Overview
Service Information on Atos Outsourced Digital Workplace Services
What is Atos Outsourced Digital Workplace Services?
Atos Outsourced Digital Workplace Services Pricing
Overall experience with Atos Outsourced Digital Workplace Services
“Trusty & reliable partnership for further business growth”
“A good IT partner with skilled professionals”
About Company
Company Description
Tech Foundations, a business line of the Atos Group, focuses on delivering managed services with a specialization in hybrid cloud & infrastructure, tech services, and employee experience. The solutions offered are automated, AI-enabled and aimed at decarbonization. With its extensive global presence, Atos aims to aid in shaping the future of the information space. Its services and expertise promote the growth of education, knowledge and research, adhering to a multicultural viewpoint which assists in fostering scientific as well as technological brilliance. Additionally, Atos facilitates a secure, sustainable working and living environment for its employees and other individuals in the societies where it operates.
Company Details
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User Sentiment About Atos Outsourced Digital Workplace Services
Reviewer Insights for: Atos Outsourced Digital Workplace Services
Performance of Atos Outsourced Digital Workplace Services Across Market Features
Atos Outsourced Digital Workplace Services Likes & Dislikes
1. Expertise in Digital Transformation 2. Global Reach 3. Strong Focus on Sustainability 4. Diverse Service Portfolio 5. Best in class IT security services
The people who actually drive the service. Like every other company, there are skilled people that really make the difference and Atos has, in overall, good professionals.
- high maturity level of service management processes - hands on mentality of both management and service/delivery teams - stability of the service - integration into the Information Security Services
ATOS itself has lot's of negative press due to their own equity situation and ongoing restructuring challenges, so there's sometimes to much internal focus than client focus. Besides that all services are delivered as agreed with no SLA failures, etc.
In many situations, it ended up in contract discussion which often caused delays and customer dissatisfaction in the operation. I understand this not a problem with the product or service themselves, but the way how the contract was negotiated between both parties impacted directly on the final result.
- frequently changing contact persons - variable adherence to delivery dates (depending on the contact person)
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Peer Discussions
Atos Outsourced Digital Workplace Services Reviews and Ratings
- CHIEF OPERATING OFFICER50M-1B USDServices (non-Government)Review Source
Trusty & reliable partnership for further business growth
Collaboration is not a client/ supplier relationship. It's more a partnership which supports both sides to achieve a growth in its core business areas. Management and respective service people are 100% committed. - DIRECTOR IT<50M USDMiscellaneousReview Source
Atos: A Three-Year Journey of Quality and Committed Service
We've started our partnership two years ago with an engagement and a joint solutioning phase. After transition and transformation (T&T) of the services to Atos we can summarize that every promised service and functionality has been delivered in the agreed quality and the service levels are met. The T&T phase last a little bit longer due to additional requirements. - MANAGER50M-1B USDServices (non-Government)Review Source
Exceptional Delivery and Management Team Bolster Satisfaction
We are totally satisfied with the service and especially with the Delivery and Management Team. Especially the level of provided security services. - VP, Operations50M-1B USDServices (non-Government)Review Source
Consistent Delivery Quality and High Solution Orientation Praised by Customers
Very trusting cooperation and outstanding in terms of delivery and quality - Manager Business Technology & Client Service50M-1B USDBankingReview Source
ATOS Team Delivers Structured Solutions With Exceptional Expertise And Organization
The outsourced digital support provided by ATOS is truly outstanding. The team is highly professional, extremely well organized, and always delivers solutions in a structured way. Great service product by ATOS.