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  3. Gem Recruiting CRM
Logo of Gem Recruiting CRM

Gem Recruiting CRM

byGem
in
4.4
Market Presence: Candidate Relationship Management (CRM) Software, Campus Recruiting Software

Overview

Product Information on Gem Recruiting CRM

Updated 13th October 2025

What is Gem Recruiting CRM?

Gem Recruiting CRM is a software designed to streamline the recruitment process by centralizing candidate pipeline management, automating outreach, and providing analytics on sourcing efforts. The software enables teams to organize and track candidate interactions, schedule follow-ups, and collaborate on hiring activities within a single platform. It integrates with applicant tracking systems and email services to sync communications and update candidate data in real time. Gem Recruiting CRM offers reporting tools to analyze sourcing channels, measure recruiter performance, and forecast hiring needs, assisting organizations in addressing challenges related to talent acquisition efficiency and transparency in recruitment operations.

Gem Recruiting CRM Pricing

Gem Recruiting CRM software features a subscription-based pricing model, typically structured per user per month. The software may offer various tiers, each providing access to different features and capabilities, and pricing can differ based on the number of users and selected functionalities. Enterprise-level options are available, which can include customized pricing based on organizational requirements.

Overall experience with Gem Recruiting CRM

RECRUITER
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Managing Multiple Requisitions Made Easier With Organized Communication and Tracking Tools”

4.0
Oct 16, 2025
Gem has been a great tool for organizing outreach and managing candidate pipelines efficiently. It’s easy to use and saves a lot of time.
PEOPLE OPERATIONS MANAGER
50M - 250M USD, Software
CRITICAL

“AI Features Streamline Tasks, But HRIS Sync Remains Restricted”

3.0
Sep 30, 2025
Gem is a solid recruiting CRM, but its lack of integrations with our HRIS (Rippling) can make things clunky.

About Company

Company Description

Updated 7th December 2023

Gem is a software platform created to enhance the function of talent acquisition teams. It turns the recruitment process into a data-rich function, enabling a strategic approach throughout the organization. By using Gem, teams have the opportunity to automate and tailor their communication with potential candidates. Moreover, it allows recruitment efforts to be streamlined into a single system, providing usable analytics across the hiring procedure. This software aids companies in accelerating their growth by bettering their hiring strategies. Gem's platform has elevated the efficiency and speed of the recruitment process within various industries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.gem.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Gem Recruiting CRM
Performance of Gem Recruiting CRM Across Market Features

Gem Recruiting CRM Likes & Dislikes

Like

I like that Gem keeps all candidate outreach and responses in one place, which saves time and helps me stay on top of multiple requisitions. The automation features and reminders are great for consistent follow-up.

Like

Gem has been great for sourcing candidates, doing outreach, and helping us save time (AI features) as we hire for low complexity/high volume roles. It's Google integration has saved our team lots of time when it comes to scheduling and streamlining the recruiting process.

Like

It centralizes candidate information from all sources into a profile and allows the building of dynamic talent pools

Dislike

Sometimes syncing with LinkedIn or the ATS can be a little inconsistent, and I wish there were more flexible options for customizing reports or dashboards.

Dislike

Gem has an integration with Rippling (our HRIS), but it's a one way integration that has limitations. For example, Gem can push basic role and candidate details to Rippling for account onboarding (like name, contact info, department) but not any other information (like compensation, manager, etc). The biggest issue is that Gem won't even push through employment type, because it doesn't have the concept of exempt or non-exempt which is literally the bare minimum for recruiting.

Dislike

The UX needs to be refined and needs to be optimized to be ready for prime time.

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Peer Discussions

Gem Recruiting CRM Reviews and Ratings

Showing data for 14 ratings and reviews for Candidate Relationship Management (CRM) Software market. View all 15 ratings and reviews across markets for a complete picture.

4.4

(14 Ratings)

Rating Distribution

5 Star
50%
4 Star
36%
3 Star
14%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • PEOPLE OPERATIONS MANAGER
    50M-1B USD
    Software
    Review Source

    AI Features Streamline Tasks, But HRIS Sync Remains Restricted

    3.0
    Sep 30, 2025
    Gem is a solid recruiting CRM, but its lack of integrations with our HRIS (Rippling) can make things clunky.
  • RECRUITER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Managing Multiple Requisitions Made Easier With Organized Communication and Tracking Tools

    4.0
    Oct 16, 2025
    Gem has been a great tool for organizing outreach and managing candidate pipelines efficiently. It’s easy to use and saves a lot of time.
  • VP, STRATEGY
    1B-10B USD
    IT Services
    Review Source

    Gem CRM delivers robust automation and analytics but requires clear ROI metrics for success.

    5.0
    Nov 5, 2025
    elegant AI-first recruiting tool that is a leader in the TA space. It offers most of the functionality of the established tools without the cost or set up time.
  • CAMPUS RECRUITER
    1B-10B USD
    Software
    Review Source

    My go-to tool to manage prospects!

    4.0
    Jan 16, 2026
    Great software to manage sourced candidates. It has many different features that simplify collaboration and visibility across teams.
  • TECHNICAL RECRUITER
    <50M USD
    IT Services
    Review Source

    Gem CRM Enables Talent Pipelines with Automated Candidate Profile Enrichment

    5.0
    Oct 27, 2025
    Gem CRM allows you to build talent pipelines, automatically enrich candidates profile, carry out multi stage email sequencing, and manage communications with both active and passive candidates.
Showing Result 1-5 of 14

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