Overview
Product Information on Netcore Customer Engagement
Updated 13th October 2025
What is Netcore Customer Engagement?
Netcore Customer Engagement Pricing
Overall experience with Netcore Customer Engagement
Communications Manager
250M - 500M USD, Insurance (except health)FAVORABLE
“Technical support improves while more DIY solutions are still awaited”
The overall experience was good. Frim the inception, the technical support and capabilities were great. Now the cherry on the top is the service support which has improved a lot.
COMMUNICATIONS SR. MANAGER
<50M USD, Finance (non-banking)CRITICAL
“Easy Interface Offered but Slow Resolution Times Remain a Concern”
The Netcore Customer Engagement platform is good and has easy interface. However, the service time is too slow for anything to be resolved.
About Company
Company Description
Netcore Cloud is a globally operated Software as a Service (SaaS) entity providing a comprehensive suite of Marketing Technology (MarTech) solutions. The primary objectives include assisting product and growth marketing professionals in developing and providing artificial intelligence (AI)-enhanced customer experiences at every phase of a client's journey. With a robust portfolio spanning two and a half decades, Netcore Cloud supports numerous clients across diverse geographical locales. The operations encompass extensive monthly email and push notification delivery along with annual management of a large volume of user events. The solutions offered by Netcore Cloud are essential tools for businesses aiming to enhance their customer acquisition, engagement, and retention efforts.
Company Details
Company type
Private
Year Founded
2013
Head office location
United States
Number of employees
1001 - 5000
Website
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- Communications Manager50M-1B USDInsurance (except health)Review Source
Technical support improves while more DIY solutions are still awaited
The overall experience was good. Frim the inception, the technical support and capabilities were great. Now the cherry on the top is the service support which has improved a lot. - Manager, Product Marketing<50M USDBankingReview Source
Unified Editor for New Templates Challenges Workflow Compared to Previous Tools
The product we are using is an email blast marketing platform. And for the features are very complete. It supports WYSIWYG and makes the whole process easy, both for uploading data and downloading reports. The product easy to used. - Manager, Product Marketing1B-10B USDBankingReview Source
Email marketing platform Delivers Seamless Experience and Effective Send Time Optimization Features
My experience in sending emails with the platform has been remarkable and has generated improved open rates. There has also been strong deliverability expertise and advisory support - Marketing Associate50M-1B USDFinance (non-banking)Review Source
Netcore Team Provides Consistent Support and Solutions to Improve Marketing Processes.
Over the past year the, the team has been proactive in helping our Marketing by informing us on how Netcore can improve our process, Having sessions with our team showing us where the team can better use Netcore to engage and convert customers. They have consistently been responsive, proactive and solution oriented whenever any issues arose. Their support has made a huge difference and we hope this continues. - Marketing Associate50M-1B USDBankingReview Source
Powerful automation platform with strong support and continuous innovation
My overall experience with netcore is very positive and the platform is reliable , easy to use and offer strong customisation and automation.
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