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  3. Microsoft Skype for Business Online (Legacy)
Logo of Microsoft Skype for Business Online (Legacy)

Microsoft Skype for Business Online (Legacy)

byMicrosoft
in
4.3
2025
Market Presence: Unified Communications as a Service, Meeting Solutions

Overview

Product Information on Microsoft Skype for Business Online (Legacy)

Updated 13th October 2025

What is Microsoft Skype for Business Online (Legacy)?

Microsoft Skype for Business Online (Legacy) is a communication software that facilitates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software integrates with other Microsoft Office applications to enable seamless collaboration among teams, allowing users to schedule meetings, share screens, and exchange files within a secure environment. Skype for Business Online streamlines communication workflows, supports presence information, and provides enterprise-grade management and security controls. This software addresses the need for remote and distributed workforce connectivity by offering tools for real-time interaction, reducing reliance on email, and enhancing productivity in business environments.

Microsoft Skype for Business Online (Legacy) Pricing

Microsoft Skype for Business Online (Legacy) software used a subscription-based pricing model, which was typically structured per user per month. Pricing varied depending on the chosen plan, with different tiers offering varying levels of functionality and integration with other Microsoft services.

Overall experience with Microsoft Skype for Business Online (Legacy)

IT Infrastructure Coordinator
3B - 10B USD, Retail
FAVORABLE

“Great product for making calls, talking to customers and suppliers”

5.0
Jun 9, 2021
We decided ti use Skype at the time, as it was the most used program in large companies and among our customers to contact us, we were very happy, the program served the purpose we needed very well
Executive Creative Director
250M - 500M USD, Media
CRITICAL

“Excellent service”

3.0
Mar 29, 2021
Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Meeting Solutions

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Skype for Business Online (Legacy)
Performance of Microsoft Skype for Business Online (Legacy) Across Market Features

Microsoft Skype for Business Online (Legacy) Likes & Dislikes

Like

Ease of use, mobility, multiple platforms

Like

Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.

Like

you can see detailed contact info well integrated with other Microsoft services.

Dislike

Prtogram a little heavy, sometimes it crashes, sometimes the call has poor quality

Dislike

It allows me to take business meetings and talk with my family without problems. Skype continues to improve its service every day.

Dislike

everything works just fine.

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Peer Discussions

Microsoft Skype for Business Online (Legacy) Reviews and Ratings

Showing data for 687 ratings and reviews for Unified Communications as a Service market. View all 1071 ratings and reviews across markets for a complete picture.

4.3

(687 Ratings)

Rating Distribution

5 Star
45%
4 Star
44%
3 Star
9%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Infrastructure Coordinator
    1B-10B USD
    Retail
    Review Source

    Great product for making calls, talking to customers and suppliers

    5.0
    Jun 8, 2021
    We decided ti use Skype at the time, as it was the most used program in large companies and among our customers to contact us, we were very happy, the program served the purpose we needed very well
  • Marketing
    50M-1B USD
    Retail
    Review Source

    review of skype for business.

    5.0
    Jun 13, 2021
    Very easy to integrate and set up, user friendly interface. easy to navigate and everything is well integrated with other platforms.
  • Sr.Engg
    50M-1B USD
    IT Services
    Review Source

    Skype : Collab and work

    4.0
    Apr 23, 2021
    Our team mainly used it for VoIP calls for onsite meetings. It really helped us in collaboration across different geographies. Also you can reach anyone via the chat messaging feature as well
  • Executive Creative Director
    50M-1B USD
    Media
    Review Source

    Excellent service

    3.0
    Mar 29, 2021
    Skype brings many benefits when it comes to communicating since it allows us to hold work meetings, business or family meetings allowing us to converse from anywhere in the world at any time either in a group, individual way or it can also be implemented in personal life, it benefits us Much because it allows us to connect without any problem, as I have said before, it makes communication much easier whether you are away from your workplace or in another city.
  • Creative Director
    50M-1B USD
    Media
    Review Source

    Skype tool of very good quality, very clear in calls and videoconferencing in HD

    3.0
    Mar 19, 2021
    Skype has always been an effective solution to keep us connected, during the pandemic it was a great solution and we were able to continue with the work since it kept us connected with the work teams, we resumed daily meetings now from our homes through virtual meetings, The ability to share files is undoubtedly of great help allowing us to exchange all kinds of files for our digital creations. Regarding the quality of the video calls and audio, they are of high quality, it is easy to use and we can run it from any device or operating system.
...
Showing Result 1-5 of 683

Recommended Gartner Research

  • Critical Capabilities for Unified Communications as a Service
  • Magic Quadrant for Unified Communications as a Service

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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