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  1. Home
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  3. HubSpot Marketing Hub
Logo of HubSpot Marketing Hub

HubSpot Marketing Hub

byHubSpot
in
4.4
Market Presence: B2B Marketing Automation Platforms, Email Marketing

Overview

Product Information on HubSpot Marketing Hub

Updated 13th October 2025

What is HubSpot Marketing Hub?

HubSpot Marketing Hub is a software designed to facilitate marketing activities by providing tools for email marketing, social media management, automation, landing page creation, and analytics. It enables organizations to manage campaigns, track leads, and measure the effectiveness of marketing efforts. The software offers features such as lead nurturing, segmentation, ad management, blog creation, and reporting dashboards. By centralizing marketing functions, it addresses the business problem of fragmented workflows and helps streamline processes for campaign execution, audience targeting, and performance monitoring. HubSpot Marketing Hub integrates with other platforms to support data synchronization and enhances coordination across marketing channels.

HubSpot Marketing Hub Pricing

HubSpot Marketing Hub software uses a tiered subscription pricing model, offering multiple plans based on features and usage limits such as number of marketing contacts, automation capabilities, reporting tools, and user access. Pricing is structured as monthly or annual payments, with costs varying by selected plan, contact volume, and additional add-ons or upgrades that can be applied for expanded functionality.

Overall experience with HubSpot Marketing Hub

Digital Growth Manager
<50M USD, Media
FAVORABLE

“HubSpot Marketing Hub Offers Integrated Tools But Complexity And Costs Increase Rapidly”

4.0
Feb 5, 2026
HubSpot Marketing Hub is a very solid all-in-one platform for managing campaigns, automation, and lead tracking in a well structured way, especially for teams that prioritise visibility across the funnel. That said, as a leader in the industry, it can become very complex and expensive as you scale as a leader in the industry. Some advanced features have a very steep learning curve to be able to fully use, and may not always pay off.
Manager, Customer Success
<50M USD, Software
CRITICAL

“Navigating Customer Interaction With Limited AI Chat Support”

3.0
Jan 24, 2025
My overall experience was good interacting with the customers. But there were a few limitations like limited AI chat support. Chat reminders were not sent via email.

About Company

Company Description

Updated 3rd October 2024

HubSpot’s customer platform offers enterprise software for marketing, sales, customer service, content management, operations, and commerce.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2006
Head office location
Cambridge, United States
Number of employees
5001 - 10000
Website
https://www.hubspot.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: HubSpot Marketing Hub

HubSpot Marketing Hub Likes & Dislikes

Like

What I like most about the product is that it's an all-in-one ecosystem which covers e-mails, automation, CRM, forms and reporting in one place, which can assist with organisation and project management. It also has very strong automation and segmentation, this makes it easy to build structured nurture journeys or personalised campaigns. The reporting and dashboards are also clear and helpful, they provide good visibility into performance and the customer journey without needing heavy external tools.

Like

Using sequences to reach out to customers. Creating chat flows AI suggestions and recommendations for wirting and refinement

Like

Streamlined asset creation, publication and data. Easy collaboration. Campaign use and tracking

Dislike

What I dislike most about the tool is how quickly the pricing scales, costs can rise fast once you need more advanced features. The learning curve for these advanced features such as workflows, scoring and certain reporting setups can also feel overwhelming and take time to be able to fully use. I also found the customisation limits in some areas, design flexibility and deeper technical control felt restrictive compared to some more specialised tools.

Dislike

No AI bot to answer the query based on the knowledge base we have. Limitations in customising sequences in terms of CC

Dislike

Reporting...the system can't report on certain items that seem like they could easily be pulled together from existing data. This is my main issue, that I still have to use outside spreadsheets to gather and organize some of the data I report on.

