Google Chat

byGoogle
in
4.4
2025
Market Presence: Meeting SolutionsUnified Communications as a Service

Overview

Product Information on Google Chat

Updated 13th October 2025

What is Google Chat?

Google Chat is a software designed for secure and efficient communication and collaboration within organizations. It supports direct messaging and group conversations, allowing users to share files, schedule meetings, and integrate with other Google Workspace applications. The software offers threaded conversations, search capabilities, and customizable notification settings to help users organize information and stay updated on ongoing projects. By providing real-time interaction features, Google Chat addresses the need for streamlined internal communication, facilitating teamwork and information sharing in business environments.

Overall experience with Google Chat

Analyst
<50M USD, Services (non-Government)
FAVORABLE

Great for quick communication, but limited on advance features

5.0
Sep 11, 2025
I have been using Google Chat for work and it does the job pretty well. The integration with Gmail and Drive makes it super convenient to share files and set up meetings. It's simple and doesn't feel too heavy, which I like.
GRADUATE STUDENT RESEARCHER
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

Simple but limited for deeper collaboration

3.0
Apr 23, 2025
I would say my overall experience was average. It works fine for quick messages and integrates smoothly with other Google services. I find it limited in collaboration features when compared to advanced collaboration platforms. It's decent for simple internal coordination.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Google Chat
Reviewer Insights for: Google Chat
Deciding Factors: Google Chat Vs. Market Average
Performance of Google Chat Across Market Features

Google Chat Likes & Dislikes

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Peer Discussions

Google Chat Reviews and Ratings

Showing data for 1888 ratings and reviews for Meeting Solutions market. View all 2755 ratings and reviews across markets for a complete picture.

4.4

(1888 Ratings)

Rating Distribution

5 Star
52%
4 Star
40%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
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  • Analyst
    <50M USD
    Services (non-Government)
    Review Source

    Great for quick communication, but limited on advance features

    5.0
    Sep 11, 2025
    I have been using Google Chat for work and it does the job pretty well. The integration with Gmail and Drive makes it super convenient to share files and set up meetings. It's simple and doesn't feel too heavy, which I like.
  • Logistics Coordinator
    50M-1B USD
    Transportation
    Review Source

    Sharing Messages and Real-Time Collaboration Simplified With Google Chat

    5.0
    Jul 8, 2025
    Google chat is very easy to use and I like how it makes working from home easier. I love using it when I have my email open and I have to send a quick message to clients which is very easy and quick. With Google Chat, you can easily communicate with coworkers in real-time.
  • GRADUATE STUDENT RESEARCHER
    Gov't/PS/Ed
    Education
    Review Source

    Simple but limited for deeper collaboration

    3.0
    Apr 23, 2025
    I would say my overall experience was average. It works fine for quick messages and integrates smoothly with other Google services. I find it limited in collaboration features when compared to advanced collaboration platforms. It's decent for simple internal coordination.
  • Executive Assistant to the CEO
    <50M USD
    Miscellaneous
    Review Source

    Google Chat Streamlines Workplace Conversations

    5.0
    Apr 15, 2025
    Super easy to go back and forth here as opposed to email - with Google Chat you're able to stay in one workplace for quick convos
  • MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    Google Chat Makes Real Time Connection Possible

    4.0
    Mar 24, 2025
    Using Google chat has made communicating with my team so much easier, I am able to quickly resolve issues or follow up on action items lifted up in meetings by simply sending an instant message to a colleague for an immediate response.
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Showing Result 1-5 of 1914

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