Overview
Product Information on Jira Service Management
Updated 13th October 2025
What is Jira Service Management?
Jira Service Management Pricing
Overall experience with Jira Service Management
Associate
1B - 3B USD, MediaFAVORABLE
“Efficient Workflow Experience May Suffer From Slow Loading With Complex Customisation”
It has overall worked well for me and my colleagues, agile service and not overly complicated
There are no reviews in this category.
CRITICAL
About Company
Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
Company Details
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
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Key Insights
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Reviewer Insights for: Jira Service Management
Jira Service Management Likes & Dislikes
I like how the product enables smooth and linking processes
Portal widget Chat connection with confluence
Sometimes it takes ages to load, specially if the software if highly customised with specific settings and connected options.
The icon cannot be adjusted or moved on the screen Email Notification over load
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Jira Service Management Reviews and Ratings
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- Associate1B-10B USDMediaReview Source
Efficient Workflow Experience May Suffer From Slow Loading With Complex Customisation
It has overall worked well for me and my colleagues, agile service and not overly complicated - SR. PRODUCT MANAGER<50M USDIT ServicesReview Source
Support made simple and effective
Product support got better. CSAT is improved are highest. The portal and widgets work the best. Agents know what they are doing
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