Icertis Contract Intelligence (ICI)

byIcertis
in
4.7
2025
Market Presence: Contract Life Cycle ManagementAdvanced Contract Analytics

Overview

Product Information on Icertis Contract Intelligence (ICI)

Updated 13th October 2025

What is Icertis Contract Intelligence (ICI)?

Icertis Contract Intelligence is a software designed to manage, analyze, and automate the entire contract lifecycle for organizations. The software provides functionality for contract authoring, negotiation, execution, and renewal, offering configurable workflows and collaboration tools to streamline contract processes. By integrating with enterprise systems and leveraging artificial intelligence and analytics, the software enables users to extract insights and monitor compliance, obligations, and risks associated with contracts. The solution addresses the business problem of inefficient contract management by helping organizations reduce errors, improve visibility, and ensure adherence to policies, thus supporting operational efficiency and governance across procurement, sales, legal, and other business functions.

Overall experience with Icertis Contract Intelligence (ICI)

Sr. Contracts Specialist
250M - 500M USD, Consumer Goods
FAVORABLE

Positive Supplier Collaboration Offset By System Configuration And Implementation Issues

5.0
Aug 27, 2025
The supplier has been great to partner with and will always work to resolve any issues we may have.
Seniior DIRECTOR
10B - 30B USD, Services (non-Government)
CRITICAL

Implementation Requires Significant Planning and Coordination Among Team Members

3.0
Sep 9, 2025
It is hard to implement. You have to really know where you are going before designing...

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

Icertis is a company that specialises in contract lifecycle management (CLM) through innovative technology, particularly its AI-powered Icertis Contract Intelligence (ICI) platform. The ICI platform transforms contracts from mere static documents into strategic tools by organizing and linking the important contract data that determines a company's operations. The ICI platform supports millions of contracts across various nations and languages, thus catering to a diverse array of organizations and providing them with enhanced operational efficiency.

Company Details

Company type
Private
Year Founded
2009
Head office location
Bellevue, United States
Number of employees
1001 - 5000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Icertis Contract Intelligence (ICI)
Reviewer Insights for: Icertis Contract Intelligence (ICI)
Deciding Factors: Icertis Contract Intelligence (ICI) Vs. Market Average
Performance of Icertis Contract Intelligence (ICI) Across Market Features

Icertis Contract Intelligence (ICI) Likes & Dislikes

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Peer Discussions

Icertis Contract Intelligence (ICI) Reviews and Ratings

Showing data for 168 ratings and reviews for Contract Life Cycle Management market. View all 178 ratings and reviews across markets for a complete picture.

4.7

(168 Ratings)

Rating Distribution

5 Star
74%
4 Star
19%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.7

Last 12 Months
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  • Sr. Contracts Specialist
    50M-1B USD
    Consumer Goods
    Review Source

    Positive Supplier Collaboration Offset By System Configuration And Implementation Issues

    5.0
    Aug 27, 2025
    The supplier has been great to partner with and will always work to resolve any issues we may have.
  • Consultant
    10B+ USD
    IT Services
    Review Source

    Innovative AI Platform which Simplifies Contracting and strong integration capabiltities

    5.0
    Jun 17, 2025
    This platform leverages AI to transform traditional contract lifecycle management. It is designed to streamline the entire contract process from creation , negotiation to execution and compliance. This platform aims to improve visibility, and increase operational efficiency It has also delivered significant improvements in contract efficiencies , compliance and risk management. Reduced manual efforts and errors prone to manual intervention
  • CIB Innovation
    <50M USD
    Banking
    Review Source

    Project Progress Enhanced by Standardization and Improved Analytics Capabilities

    5.0
    Sep 10, 2025
    Reps have stepped up in a huge way to ensure that we have the ability to move our project along
  • IT PROGRAM MANAGEMENT SR ADVISOR
    10B+ USD
    Healthcare and Biotech
    Review Source

    Collaboration With Icertis Teams Marked by Strong Communication and Usability

    5.0
    Jul 16, 2025
    In the course of a year we have integrated Icertis AI Discovery and Contract Authoring. Having worked closely with the Icertis team, (Customer Advocacy, Project and Leadership teams) I can say that my overall experience has been a pleasure rarely seen with vendors.
  • Lead Consultant
    <50M USD
    Transportation
    Review Source

    A CLM platform fit for the future

    4.0
    Sep 17, 2025
    Good product, implementation was a steep learning curve but the team are now working well using the product
...
Showing Result 1-5 of 175

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