Name: Microsoft Intune
Rating: 4.2 (1054 reviews)

Overview

Review Summary

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See a synthesized overview of the key takeaways from verified reviews of Microsoft Intune.

Product Information on Microsoft Intune

Updated 14th October 2025

What is Microsoft Intune?

Microsoft Intune is a software designed for managing devices and applications within an organization. It provides cloud-based tools that allow administrators to configure policies, control access to company resources, and ensure compliance with corporate requirements across mobile phones, tablets, and computers. The software supports deployment, update management, and secure distribution of applications while offering monitoring capabilities for security and usage. By offering features for data protection and device configuration, Microsoft Intune assists organizations in maintaining security standards and productivity for users who access business resources remotely or in office environments.

Overall experience with Microsoft Intune

Cyber Security Analyst

<50M USD, Energy and Utilities

FAVORABLE

“Microsoft Intune Simplifies Device Management”

5.0

Jan 30, 2026

Overall I have a positive experience with Microsoft Intune, it is a centralized platform to manage devices all over the organization. You can enforce policies, deploy multiple applications, and monitor security compliance across endpoints and systems. Microsoft Intune can be integrated with Defender and Entra ID to strengthen security posture of the organization. Intune solution manages all the endpoints and security operations.

It Associate

50M - 250M USD, Consumer Goods

CRITICAL

“Intune Eases Device Management But Transition From AD Presents Challenges And Costs”

3.0

Mar 6, 2026

Intune has the capabilities to be an incredibly powerful platform for managing vast fleets of devices, if you're willing to pony up for the many tiers of licensing and deal with some of its quirks.

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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User Sentiment About Microsoft Intune

Reviewer Insights for: Microsoft Intune

Deciding Factors: Microsoft Intune Vs. Market Average

Performance of Microsoft Intune Across Market Features

Microsoft Intune Likes & Dislikes

I like the product the most because of Microsoft Intune's ability to centrally manage the devices and securing them. Intune has the ability to secure all devices through a cloud-based platform, and since Defender is integrated with Intune we have visibility in real time of security compliance. Intune also provides a device management solution for multiple operating systems like iOS, Linux and Windows. Intune is scalable for hybrid and remote work environments.

For modern fleets that include distributed and remote users, MDM platforms such as Intune are all but necessary. It used to be that when you needed to control remote and traveling users, an always-on VPN back to the office was a must, and God help you if that stopped connecting, an OS update failed, or your remote desktop tool of choice wouldn't connect in. With Intune, especially for Windows devices, it really is so much easier to just take care of these problems remotely, at least so long as you're doing it the Microsoft approved way. Intune Autopilot enrolled devices are a breeze, you can ship a brand new, never touched device to a user - and as soon as they connect it to the internet, it'll force enrollment, apply your configuration, and start installing required software. When it works it feels like magic. Maintaining remote devices is also made easier, being able to push a new VPN client and ensuring software stays up to date with a dashboard to tell you what devices are or are not having issues just makes life easier. And having a single interface to manage not just company PCs, but company phones, BYOD, and work profiles for employee-owned devices has been fantastic. You can create a policy and with just a few clicks it can be applied to entirely different device types and groups.

I like the seamless integration with other services of Microsoft (e.g. Defender and M365).

Intune has to improvise its complexity in troubleshooting methods, also there will be policy conflicts for resolution. When there is a failure in policy application it is hard to understand the reason. Few configurations will have to be navigated from multiple portals impacting the efficiency of the operations.

Transitioning from an AD managed environment, there are a number of incongruencies to work through to have the same policies and capabilities, a number of which now require paid licensing for features taken for granted in a purely AD environment. Many features, such as the ability to push scripts, have multiple ways to go about implementing them, usually with one or two included in the base package. If you're clever about it, there are usually ways to work around these limitations, but in a cost-challenged environment, Intune may not be the best option. The actual web interface is often slow, the placement of settings and views changes or has multiple ways to get to them, and it often just feels clunky to use. Pushing settings or apps to devices can also be inconsistent, with it sometimes taking hours or failing with little details to go off of for troubleshooting.

There are settings that you might configure in different places - so, you can configure these settings in an inconsistent way. Also, there are some settings where you have to deal with YAML/XML, but on the other hand, there seems to be no consistent configuration-as-code way to configure Intune. I wish Microsoft would implement a clear and supported way of using YAML or JSON to configure each and every aspect of Intune in a Git repo, so that I can search in my configuration code for settings and have a clear history of changes.

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50M-1B USD

Consumer Goods

Review Source

Intune Eases Device Management But Transition From AD Presents Challenges And Costs

IT Associate

1B-10B USD

Banking

Troubleshooting Challenges and Duplicate Records Impact Intune Administration Experience

May 6, 2026

I enjoy the user experience but when things break it is difficult to troubleshoot them within the UI. Reporting is not always synced with the device and there are a few things that require regular maintenance that could be built-in. Additionally, the support team is not very good for Intune.

<50M USD

Energy and Utilities

Microsoft Intune Simplifies Device Management

VP, IT

IT Services

Great system, but with room for improvement

4.0

Jan 7, 2026

The software products do what they are supposed to do. We are using many services of Microsoft that are highly integrated. We use Intune to manage all of our devices (Windows, iOS, Android and MacOS) in a cloud-only environment.

Services (non-Government)

Intune Centralizes Multi-OS Device Management With Robust Customization Capabilities

May 5, 2026

The Endpoint management suite is top class and outclasses any other options on the market due to the history and knowledge that Microsoft has.