Easier to integrate and deploy

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7. MindTitan

4.3

MindTitan provides Artificial Intelligence (IA) and machine learning solutions that are very efficient and cost-effective for businesses. Read all insights and reviews for MindTitan

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Better at service and support
Easier to integrate and deploy

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8. BlueMarble BSS

4.6

It is a great and reliable platform for billing and customer management. We have been using it and it has improved our productivity with overall profitability in revenue generation. Making things simple and easy.Read all insights and reviews for BlueMarble BSS

Where Digital Customer Lifecycle Manager (DCLM) Scored Higher

Easier to integrate and deploy

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