Overview
Product Information on eGain AI Knowledge Hub
Updated 16th March 2026
What is eGain AI Knowledge Hub?
eGain AI Knowledge Hub Pricing
Overall experience with eGain AI Knowledge Hub
Chargé De Relations Adhérents
50M - 250M USD, Insurance (except health)FAVORABLE
“A good tool for handling customer relationships and engagement.”
Sr. Content Specialist
1B - 3B USD, BankingCRITICAL
“Great product - Service and Support is Finally Improving.”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
eGain provides AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption.
Company Details
Company type
Public
Year Founded
1997
Head office location
Sunnyvale, United States
Number of employees
501 - 1000
Annual Revenue
50M-250M USD
Website
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Peer Discussions
eGain AI Knowledge Hub Reviews and Ratings
- Chargé De Relations Adhérents50M-1B USDInsurance (except health)Review Source
A good tool for handling customer relationships and engagement.
We use the software as a tool for customer engagement. The productprovides us with a platform for a strong consultation partnership. It has amazing features such as eGain ClickTocall and eGain Call Track for call tracking and real-time analysis of customer engagements.
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