Overview
Product Information on Icertis Contract Intelligence (ICI)
Updated 13th October 2025
What is Icertis Contract Intelligence (ICI)?
Icertis Contract Intelligence (ICI) Pricing
Overall experience with Icertis Contract Intelligence (ICI)
VP, Legal and Compliance
1B - 3B USD, MediaFAVORABLE
“A powerful and flexible CLM solution that has transformed our contract processes and visibility”
Associate
500M - 1B USD, Insurance (except health)CRITICAL
“Initial Support Challenges Addressed by Enhanced IROS Support Program Approach”
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Contract Life Cycle Management
About Company
Company Description
Icertis is a company that specialises in contract lifecycle management (CLM) through innovative technology, particularly its AI-powered Icertis Contract Intelligence (ICI) platform. The ICI platform transforms contracts from mere static documents into strategic tools by organizing and linking the important contract data that determines a company's operations. The ICI platform supports millions of contracts across various nations and languages, thus catering to a diverse array of organizations and providing them with enhanced operational efficiency.
Company Details
Company type
Private
Year Founded
2009
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Icertis Contract Intelligence (ICI) Reviews and Ratings
- VP, Legal and Compliance1B-10B USDMediaReview Source
A powerful and flexible CLM solution that has transformed our contract processes and visibility
Our overall experience with Icertis has been excellent and it has been a real game changer for our organisation. We use the platform both as a central contract repository and for full end-to-end lifecycle management, including template-driven creation, structured approval workflows, audit trails, and automated notifications for renewals and expirations. This has significantly improved transparency, governance, and operational control. What has made the biggest difference is the combination of structure and automation: we now have clear, auditable processes, visibility into obligations and renewal risks, and reliable data for reporting. The implementation is complex, but this reflects the nature of enterprise contract lifecycle management rather than a limitation of the tool. In fact, it is a strength that Icertis already provides the depth of functionality and configuration options needed for large organisations. The platform clearly reflects extensive market experience and supports both basic and highly advanced use cases.
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