Outsourced Digital Workplace Services Reviews and Ratings

What are Outsourced Digital Workplace Services?

Gartner defines the outsourced digital workplace services (ODWS) market as the capabilities required of a provider to deliver consulting, implementation and/or support services to end users who depend on endpoint devices and applications to conduct business.

Services offered by ODWS vendors include integrated and ubiquitous digital workplace (DW) services to increase employee engagement, productivity and digital dexterity in support of the organization’s business strategy.

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HCLTech  (formerly Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.

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TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.

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Tech Foundations, a business line of the Atos Group, focuses on delivering managed services with a specialization in hybrid cloud & infrastructure, tech services, and employee experience. The solutions offered are automated, AI-enabled and aimed at decarbonization. With its extensive global presence, Atos aims to aid in shaping the future of the information space. Its services and expertise promote the growth of education, knowledge and research, adhering to a multicultural viewpoint which assists in fostering scientific as well as technological brilliance. Additionally, Atos facilitates a secure, sustainable working and living environment for its employees and other individuals in the societies where it operates.

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Wipro Limited is a technology services and consulting company that concentrates on developing innovative solutions for complex digital transformation issues. Its capabilities span from consulting, design, engineering, to operations, enabling companies to meet their strategic objectives and establish resilient, future-proof businesses. Servicing countries worldwide, part of its commitment involves ensuring success in a constantly evolving global business scene. Additionally, Wipro takes a non-discriminatory approach towards employment, making all decisions without prejudiced views on an individual's background, disability or sexual orientation.

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DXC Technology operates globally, focusing on enabling companies to efficiently run their critical systems and operations. This is achieved through modernizing IT, optimizing data architectures, and ensuring security and scalability across various cloud environments. The target audiences are large companies and public sector organizations, who seek the services of DXC Technology to improve performance, competitiveness, and their IT customer experience.

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Unisys is a technology solutions company that caters to organizations worldwide. The company specializes in generating solutions such as digital workplace, cloud, infrastructure and applications, enterprise computing, as well as business process solutions. Its primary objective is to assist individuals in overcoming challenges and reaching beyond their potential by utilizing these tools.

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The company, with three decades of operational history, focuses on delivering diverse services which include automation, cloud, Internet of Things (IoT), and user experience (UX). The company provides an extensive suite of solutions rooted in innovative consulting, marketing, mobility, personalized campaigns, and artificial intelligence services. Traditional solutions like service desk, field service, and Business Process Outsourcing (BPO) are also available. The company prioritizes technological innovation, partnerships, and incorporating companies from different locations to remain at the leading edge of the industry. It also prioritizes the continuous development of its projects and commits to progress through the acceptance and implementation of new, innovative ideas.

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Fujitsu, a global information and communication technology entity originating from Japan, provides a diverse array of technology products, solutions, and services. The primary objective of the company revolves around bridging people, technology, and ideas. In pursuit of this focal point, the firm aims to foster an environment conducive to universal progression and the realization of individual aspirations.

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Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

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Kyndryl provides IT infrastructure services to thousands of enterprise customers in more than 60 countries. We were created from the spin-off of IBM’s infrastructure services business. Kyndryl’s mission is to help enterprises reach their peak digital performance by co-creating solutions with their partners and customers worldwide. Since its inception, Kyndryl has been introducing new services and working with new partners to enhance its offerings.

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Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life.

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

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NTT DATA is an established global IT services provider that has its operations spread over 50 countries, with its main operations centered in Tokyo. The main industry problem that it seeks to address is the need for technological innovation. To this end, NTT DATA works towards creating better solutions for day-to-day life by connecting people. Its broad range of services includes consulting, application, business process, cloud, and infrastructure services that cater to both businesses and governments across the globe. The company's unique culture, which has evolved over the past five decades, emphasises on being people-oriented and focusing on getting the small details right, with the aim to make a significant impact globally. This culture combines the influence of a global brand with the dynamism and passion typically associated with entrepreneurship.

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Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.

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Ricoh USA is part of the Ricoh Company

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Computacenter is a prominent independent technology and services provider, trusted by large corporate and public sector organizations. They help their customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business.

With a presence in over 70 countries, Computacenter operates on a global scale and holds a position on the London FTSE 250 with over 20,000 employees worldwide.

Computacenter has direct sales presence in eight countries; Belgium, Canada, France, Germany, Netherlands, Switzerland, United Kingdom, and United States. Nearshore and offshore operations in another eight countries; Hungary, India, Malaysia, Mexico, Poland, Romania, South Africa, and Spain. With additional support operations in another seven countries/territories; Australia, Brazil, China, Hong Kong (SAR), Ireland, Japan, and Singapore.

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TEKsystems is a business transformation company that tackles complex technological and business intricacies globally. The company leverages solutions to harness change, promoting efficient transformation. TEKsystems operates under the umbrella of Allegis Group.

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Tech Mahindra is a global information technology company that operates across 90 countries with a workforce of over 148,000 professionals. The company's focus is on creating innovative, customer-centric solutions, using next-generation technologies like 5G, blockchain, metaverse, quantum computing, cybersecurity, and artificial intelligence. With these technologies, the company drives complete digital transformation for its global customers. Tech Mahindra is part of the multinational organization, Mahindra Group, with a workforce of over 260,000 located throughout more than 100 countries. This group operates in various industries such as farm equipment, utility vehicles, IT, and financial services. The consolidation of companies within the Mahindra Group allows for collaborative disruption via the NXT.NOW framework, thereby aiming to deliver human-centric experiences for their ecosystem and improving tomorrow's experiences today.

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Compucom is a company that offers solutions for a digital workplace. The primary business problem it solves is to equip companies with the necessary tools for real-time collaboration, connection, and support. It provides managed IT services, delivering secure digital workplace solutions. The company's focus revolves around making innovative technology accessible and easy to use, with a strong emphasis on security. Even though the world is rapidly transforming, Compucom still aims to provide a seamless experience through its solutions. It's also a hub of highly skilled individuals with technical certifications, who with their expertise, help in providing cutting-edge workplace services.

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Infosys is a company concentrated on providing digital services and consultation on a global scale. Originating from over 30 years of managing the infrastructures of significant global corporations, Infosys guides businesses through their digital transformation process. This is achieved by reinforcing the organization with an AI-controlled center that aids in outlining the implantation of modifications and by enhancing the industry with scalable agile digital. This approach aims to deliver unprecedented levels of organizational efficiency and consumer satisfaction. Furthermore, Infosys places a strong emphasis on continual learning to promote regular enhancement through the cultivation and transfer of digital proficiency, knowledge, and notions derived from its innovation ecosystem.

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