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  3. Newgen iBPS Low Code Process Automation Platform
Logo of Newgen iBPS Low Code Process Automation Platform

Newgen iBPS Low Code Process Automation Platform

byNewgen
in
4.0
Market Presence: Business Process Automation Tools, BPM-Platform-Based Case Management Frameworks

Overview

Product Information on Newgen iBPS Low Code Process Automation Platform

Updated 16th January 2026

What is Newgen iBPS Low Code Process Automation Platform?

NewgenONE Intelligent Process Automation, built on an AI-first low-code platform, enables enterprises to model, automate, and orchestrate complex, content-centric business processes at scale. The platform unifies workflow automation, content services, business rules management, case management, robotic process automation (RPA), omnichannel communication, and Artificial Intelligence (AI) within a unified, configurable platform architecture to support end-to-end process execution. It provides AI-assisted contextual decision support for dynamic case handling and integrates process analytics, real-time monitoring, and reporting to support operational control and continuous optimization. Designed for enterprise-grade deployments, the platform supports thousands of concurrent processes and enables touchless, self-service experiences across customers, employees, and partners.

Newgen iBPS Low Code Process Automation Platform Pricing

The pricing model for the Newgen iBPS Low Code Process Automation Platform software is typically structured on a subscription basis, which may vary according to factors such as the number of users, deployment type, and required features or modules. The software may offer custom pricing depending on organizational needs and scale.

Overall experience with Newgen iBPS Low Code Process Automation Platform

FOUNDER
<50M USD, Healthcare and Biotech
FAVORABLE

“Newgen Offers Advanced Automation Features but Faces UI and Support Challenges at times”

4.0
Aug 25, 2025
Newgen provides a robust , scalable and future ready low-code process automation solution
Electrical Engineer
500M - 1B USD, Manufacturing
CRITICAL

“Highly scalable, seamless integration and easy to adjust process execution priorities”

3.0
May 23, 2019
It is a highly scalable platform independent BPM solution. Has been useful to streamline business processes in the company. Has seamless integration abilities which makes it capable of being introduced into any existing IT architecture.

About Company

Company Description

Updated 30th January 2026

Newgen is a company that specializes in providing a unified platform for digital transformation. This includes capabilities in process automation, content services and communication management. Its low code application platform is relied on globally, allowing businesses to develop and deploy complex, content-driven applications on the cloud. Newgen serves several uses cases across industries and is equipped to handle everything from onboarding to service requests and lending to underwriting, all in a fast and agile manner.

Company Details

Updated 30th January 2026
Company type
Public
Year Founded
1992
Head office location
New Delhi, India
Number of employees
1001 - 5000
Website
http://www.newgensoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Newgen iBPS Low Code Process Automation Platform
Performance of Newgen iBPS Low Code Process Automation Platform Across Market Features

Newgen iBPS Low Code Process Automation Platform Likes & Dislikes

Like

Newgen automates complex and content driven processes, it provides rapid deployment and adaptability, and provides native RPA and integration

Like

High level of scalability, seamless integration capabilities and easy of use

Like

The cross industry and cross functional use cases and team experience. Very valuable insights and demonstration of expertise. Strong solution capabilities

Dislike

Some of the main weaknesses are : 1) unintuitive UI, 2) set-up and customization time 3) somewhat slow support and responsiveness at times

Dislike

Features and functionality as well as customer support can be improved!

Dislike

Client has to be clear on the proposed approach for support beyond implementation.

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Peer Discussions

Newgen iBPS Low Code Process Automation Platform Reviews and Ratings

4.0

(34 Ratings)

Rating Distribution

5 Star
35%
4 Star
50%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • FOUNDER
    <50M USD
    Healthcare and Biotech
    Review Source

    Newgen Offers Advanced Automation Features but Faces UI and Support Challenges at times

    4.0
    Aug 25, 2025
    Newgen provides a robust , scalable and future ready low-code process automation solution
  • Partner
    <50M USD
    Banking
    Review Source

    Overall strong capabilities with proven use cases across industries

    4.0
    Jun 8, 2021
    Strong technical team. Diversity of competencies demonstrated during the sale and delivery process. Caution may be strength of support team in non-primary markets where delivery or support depends on local partners.
  • Unit Manager
    <50M USD
    Miscellaneous
    Review Source

    User freindly and accessable data management

    5.0
    Jan 7, 2020
    This product basically helps in maintaining files, and the proper history of the existing base of the client. which helps in maintaining the exact data base of the accounts of clients who are there in the system. This product helps in knowing where exactly the file is lying or in which bucket. I am using this product from last 3 years and I find it very suitable and hassle-free. It maintain a smooth flow during the work process and is user friendly.
  • Electrical Engineer
    50M-1B USD
    Manufacturing
    Review Source

    Highly scalable, seamless integration and easy to adjust process execution priorities

    3.0
    May 22, 2019
    It is a highly scalable platform independent BPM solution. Has been useful to streamline business processes in the company. Has seamless integration abilities which makes it capable of being introduced into any existing IT architecture.
  • Manager
    50M-1B USD
    Travel and Hospitality
    Review Source

    Implementation of automated Business forms clearnance with reduced TAT

    4.0
    Apr 21, 2019
    Has been an enriching experience with the company. Have been able to automate the manual business forms clearance process with ease. The TAT for our activity has been reduced by a couple of days due to the company's enriching reports available with the product.
Showing Result 1-5 of 33

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