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  1. Home
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  3. IBM Watson Natural Language Understanding
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  5. Alternatives
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IBM Watson Natural Language Understanding Alternatives

4.5(12 Ratings)
Sentiment Analysis Tools

Considering alternatives to IBM Watson Natural Language Understanding? See what this market IBM Watson Natural Language Understanding users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how IBM Watson Natural Language Understanding compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of Azure Text Analytics
1. Azure Text Analytics

By Microsoft

4.3
(28 Ratings)
We've been generally impressed with the core capabilities of Azure Text Analytics - the platform performs well with large text workloads and has a high degree of accuracy for extraction of sentiment, key phrases, entities and language. The multi-language support is a plus for our global organization and it integrates well with the rest of our Microsoft Azure ecosystem of applications. Domain-specific use cases have proven to be challenging at times, given that the sentiment models have been trained primarily on product/service reviews. Also, the documentation is lacking in areas when we've needed to consult technical details for integration requirements. Read all insights and reviews for Azure Text Analytics

Where IBM Watson Natural Language Understanding Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Qualtrics XM Platform
2. Qualtrics XM Platform

By Qualtrics

4.3
(22 Ratings)
My experience with Qualtrics has been mixed. It's powerful, but at times the interface feels cumbersome, and it takes extra time to find the insights I need as a manager. I'd like to see improvements in simplifying the reporting workflows and making the insights more actionable without needing as much manual digging.Read all insights and reviews for Qualtrics XM Platform

Where IBM Watson Natural Language Understanding Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Lexalytics
3. Lexalytics

By Lexalytics

4
(13 Ratings)
It is easy to use and it captures tone quite well and context to text accuratelyRead all insights and reviews for Lexalytics

Where IBM Watson Natural Language Understanding Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Brand24
4. Brand24

By Brand24

4.4
(10 Ratings)
Brand24 was great at providing up to date information, and the AI analysis tools were extremly helpfulRead all insights and reviews for Brand24

Where IBM Watson Natural Language Understanding Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Talkwalker Consumer Intelligence Platform
5. Talkwalker Consumer Intelligence Platform

By Talkwalker

3.8
(5 Ratings)
Robust social listening and analytics, giving a holistic view of brand reputation and sentiment. Read all insights and reviews for Talkwalker Consumer Intelligence Platform

Where IBM Watson Natural Language Understanding Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Chattermill
6. Chattermill

By Chattermill

4.3
(3 Ratings)
Chattermill has transformed my process by allowing me to consolidate insights I have gleaned from survey responses and customer service queries. Its powerful algorithms and natural language processing have allowed me to move beyond keyword analysis to be able to self-identify the areas that drive certain sentiments.Read all insights and reviews for Chattermill

Where IBM Watson Natural Language Understanding Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Logo of Medallia Experience Cloud
7. Medallia Experience Cloud

By Medallia

5
(2 Ratings)
Medallia is a great tool for getting feedback from your users. It offers very flexible configuration and feedback collection, real-time feedback, and integration with Tableau. However, it is expensive and not easy to implement.Read all insights and reviews for Medallia Experience Cloud

Where IBM Watson Natural Language Understanding Scored Higher

  • Easier to integrate and deploy
Compare with IBM Watson Natural Language Understanding
Logo of OpenText Intelligent Classification (Magellan)
8. OpenText Intelligent Classification (Magellan)

By OpenText

2.6
(2 Ratings)
great tool to track the sentiments on real time basisRead all insights and reviews for OpenText Intelligent Classification (Magellan)

Where IBM Watson Natural Language Understanding Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with IBM Watson Natural Language Understanding
Showing Result 1-8 of 15

Top Alternatives to IBM Watson Natural Language Understanding

  • Azure Text Analytics
  • Qualtrics XM Platform
  • Lexalytics
  • Brand24
  • Talkwalker Consumer Intelligence Platform
  • Chattermill
  • Medallia Experience Cloud
  • OpenText Intelligent Classification (Magellan)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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