Overview
Product Information on NetCracker
Updated 13th October 2025
What is NetCracker?
NetCracker Pricing
Overall experience with NetCracker
SENIOR MANAGER
3B - 10B USD, IT ServicesFAVORABLE
“Comprehensive suite of BSS OSS products”
Comprehensive OSS BSS suite of products which can cater to most of the requirements of any tier 1/2 telecommunications provider. The user interface is intuitive and the product is highly configurable
Head Of Data Enablement
250M - 500M USD, TelecommunicationCRITICAL
“Great functionality, difficult to implement ”
no data model provided, will only respond to questions on a case by case basis instead of providing full support for SI with access to a model
About Company
Company Description
The company, a subsidiary of NEC Corporation, specializes in software solutions and professional services. Its main focus is to facilitate large-scale digital transformations. They are committed to harnessing the potential of cloud, virtualization and the evolving mobile ecosystem to solve critical issues in the service provider sector worldwide.
Company Details
Company type
Private
Year Founded
1993
Head office location
Waltham, United States
Number of employees
10001+
Website
Do You Manage Peer Insights at NEC (Netcracker)?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: NetCracker
Performance of NetCracker Across Market Features
NetCracker Likes & Dislikes
1. Ability to configure and cater to most of the functionalities of OSS and BSS 2. Good User Interface which is highly intuitive 3. Comprehensive product suite 4. Impressive list of out of the box functionalities
it brings all our customer data together in a single system rather than multiple current systems
Ease of Use, Scalability and Performance.
Support is expensive. The delivery cycle is not always time bound
lack of data model and support to have a smooth integration
Support could have better. Sometimes lucrative response from the team.
Top NetCracker Alternatives
Peer Discussions
NetCracker Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- SENIOR MANAGER1B-10B USDIT ServicesReview Source
Comprehensive suite of BSS OSS products
Comprehensive OSS BSS suite of products which can cater to most of the requirements of any tier 1/2 telecommunications provider. The user interface is intuitive and the product is highly configurable - MANAGER, IT SECURITY AND RISK MANAGEMENT50M-1B USDHealthcare and BiotechReview Source
Manage Telecom and Network system with ease
Brings all our customer data at one place to review and help us to plan further accordingly. Offers wide range of tools and features to manage our Network management and Customer Experience. - Head Of Data Enablement50M-1B USDTelecommunicationReview Source
Great functionality, difficult to implement
no data model provided, will only respond to questions on a case by case basis instead of providing full support for SI with access to a model - Senior Technology Specialist10B+ USDTelecommunicationReview Source
Strong product and good operational production support
Solid technical support operationally. Responds quickly to critical issues. Can sometimes be unfocused but responds well to direction. Sometimes expensive for what seem like simple changes. Product is powerful and modular but complex. - Applications1B-10B USDTelecommunicationReview Source
Activation Manager Upgrade
Technical requisites very aligned to our company needs, the results after migrating our activation system outperformed the previous version, enabled simplification and reduced costs of infrastructure services - maintenance & support.
Showing Result 1-5 of 13