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Logo of Jira

Jira

byAtlassian
in
4.4
2025
Market Presence: Application Development Life Cycle Management (Transitioning to DevOps Platforms), Enterprise Agile Planning Tools

Overview

Product Information on Jira

Updated 13th October 2025

What is Jira?

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

Jira Pricing

Jira software uses a subscription-based pricing model with tiered rates based on the number of users and deployment options, which include cloud-hosted and self-managed versions. Pricing varies depending on selected plans and the scale of usage, with separately available options for add-ons and enterprise-level features.

Overall experience with Jira

Software Developer
30B + USD, Software
FAVORABLE

“Collaboration Improves and Productivity Rises With Versatile Plugin Support Features”

4.0
Mar 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
TEAM LEAD
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Software that helps for good productive communication and collaboration.”

3.0
Dec 29, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

About Company

Company Description

Updated 8th January 2025

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
http://www.atlassian.com/

Do You Manage Peer Insights at Atlassian?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Jira Reviews and Ratings

4.4

(860 Ratings)

Rating Distribution

5 Star
37%
4 Star
53%
3 Star
9%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?
  • Software Developer
    10B+ USD
    Software
    Review Source

    Collaboration Improves and Productivity Rises With Versatile Plugin Support Features

    4.0
    Mar 30, 2026
    The experience with the Atlassian tools has been really good. It helps our team to have more collaboration and tracking as well. which increases the productivity
  • Software Developer
    10B+ USD
    Software
    Review Source

    Collaboration Improves and Productivity Rises With Versatile Plugin Support Features

    4.0
    Mar 30, 2026
    The experience with the Atlassian tools has been really good. It helps our team to have more collaboration and tracking as well. which increases the productivity
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Reviewer Insights for: Jira
Performance of Jira Across Market Features

Jira Likes & Dislikes

Like

Plugins feature is a boon . As that will help you add the missing requirements or functionality by a wide verse of plugin options

Like

Plugins feature is a boon . As that will help you add the missing requirements or functionality by a wide verse of plugin options

Like

Plugins feature is a boon . As that will help you add the missing requirements or functionality by a wide verse of plugin options

Dislike

Small task make to a time to complete if we pass it from jira .Good system needed to run it smoothly .Customization is available and its easy to customise but it may lead to confusion

Dislike

Small task make to a time to complete if we pass it from jira .Good system needed to run it smoothly .Customization is available and its easy to customise but it may lead to confusion

Dislike

Small task make to a time to complete if we pass it from jira .Good system needed to run it smoothly .Customization is available and its easy to customise but it may lead to confusion