Overview
Service Information on DXC Technology Outsourced Digital Workplace Services
What is DXC Technology Outsourced Digital Workplace Services?
DXC Technology Outsourced Digital Workplace Services Pricing
Overall experience with DXC Technology Outsourced Digital Workplace Services
“DXC’s Consistent Support and Innovative Solutions Address Varied Client Needs”
“Digital Innovation and employee centric connection”
About Company
Company Description
DXC is an enterprise technology and innovation partner that helps global enterprises and public sector organizations run efficiently and modernize their systems. We provide end-to-end solutions across every technology domain, keeping critical systems resilient, compliant, scalable, streamlined and protected.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About DXC Technology Outsourced Digital Workplace Services
Reviewer Insights for: DXC Technology Outsourced Digital Workplace Services
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Performance of DXC Technology Outsourced Digital Workplace Services Across Market Features
DXC Technology Outsourced Digital Workplace Services Likes & Dislikes
DXC offers global support which helps us support many different business units across the world. The Service Desk services provided by DXC allow us as a company to manage hundreds of thousands of calls and chats to be processed in a timely manner and all within agreed upon SLA's.
The overall support received at times of Incident at high severity, the Management does give enough information on the initial response, and the timely response post the initial notification is prompt and valid.
Knowledge of the service (Platform, Cyber Services, Workplace) that was being supported.
NA
The options that we can get are either selecting an issue or filtering out the problem that we're trying to convey lags more on the keyword algorithm and time time-consuming. The video kiosk has disruptions on what the problem is and what solution needs to be taken
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Peer Discussions
DXC Technology Outsourced Digital Workplace Services Reviews and Ratings
- Manager, Customer Service and Support1B-10B USDManufacturingReview Source
DXC’s Consistent Support and Innovative Solutions Address Varied Client Needs
DXC consistently delivers exceptional support and innovative solutions tailored to our needs, this includes additional consulting on many enterprise wide application rollouts. - IT Manager50M-1B USDManufacturingReview Source
Expert Knowledge Demonstrated By Support In Addressing Platform And Service Requests
The site support has great knowledge and is able to quickly provide a solution to my request. - Manager of IT Services1B-10B USDManufacturingReview Source
DXC Provided Flexible Solutions and Cost Savings for IT Operations Challenges
DXC worked very efficiently and flexibly in service. They provided workaround solutions when they could not provide right solution for our needs. They tried to meet the schedule all the time so that we did not fail to complete our IT operation. It was very impressive DXC always listened to us and tried to provide better services for us and figured out what services they could offer to improve our IT operation in workplace service and infrastructure. DXC did not ask us to spend more money. They provided us with a cost savings plan when we were concerned with service quality and budget. Due to their client oriented professional service, all of us were very satisfied with DXC services while they supported us. Everybody realized DXC workplace service is very well arranged and managed. - Manager10B+ USDBankingReview Source
Support Agents Provide Tailored Solutions and Demonstrate Strong Technical Understanding
Our digital support team consistently anticipates our needs, their proactive monitoring and immediate support helps us prevent any potential disruptions and ensures excellent support to our business continuity. - IT Manager1B-10B USDHealthcare and BiotechReview Source
Stable Resource Performance Achieved While Service Reporting Identified for Enhancement
DXC provided qualified service resource and meet our standard SLA