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Logo of Konnect Insights

Konnect Insights

byKonnect Insights
in
4.4
Market Presence: Social Analytics Applications, Social Monitoring and Analytics (Transitioning to Social Media Management and Listening)

Overview

Product Information on Konnect Insights

Updated 13th October 2025

What is Konnect Insights?

Konnect Insights is a software designed for social media analytics and customer experience management. The software aggregates data from multiple digital channels such as social media platforms, review sites, and news sources to provide organizations with real-time insights into brand mentions, customer feedback, and market trends. It offers features including social listening, sentiment analysis, reporting, and publishing tools, as well as capabilities for managing customer engagement and workflow automation. Konnect Insights aims to help businesses monitor and analyze public perception, streamline their online response strategies, and measure the effectiveness of digital communication efforts.

Konnect Insights Pricing

Konnect Insights software offers a pricing model structured in tiered plans based on the volume of social listening, analytics, reporting, and engagement features required by the user. The software’s cost varies according to the number of social profiles and additional modules such as surveys, CRM, and publishing included in the plan. Pricing details are typically customized based on specific client needs and feature selections.

Overall experience with Konnect Insights

OPERATIONAL MARKETING MANAGER
<50M USD, IT Services
FAVORABLE

“Unearthing Brand Dynamics with Konnect Insights: An Introspective Analysis”

4.0
Sep 27, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Executive Analytics
<50M USD, Media
CRITICAL

“Demystifying the Features of a Potent Social Analytics Product”

3.0
Jul 24, 2024
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 12th December 2023

Konnect Insights is a unified customer experience management platform that helps brands to leverage the 4 Pillars of omni-channel CXM, a concept created by Konnect Insights, by enabling them to listen to the conversations from all channels, learn from these conversations, and engage with their customers in meaningful ways and make them happier. It is as all-in-one suite offering social listening + online reputation management (ORM)/community engagement + social CRM + social analytics + social publishing + BI tools & dashboards + surveys + crisis management. It is comprehensive platform that unifies, marketing, analytics, and customer experience trusted by leading brands from various industries.

Company Details

Updated 12th December 2023
Company type
Private
Year Founded
2012
Head office location
Mumbai, India
Number of employees
51 - 200
Website
https://konnectinsights.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Konnect Insights Reviews and Ratings

4.4

(38 Ratings)

Rating Distribution

5 Star
50%
4 Star
42%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • OPERATIONAL MARKETING MANAGER
    <50M USD
    IT Services
    Review Source

    Unearthing Brand Dynamics with Konnect Insights: An Introspective Analysis

    4.0
    Sep 27, 2024
    Konnect Insights is an area of strength for a listening device that offers important bits of knowledge into our internet-based brand presence. In any case, the restricted revealing usefulness obstructs its capacity to make an interpretation of crude information into significant methodologies.
  • OPERATIONAL MARKETING MANAGER
    <50M USD
    IT Services
    Review Source

    Unearthing Brand Dynamics with Konnect Insights: An Introspective Analysis

    4.0
    Sep 27, 2024
    Konnect Insights is an area of strength for a listening device that offers important bits of knowledge into our internet-based brand presence. In any case, the restricted revealing usefulness obstructs its capacity to make an interpretation of crude information into significant methodologies.
  • Read All 39 Reviews

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Deciding Factors: Konnect Insights Vs. Market Average
Performance of Konnect Insights Across Market Features

Konnect Insights Likes & Dislikes

Like

Konnect Insights pulls in a huge measure of information from different virtual entertainment, permitting me to follow brands it makes reference to, opinion examinations, and contender movements.

Like

Konnect Insights pulls in a huge measure of information from different virtual entertainment, permitting me to follow brands it makes reference to, opinion examinations, and contender movements.

Like

Konnect Insights pulls in a huge measure of information from different virtual entertainment, permitting me to follow brands it makes reference to, opinion examinations, and contender movements.

Dislike

It really has too many UI glitches if there is slow connection it will not work properly and we will have to refresh the page to get of the loading screen, there is also issues with sharing response to consumers as the response shows its failed but when we give it again it shows response given twice

Dislike

It really has too many UI glitches if there is slow connection it will not work properly and we will have to refresh the page to get of the loading screen, there is also issues with sharing response to consumers as the response shows its failed but when we give it again it shows response given twice

Dislike

It really has too many UI glitches if there is slow connection it will not work properly and we will have to refresh the page to get of the loading screen, there is also issues with sharing response to consumers as the response shows its failed but when we give it again it shows response given twice

Reviewer Insights for: Konnect Insights