Overview
Product Information on Netcore Customer Engagement
What is Netcore Customer Engagement?
Netcore Customer Engagement Pricing
Overall experience with Netcore Customer Engagement
“AI-Powered Netcore Platform Eliminates Silos and Enhances Team Collaboration”
“Good CE platform lacking Userfriendly UI”
About Company
Company Description
Netcore Cloud is a globally operated Software as a Service (SaaS) entity providing a comprehensive suite of Marketing Technology (MarTech) solutions. The primary objectives include assisting product and growth marketing professionals in developing and providing artificial intelligence (AI)-enhanced customer experiences at every phase of a client's journey. With a robust portfolio spanning two and a half decades, Netcore Cloud supports numerous clients across diverse geographical locales. The operations encompass extensive monthly email and push notification delivery along with annual management of a large volume of user events. The solutions offered by Netcore Cloud are essential tools for businesses aiming to enhance their customer acquisition, engagement, and retention efforts.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Netcore Customer Engagement
Reviewer Insights for: Netcore Customer Engagement
Deciding Factors: Netcore Customer Engagement Vs. Market Average
Performance of Netcore Customer Engagement Across Market Features
Netcore Customer Engagement Likes & Dislikes
I like that their platform goes beyond email, it supports our organization across email, SMS and integrates seamlessly with our search, merch, recs and PIM solutions. It's a full suite that works together cohesively, eliminating silos on our side and providing a better customer experience. I am also impressed with their warm-up process, you are able to email the whole list on day one with no deliverability issues.
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There's not much to dislike, but as with any robust platform, set up and training can take time. However, once implemented, its easy to use.
Read Full ReviewUnable to Reach Users Based on Location UI is not friendly Need to include many sub-features such as WhatsApp threads which would make the platform more friendly
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Peer Discussions
Netcore Customer Engagement Reviews and Ratings
- VP, Marketing50M-1B USDRetailReview Source
AI-Powered Netcore Platform Eliminates Silos and Enhances Team Collaboration
My experience has been very positive working with Netcore and their team. The platform is enterprise level, is utilizing AI in advanced ways and their team is an extension of our own, helping both on strategy and day to day execution. - Product Manager50M-1B USDBankingReview Source
Users Highlight Simplicity and Frequent Feature Updates in Positive Assessment
It is good, easy to use and I like that there are often new features available to help optimise performance. - MARKETING ANALYST<50M USDServices (non-Government)Review Source
Onboarding and Campaign Execution Noted for Smooth and Efficient Process
The onboarding process and campaign execution was smooth. - ASVP, Customer Service and Support50M-1B USDBankingReview Source
Netcore Cloud's Interface: A Blend of Simplicity and Advanced Targeting
Our experience with Netcore Cloud has been very positive. The platform is stable and intuitive, with prompt customer support. The journey was smooth and productive, thanks to this tool and their top-notch assistance. - DEPUTY VP - APP SUPPORT- IT SERVICE DELI50M-1B USDBankingReview Source
Netcore - Email Smtp services: Excellent collaboration
Netcore is a wonderful partner which provides a good combination of on premise and on cloud services. also other solutions and services provided by partners were very helpful like e-Interact etc. support staff is helpful. many thanks for extending wonderful services.