Overview
Product Information on Nextiva Unified Customer Experience Management Platform
Updated 19th August 2024
What is Nextiva Unified Customer Experience Management Platform?
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Overall experience with Nextiva Unified Customer Experience Management Platform
IT Manager
<50M USD, MiscellaneousFAVORABLE
“Easy Administration and Great Support Team”
Manager of IT Services
<50M USD, Services (non-Government)CRITICAL
“Terrible customer service. Pretty good phone service.”
About Company
Company Description
Nextiva is a company specializing in business communication solution. It offers an integrated platform where all business discussions can be conducted, which in turn, facilitates improved customer experiences. Their main business problem solved is the disjointed nature of business communications. The majority of their operations are in North America, and their financial support is received from Goldman Sachs. The company's value at the recent financial evaluation was calculated to be $2.7B.
Company Details
Company type
Private
Year Founded
2008
Head office location
Scottsdale, United States
Number of employees
1001 - 5000
Website
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Nextiva Unified Customer Experience Management Platform Reviews and Ratings
- IT Manager<50M USDMiscellaneousReview Source
Easy Administration and Great Support Team
The Nextiva team is always quick to help when something isn't working as intended or I need help changing policies. They are true to their SLA and any downtime we have experienced in the last 4 years has been clearly communicated before hand.
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