Overview
Product Information on Jira
Updated 13th October 2025
What is Jira?
Jira Pricing
Overall experience with Jira
CUSTOMER SERVICE & SUPPORT ASSOCIATE
1B - 3B USD, Energy and UtilitiesFAVORABLE
“Comprehensive And Organised Resource Aids Training But Suffers Minor Upgrade Issues”
Has been excellent, used it alot and it has all that we need in regards to alot of information regarding our job and best serve clients
TEAM LEAD
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Software that helps for good productive communication and collaboration.”
A good pack for collaborative work ,task assignment and for work review system.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
Company Details
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Jira Alternatives
Peer Discussions
What Your Peers Are Saying About Jira
IT Manager
Is anyone using a central AI to report on project status in realtime highlighting dependencies and bottlenecks. Or are you just connecting project management systems (MS Project, Jira, Primavera) to dashboards with Power BI or Tableau?CIO
See Full DiscussionLeading indicators are super useful because they give you a heads-up about potential problems instead of just telling you what’s already gone wrong. We are using an AI powered tool ( can't be named here, I guess) that gets you insights that help you notice issues before they escalate.
Plus, it really encourages everyone to be transparent about project status so the whole team knows what’s going on from the get-go. This openness motivates everyone to take responsibility and helps build strong teams that tackle problems early on and stay focused on their goals together.
Traditional reporting often comes too late to make necessary changes. By being proactive and embracing transparency with some AI support, teams can adapt and improve on their own. The key is to catch issues early and empower teams to make adjustments as needed.
AI plays a role in all team decisions, like a performance coach, and also helps out at the management level. It identifies risks and suggests improvements for senior executives.
I hope that helps? 🙂
VP of IT
Has anyone looked at both Atlassian Jira Service Management and Salesforce for building workflow type of business capabilities with integrations to back-end systems? What criteria did you use to evaluate both platforms for your business needs?CIO
See Full DiscussionUser requirements, technical debt, business/environment needs, application improvements that helps the process, depemds on the situation.
Jira Reviews and Ratings
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- CUSTOMER SERVICE & SUPPORT ASSOCIATE1B-10B USDEnergy and UtilitiesReview Source
Comprehensive And Organised Resource Aids Training But Suffers Minor Upgrade Issues
Has been excellent, used it alot and it has all that we need in regards to alot of information regarding our job and best serve clients - Software Developer10B+ USDSoftwareReview Source
Collaboration Improves and Productivity Rises With Versatile Plugin Support Features
The experience with the Atlassian tools has been really good. It helps our team to have more collaboration and tracking as well. which increases the productivity - Cyber Security Engineer50M-1B USDServices (non-Government)Review Source
Jira Enhances Interdepartmental Communication in Organizations
I rate Jira 5 out of 5 since it is used across all departments in my organization to boost internal communications. There has never been any challenge that I have ever come across when using this program. - HR MANAGER50M-1B USDManufacturingReview Source
Keeping Teams Connected Effortlessly With Jira
We use Jira to keep our teams connected and this streamlines teamwork. With Jira, sending quick messages, sharing project info, as well as making followups and communicating is easy and all these centralizes work management. - SYSTEMS ADMINISTRATOR50M-1B USDRetailReview Source
Jira: A Powerful Coordination Tool for BI Teams
We use Jira as a tool for our BI Team to coordinate and track projects, documentation, etc. Well designed and simple to use, it has kept us on track and pooled knowledge for the team to gather from.
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Showing Result 1-5 of 825
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