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Peer Discussions

What Your Peers Are Saying About HubSpot Marketing Hub

Director of Marketing
We are considering a move from Salesforce Marketing Cloud Automation to Hubspot. We would not move our CRM functions, just marketing automation. If you have made this move, could you share your thoughts, and the benefits/impact it has made on your org? Or should we stick with the Salesforce suite?
CHCS
En mi experiencia lo que hace buena una u otra opción tiene que ver con: Estructura de datos requeridas, gobernanza tanto para consumo, como para suministro de datos. La alimentación o suministro de datos es fundamental, la vieja regla BEBS, sigue siendo el básico permanente, por lo tanto la metodología DAMA es una buena práctica, o cualquier otra que evite que los datos sean vulnerables o corrompidos, su un CRM sirve para tomar decisiones, por qué abría campos vacíos, por qué no invertir tiempo en entrenar a los equipos para que llenen los datos de acuerdo a una política robusta. Cuando escucho que lo importante es vender, y qué por eso no registraron datos, pienso ¿Qué mayor prisa que la de tener datos confiables?
See Full Discussion
1 Apr 2025961 Views4 Comments
CTO
For those who connect your company’s data thru Hubspot’s API, do you have any pointers you can give?
CIO
If the questions is related to “dos and donts” please find some points below:   TIMIFY clients looking to synchronize their data with HubSpot CRM can effortlessly achieve this by activating our HubSpot Sync App. With just a few clicks, they can establish real-time synchronization. Our integration features a straightforward mapping process between TIMIFY data fields and HubSpot customer attributes, allowing for quick and easy setup in just a few minutes. Authentication and Security Always use OAuth for secure access, and securely store any API keys to prevent unauthorized use Data Management Ensure a robust mapping workflow between data fields and customer attributes. Utilize webhooks for real-time data syncing to maintain consistency and accuracy, and implement unique identifier checks to avoid duplicate records. For instance, at TIMIFY, we use standard unique data field matching to prevent the creation of multiple records for the same customer in both HubSpot and TIMIFY Error Handling Implement comprehensive error handling strategies to manage rate limits and ensure data format correctness. Use retry mechanisms to handle transient issues effectively. At TIMIFY, for example, our webhook system includes a retry feature that continues for up to 72 hours Performance Optimization Reduce API calls by using batch operations wherever feasible and selectively choose data fields to minimize unnecessary data transfer, thus enhancing response times. In TIMIFY, batch endpoints are employed to create customer profiles during initial data imports from third parties Tools and Libraries Leverage HubSpot's official SDKs and libraries for streamlined integration and development processes. For example we use the  @hubspot/api-client, which provides a comprehensive and convenient way to interact with various HubSpot APIs. But of course you can also explore community-developed libraries for extended functionalities.
See Full Discussion
3 May 20242.5k Views1 Comment

HubSpot Marketing Hub Reviews and Ratings

Showing data for 31 ratings and reviews for Conversational Marketing Solutions market. View all 2574 ratings and reviews across markets for a complete picture.

4.4

(31 Ratings)

Rating Distribution

5 Star
48%
4 Star
45%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Digital Growth Manager
    <50M USD
    Media
    Review Source

    HubSpot Marketing Hub Offers Integrated Tools But Complexity And Costs Increase Rapidly

    4.0
    Feb 5, 2026
    HubSpot Marketing Hub is a very solid all-in-one platform for managing campaigns, automation, and lead tracking in a well structured way, especially for teams that prioritise visibility across the funnel. That said, as a leader in the industry, it can become very complex and expensive as you scale as a leader in the industry. Some advanced features have a very steep learning curve to be able to fully use, and may not always pay off.
  • MARKETING MANAGER
    <50M USD
    Manufacturing
    Review Source

    Centralized Data Simplifies Tasks, Collaboration, and Data Gathering/Analysis but Reporting Limitations Are Frustrating

    4.0
    Jan 29, 2026
    We use the platform daily. It's easy to use and having all our information at a single point of truth is invaluable. The features give us critical marketing data and I can't imagine going back to our previous processes. Deployment was a complex process with a "HubSpot recommended" vendor, but once we were set up, it's functioned very well.
  • MARKETING MANAGER
    10B+ USD
    Finance (non-banking)
    Review Source

    Automating your marketing is almost always a good idea

    5.0
    Feb 3, 2026
    A great platform for most marketeers to use on a daily basis. It helps reduce time spent on recurring tasks related to CRM, landing pages, building contact lists, sending emails, designing flows for automation, and connecting to social media like linkedin.
  • Business Development Associate
    <50M USD
    Software
    Review Source

    Integration of Marketing and Sales Functions Eases Workflow

    4.0
    Jan 23, 2026
    Since Hubspot is our primary CRM and we use Sales Hub, having Marketing Hub alongside makes the workflows seamless and everything stays in one place. It's very easy to set up and use.
  • Senior Director Of Marketing
    Gov't/PS/Ed
    Education
    Review Source

    Streamlined Campaign Management Contrasted by Limited Customization and Reporting Depth

    4.0
    Aug 3, 2025
    HubSpot Marketing Hub offers a powerful, all in one platform for managing marketing campaigns, tracking leads and analyzing performance. I appreciate how well the tools are connected making it easier to run and monitor campaigns from one place. However, some limitations like the cost of advanced features and restricted customization can be frustrating. Despite that, its still a reliable and efficient solution for streamlining marketing efforts and improving team coordination.
Showing Result 1-5 of 31

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