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  1. Home
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  3. Microsoft Dynamics 365 Business Central
Logo of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

byMicrosoft
in
4.2
Market Presence: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises

Overview

Product Information on Microsoft Dynamics 365 Business Central

Updated 13th October 2025

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central is a business management software designed to help organizations streamline operations, automate processes, and manage financials, sales, service, and supply chain activities. The software integrates various business functions including accounting, project management, inventory, and purchasing into a single unified system, enabling organizations to gain comprehensive insights and improve decision-making. It supports process automation, data analysis, and facilitates compliance with regulatory requirements. The software is suitable for coordinating business resources and simplifying operational workflows, addressing challenges related to visibility, efficiency, and scalability in an organization’s day-to-day management.

Microsoft Dynamics 365 Business Central Pricing

Microsoft Dynamics 365 Business Central software uses a subscription based pricing model, offering monthly or annual payments per user. The software provides different licensing tiers based on functionality levels such as Essentials and Premium and also offers additional modules or add ons that can be purchased separately. Prices may vary depending on the number of users and selected features.

Overall experience with Microsoft Dynamics 365 Business Central

CHIEF FINANCIAL OFFICER
<50M USD, Consumer Goods
FAVORABLE

“Navigating the Features of User-Friendly, Adaptable Cloud-Based Software”

5.0
Apr 14, 2025
User-friendly and highly adaptable software that meets our requirements.
IT ASSOCIATE
50M - 250M USD, Retail
CRITICAL

“Exploring the Learning Curves of Business Central”

3.0
Jun 4, 2024
Overall, Business Central was ok, we ran into many complications, but it is a very huge learning curve, for all departments including IT.

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Dynamics 365 Business Central
Deciding Factors: Microsoft Dynamics 365 Business Central Vs. Market Average
Performance of Microsoft Dynamics 365 Business Central Across Market Features

Microsoft Dynamics 365 Business Central Likes & Dislikes

Like

- Cloud-based (old ERP was on-prem) - The user interface is friendly and simple to understand - Scalability across business groups. The roll-out of the new subsidiary took less than a week.

Like

It is a SAAS.

Like

Consolidation, digging in/accessing data from any table

Dislike

- It is expensive per user. - Specific data fields (vendor data for example) are not searchable across the software. - Lacks strong manufacturing capabilities

Dislike

Large learning curve, uncustomizable, database locking issues.

Dislike

Copying and uploading a transaction, reports, project accounting

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Peer Discussions

Microsoft Dynamics 365 Business Central Reviews and Ratings

Showing data for 127 ratings and reviews for Cloud ERP for Product-Centric Enterprises market. View all 296 ratings and reviews across markets for a complete picture.

4.2

(127 Ratings)

Rating Distribution

5 Star
32%
4 Star
50%
3 Star
17%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.0

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CHIEF FINANCIAL OFFICER
    <50M USD
    Consumer Goods
    Review Source

    Navigating the Features of User-Friendly, Adaptable Cloud-Based Software

    5.0
    Apr 14, 2025
    User-friendly and highly adaptable software that meets our requirements.
  • Accounting consultant
    <50M USD
    IT Services
    Review Source

    Exploring the limitations of basic accounting functionality

    4.0
    Jan 5, 2025
    Some of the basic, simple accounting functionality is missing, such as copying a journal or assigning a transaction to a vendor. Out-of-the-box reports are also too basic and not flexible. Project accounting does not give much insight into revenue and costs, outside of the billing function.
  • DIRECTOR OF IT
    <50M USD
    Manufacturing
    Review Source

    Emerging as a Robust ERP System: Insights into Business Central

    4.0
    Sep 26, 2024
    We are able to customize Business Central to work exactly how we need it, whether with back-end modifications or plugins. It has given us the ability to track our inventory, merchandise and finances in one spot. It is an excellent ERP system and has served us well so far
  • IT ASSOCIATE
    50M-1B USD
    Retail
    Review Source

    Exploring the Learning Curves of Business Central

    3.0
    Jun 3, 2024
    Overall, Business Central was ok, we ran into many complications, but it is a very huge learning curve, for all departments including IT.
  • MULTINATIONAL ACCOUNT MANAGER
    1B-10B USD
    Insurance (except health)
    Review Source

    Microsoft Dynamics 365 business central has out me into a new improved working future!!!

    5.0
    Oct 30, 2023
    I was instrumental in assisting with the Mint proposal for Dynamics 365 a power App Quote tracking solution. Its purpose was to replace current solution for tracking, onboarding and renewals for Quotes and pricing across Africa. A rapid implementation of about 2 weeks. The Implementation of Dynamics 365 provided a robust cloud business solution that includes a secure store of all relevant data. This solution provided not only the storing and capture of data but also the Business processes relating to the data. Activities relating to quotations, onboardings and renewals which included e-mail, notes, phone calls and tasks
...
Showing Result 1-5 of 132

Recommended Gartner Research

  • Critical Capabilities for Cloud ERP for Product-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Product-Centric Enterprises

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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