Name: Highspot
Rating: 4.7 (193 reviews)

Overview

Product Information on Highspot

Updated 13th October 2025

What is Highspot?

Highspot is a software designed to support sales enablement by helping teams manage, organize, and distribute sales content effectively. The software offers features such as content management, training, onboarding, and analytics to aid sales representatives in finding and utilizing relevant materials for customer interactions. Highspot integrates with existing sales, marketing, and customer relationship management platforms, allowing seamless workflows and content accessibility. Through its analytics tools, the software provides insights on content usage and engagement, assisting organizations in optimizing sales strategies and improving overall productivity. Highspot addresses the challenge of fragmented or inaccessible sales resources by centralizing content and enhancing collaboration across teams.

Overall experience with Highspot

Operations Manager

1B - 3B USD, Software

FAVORABLE

“Digital Rooms greatly enhance communication with customers/prospects/partners.”

5.0

Apr 16, 2026

I am an administrator for the Highspot platform and I've been consistently impressed with both the product and their customer service. Our Highspot representatives meet with me weekly to review questions and issues, and their support team is highly responsive whenever I reach out between meetings.

There are no reviews in this category.

CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Revenue Enablement Platforms

About Company

Company Description

Highspot is the sales enablement platform that increases the performance of sales teams by bridging the gap between strategy and execution. With Highspot, our customers turn initiatives into the actions that sales teams must execute and enable sales leaders to measure what is and is not working with deep and actionable insights. Companies use Highspot to manage content, land go to market priorities, train and coach sellers and engage buyers. Executing your strategic initiatives with Highspot increases revenue, drives consistent rep performance and improves rep productivity.

Company Details

Company type

Private

Year Founded

2012

Head office location

Seattle, United States

Number of employees

501 - 1000

Annual Revenue

50M-250M USD

Website

www.highspot.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Highspot

Highspot Likes & Dislikes

The platform itself is easy to use and intuitive for our sellers. The Digital Rooms feature stands out in particular, as it enables our teams to quickly create external rooms for prospects, customers, and partners while providing granular engagement analytics that help them tailor follow-up messaging based on how content is consumed. They love it!

The sales team and account management team use it as the source of truth of materials and sales plays. We have the ability to create consistent, branded messaging that's easy for our teams to share and customize. Highspot has allowed us to transform processes that had alot of manual work, including printed paper, to fully digital.

They way they keep advancing and improving the product every quarter.

It's not always clear how to find the right filters for reports. In the feature preview area, sometimes I can't tell if the new feature applies to my license, however they are receptive to enhancement requests and are looking to add this information to the new feature area. When removing a user from the platform, I need to separately unenroll the user from a course where they're in-progress.

Service; Revolving door with account management. Reporting customizations could be a little easier. We had to request certain reports to be created from Highspot support.

It can be frustrating when new features are locked behind a paywall (an increase in license tier/price).

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Peer Discussions

Highspot Reviews and Ratings

Recommended Gartner Insights

Market Guide for Digital Sales Rooms

1B-10B USD

Software

Review Source

Digital Rooms greatly enhance communication with customers/prospects/partners.

Marketing Associate

<50M USD

Healthcare and Biotech

Transition to Digital Processes Improved, but Reporting and Account Changes Noted

4.0

Apr 3, 2026

The sales team and implementation team were great to work with. They were quick to respond and meet with multiple individuals. There was clear guidance through implementation, launch and post launch support. We've had multiple account managers and the hand-off has gone down hill the more we have had. I expect that is due to fast growth and more new hires. Overall, support and service have responded quickly - some support requests that are complex have taken months to get resolved.

Business Development Associate

50M-1B USD

Frequent Product Advancements and New Tools Enhance Revenue Enablement Experience

Apr 20, 2026

Highspot is truly the "enterprise-level" revenue enablement platform -- they've made so many improvements to the product over the last two years (including Copilot+, digital sales rooms, autodocs, remix, advanced search -- not to mention all of the features that make governance and administration much easier. With your branding, a few quick templates and a spot hierarchy built out, you're ready to go enable your team and measure all of your efforts along the way!

Director of Marketing

Digital Rooms and Flexible Page Building Highlight Highspot’s User Experience Strengths

Highspot is a very easy product to administer and provides exceptional value in meeting crucial gaps in the marketing and sales ecosystem while proving a high-end customer facing product. It drives time savings and speed to market, while providing context to the seller. The account management team is supportive and responsive to our overall needs.

Associate

Frequent Feature Enhancements and Customer Support Improvements Noted Throughout the Year

Apr 1, 2026

I'm very pleased with the feature enhancements delivered throughout the year. The release sessions have improved significantly - especially with the addition of short demos after the explanations - and our CSM has been extremely supportive in 2025.