Name: Leena AI
Rating: 4.4 (35 reviews)

Overview

Product Information on Leena AI

Updated 13th October 2025

What is Leena AI?

Leena AI is a software designed to automate employee experience and HR service delivery for enterprises. The software provides features such as intelligent virtual assistants, case management for HR queries, document management, policy automation, and analytics to streamline HR operations. It enables organizations to respond to employee requests, manage workflows, and access HR-related knowledge through conversational interfaces. Leena AI aims to reduce manual HR tasks, improve consistency in HR service delivery, and enhance employee engagement by providing instant support and information. The software integrates with common enterprise platforms and supports multi-channel communication to address business challenges such as query resolution delays, fragmented HR processes, and lack of centralized information access.

Overall experience with Leena AI

SENIOR RECRUITER

50M - 250M USD, IT Services

FAVORABLE

“24/7 AI Support Accelerates Recruitment Tasks Yet Generic Responses Persist”

4.0

Dec 12, 2025

The overall experience was really good, especially for 24/7 AI support, it speeds up the resolution time and easy integration with Recruitment tools such as ATS.

General Manager - HR Technology

3B - 10B USD, Retail

CRITICAL

“Review after using HR bot for 6 months”

3.0

Dec 20, 2021

The tool is not very flexible and does not have proper road map (at least it is not shared with customers). Customers has to think and get it developed (with additional cost) and platform has not comeup with any new enhancements which are open for all customers.

About Company

Company Description

Leena AI is a corporate-focused technology entity that has built an AI-powered work assistant. The primary aim involves leveraging advanced language models to facilitate improved efficiency in enterprise operations worldwide. The company's proprietary language model, WorkLM, offers predictive text generation that, in turn, encourages enhanced accuracy and swift task completion. The augmenting capability of WorkLM has a pivotal role in boosting productivity in the business landscape. Furthermore, Leena AI's robust integration feature supports the effortless synchronization with various applications commonly utilized within businesses. The company's technological provisions are well-accepted across the globe with multiple sectors leveraging their assistance. Leena AI, established in 2018, extends its support in over hundred languages catering to the needs of millions.

Company Details

Company type

Private

Year Founded

2018

Head office location

New York City, United States

Number of employees

201 - 500

Annual Revenue

50M-250M USD

Website

https://leena.ai/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Leena AI

Performance of Leena AI Across Market Features

Leena AI Likes & Dislikes

The best part is that it helps you save time and speed up the onboarding tasks, which makes recruitment coordination smoother without waiting for manual support.

Single platform for chatbot, helpdesk, engagement bot

1. It saves a lot of time with the automation of employee queries on leave policies, payroll and benefits which also reduces our manual work. 2. This AI contribute more to organizational strategy. 3. It provides visibility on sentiment analysis which helps us to identify the issues and it address the concerns.

If we talk about the dislikes, it gives generic responses, initial set up and customization is a bit time taking process hence some responses can be misleading.

There is no roadmap for the tool. we have to ask for some functionalities which could be very common for all HR teams. But these are build separately and billed to all customers.

1. This AI could not replicate the personal grievances which requires judgement and human empathy. 2. This system needs to be regularly monitored and updated.

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Peer Discussions

Leena AI Reviews and Ratings

Recommended Gartner Insights

Market Guide for Integrated HR Service Management Solutions

50M-1B USD

IT Services

Review Source

24/7 AI Support Accelerates Recruitment Tasks Yet Generic Responses Persist

Human Resources Associate

<50M USD

Leena AI Streamlines HR Queries and Enhances Employee Experience With Analytics

Feb 5, 2026

Leena AI is like a digital HR assistant it handles answering policy based questions also helps in handling leave and also payroll queries, it integrates with HRIS and process onboarding and ticketing. It provides with dashboard and analytics for engagement levels and query trends. It helps us to improve our employee experience with leadership in actionable insights. It fills the gap of support and strategic transformation which reduces the manual workflow for our HR team. Overall a relaible HR support model.

EXECUTIVE QUALITY

Healthcare and Biotech

Employee Experience Enhanced with Leena AI's Innovative Features

Jan 21, 2025

Leena AI significantly improves our experience and optimises work flow with smart AI driven GPT. It supports a seamless experience through employee self services like Employee directory, HR policies, Leave and attendance management and pay slip generation. Its chat bot instantly resolves queries and integrates with other applications organisations like One HR.

Manager, Human Resources

Retail

Understanding the Efficiency: Leena AI's Resolution and Adoption Rates

5.0

Jan 24, 2025

We use Leena AI Case Management, Knowledge Management, HR Transactions and Voice of Employee solution. We are very pleased with the overall experience. Ticket resolution rate is around 90% and bot adoption has also crossed 70% now. Employee usage is a great indicator of success for us.

Assistant Manager - Organisational Management

10B+ USD

Manufacturing

Boosting Enterprise Search Accuracy with Leena AI

We have a great working relaitonship with Leena AI. Our employees use the solution at a rate of 90% . Our average accuracy for enterprise search is 90% which is above solutions I've heard of and seen. We have picked up several solutions like Knowledge Management, Onboarding, Case Management, Transactions and Voice of Employee Solution and continue to build the relationship further.