Outsourced Digital Workplace Services Reviews and Ratings

HCL listened to what we were looking for. Other vendors were looking to fit a solution into what they wanted to provide, not what we needed. They understood the requirements and tailored a solution that met our needs. They also did this with limited time as the contract for our current provider was expiring and they were not flexible with any extension.

Overall the service was delivered with excellence. The team is very knowledgeable on service management and their ability administer services is impeccable. Contract negotiations went smoothly and the team was very flexible in addressing our specific concerns.

Atos is able to deliver a state-of-the-art DWP-Service on a very professional level. Their technical Architects brings in a wide knowledge of new technologies and together we've designed and already implemented several great IT-services with good value for our end-users. Our assigned operations team (1st, 2nd & also 3rd) has a very strong customer focus and was able to deliver the whole complex DWP service within the contractual agreements. Last but not least also the relationship and the cooperation with the Sales/Account Team is working very well.

I was able to experience truly exceptional high quality services by DXC.

I was on the client side for a Unisys deployment of a new computer system to transfer data securely between our customers and our support teams. The system was used to reduce the risk of patient data being lost in transit. The Unisys team was always professional and worked with us to overcome the lack of clear requirements at the onset of the engagement. There were also challenges from our side with regard to stakeholder management which were negotiated in a very professional way, despite the obstacles encountered. Excellent project management, communication, and new ways to proceed provided by the solutions architect.

The Wipro product team has shown a high level of proficiency in implementing technical virtual desktop solutions and the capability to operate effectively within our complex corporate structure.

Stafanini has always been very professional and responsive to any communications sent. They also go above and beyond to resolve issues as that arise

We act as one team, focused on delivering great service by executing our strategies together, not in silos. This provides our colleagues and ultimately our customers, with the best value. We achieve this through transparency in our business, technology, sustainability strategies and goals.

My experiencie is very good, they integrated quickly and focused on the conpany objetives, showing a great capacity for resilience in the face of unexpected circumstances

Cost and tools capabilities offered were key factors in our decision. Aside from bringing the language and global capabilities and experiences we needed, Cognizant also delivers expertise in financial, clinical operations, sales, and IT.

NTT Data has collaborated with us in setting up a next gen forward looking IT Services model which is continuously improving. The NTTData IT leadership has been strategic in intent to ensure that we've a service delivery model which captures the best in class while staying absolutely spot on in execution to delivery on tactical goals. Execution capabilities are top notch in every aspect.

My experience with Ricoh ITS has been very good. Our Customer Success Account Manager and his Technical lead have been outstanding. I know if a problem arises, they can quickly pull together the resources to resolve quickly!

Accenture consistently delivers great results, demonstrating reliability and expertise within their field. Their proactive communications and attention to detail has significantly contributed to our overall success. Their commitment to quality and timely delivery makes them a valuable partner in our operations

Kyndryl has great expertise in the support area and has been meeting all our demands. They have a technical team with ample knowledge and a good corporate relationship.

TEKsystems has been a preferred partner of ours for many years and we continue to use and recommend them because they stand out from all of the competition. They are able to provide local support backed up by a global network of consulting expertise. In our large IT system migration project, they were able to accommodate multiple shifts in project approach and scope, provide innovative and simple solutions to complex issues that arose, and complete the project within a challenging timeframe. TEK provided several resources all with clearly defined roles, and each was able to outperform our expectations.

This is one of the good option to meet and improve business outcome processes customer satisfaction and integration are main pillars provided from this services

The CompuCom partnership has allowed our resources to focus on new initiatives to move our organization forward. The daily operational technology support they provide exceeds the service level goals required to eliminate and reduce interrupts to productivity.

Computacenter is highly flexibel and is providing services in a high quality. But in some areas CC is not using the latest technologies, especially in the warehouse area (Germany). Their capabilities in providing services globally increased in the meanwhile. On the other hand side CC is providing "best in class" services in the "TechCenter" area.

Infosys has lots of potential and skills to provide outstanding services, and does put and show this into practice on daily bases

Insight is a true partner and is always looking for ways to make our user experience better. Our client support team really gets our business and the special needs of our business.