Overview
Product Information on Netcore Customer Engagement
What is Netcore Customer Engagement?
Netcore Customer Engagement Pricing
Overall experience with Netcore Customer Engagement
“AI-Powered Netcore Platform Eliminates Silos and Enhances Team Collaboration”
“Good CE platform lacking Userfriendly UI”
About Company
Company Description
Netcore Cloud is a globally operated Software as a Service (SaaS) entity providing a comprehensive suite of Marketing Technology (MarTech) solutions. The primary objectives include assisting product and growth marketing professionals in developing and providing artificial intelligence (AI)-enhanced customer experiences at every phase of a client's journey. With a robust portfolio spanning two and a half decades, Netcore Cloud supports numerous clients across diverse geographical locales. The operations encompass extensive monthly email and push notification delivery along with annual management of a large volume of user events. The solutions offered by Netcore Cloud are essential tools for businesses aiming to enhance their customer acquisition, engagement, and retention efforts.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Netcore Customer Engagement
Reviewer Insights for: Netcore Customer Engagement
Deciding Factors: Netcore Customer Engagement Vs. Market Average
Performance of Netcore Customer Engagement Across Market Features
Netcore Customer Engagement Likes & Dislikes
I like that their platform goes beyond email, it supports our organization across email, SMS and integrates seamlessly with our search, merch, recs and PIM solutions. It's a full suite that works together cohesively, eliminating silos on our side and providing a better customer experience. I am also impressed with their warm-up process, you are able to email the whole list on day one with no deliverability issues.
Read Full ReviewJourney building and segmentation features have helped a lot and made our users engaged in a finer way. A detailed and easy to interpret reporting dashboard simplifies performance tracking. The platform's UI is user friendly even for newcomers as well. We appreciate how Netcore enables advanced targeting while maintaining a smooth and simple experience.
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There's not much to dislike, but as with any robust platform, set up and training can take time. However, once implemented, its easy to use.
Read Full ReviewUnable to Reach Users Based on Location UI is not friendly Need to include many sub-features such as WhatsApp threads which would make the platform more friendly
Read Full ReviewUI enhancements are slow but well designed. a little more quick updates we desire, occasional lag in new features which need faster rollouts
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Peer Discussions
Netcore Customer Engagement Reviews and Ratings
- VP, Marketing50M-1B USDRetailReview Source
AI-Powered Netcore Platform Eliminates Silos and Enhances Team Collaboration
My experience has been very positive working with Netcore and their team. The platform is enterprise level, is utilizing AI in advanced ways and their team is an extension of our own, helping both on strategy and day to day execution. - ASVP, Customer Service and Support50M-1B USDBankingReview Source
Netcore Cloud's Interface: A Blend of Simplicity and Advanced Targeting
Our experience with Netcore Cloud has been very positive. The platform is stable and intuitive, with prompt customer support. The journey was smooth and productive, thanks to this tool and their top-notch assistance. - DEPUTY VP - APP SUPPORT- IT SERVICE DELI50M-1B USDBankingReview Source
Netcore - Email Smtp services: Excellent collaboration
Netcore is a wonderful partner which provides a good combination of on premise and on cloud services. also other solutions and services provided by partners were very helpful like e-Interact etc. support staff is helpful. many thanks for extending wonderful services. - Customer Billing Process1B-10B USDBankingReview Source
Netcore Services: User-friendly Platform with Top-Tier Support
Our experience has been good and we love Netcore services. The platform and UI is user friendly and whenever we need any support from them, they will help us and are always available. The platforms scalability ensures that we can manage high volume campaigns without compromising on delivery and speed. They always provide proactive alerts and are ready to give instant solutions. They have also aligned a dedicated customer retention agent for us, who is our go to person in case of help & support being required. - Marketing Manager50M-1B USDBankingReview Source
A Look at Netcore's AI Innovations for Content Creation and Channel Propensity
I have a positive experience with Netcore. The team is working on user experience and user feedback to provide appropriate solution. the platform enables to enhance be the best Marktech tool for Broadcast and Automation with omi-channel approach. A few improvements are required that are minor. I have a stratifying experience Currently with the trend for AI , they have created they own AI Raman for content creation for channels, Channel Propensity modeling to select channel on most probability where user is having a high chance to acquire