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Product Information on Kibo Composable Commerce Platform
Updated 13th February 2026
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Marketing Associate
500M - 1B USD, RetailFAVORABLE
“Kibo Order Management has been a great addition to our company ”
Kibo order management system has been a great tool to use in the retail environment.
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Company Description
Kibo Commerce is a composable digital commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify the complexity in their businesses and deliver modern customer experiences. Kibo's modular commerce platform supports experiences that span Order Management, eCommerce, and Subscriptions.
Company Details
Company type
Private
Year Founded
2016
Head office location
Austin, United States
Number of employees
201 - 500
Website
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I like how easy it is to use, the UX of the platform and the amount of detail it provides. I'm able to pull reports on orders and share results easily with my team.
My favorite feature is off course the reliability of the platform but also that it is very intuitive to use
Platform logs you out after not using it for a few hours. Not a huge complaint but can be annoying if you were working on something.
I found the reporting tools a bit too poor as I would like to have the possibility to customize better the reports with the needs of every department, or client
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- Marketing Associate50M-1B USDRetailReview Source
Kibo Order Management has been a great addition to our company
Kibo order management system has been a great tool to use in the retail environment. - UX Project Manager50M-1B USDRetailReview Source
Great Order Management tool
We use Kibo mainly because it offers the possibility to offer a functional multichannel solution to our customers. We have tried with another platform before but it did not offer what we were looking for: precision and reliability. With Kibo we have found both of them! The platform offers a clear way to communicate within the shipping locations (in our case the wareused and the stores) and the information is updated very fast. After the initial set up is done, it is very easy to learn to use the platform so we did not have to spent time to do long training sessions to our employees, they were able to start working with it just with a few ours of introduction and training. The dashboard is very clear and the different order status/cases are separated in queues so on a first sight, it is easy to understand where are the urgencies or the orders needing manual intervention. Kibo also offers reporting tools but on my opinion, they should be improved as at the moment they are not very customizable.
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