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Logo of Paycom

Paycom

byPaycom
in
4.0
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Overview

Product Information on Paycom

What is Paycom?

From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems.

Paycom Pricing

Paycom Product Images

IWant
IWant

Overall experience with Paycom

Human Resources Generalist
250M - 500M USD, Retail
FAVORABLE

“Paycom Support Is Outstanding”

4.0
May 14, 2025
The team that has been assigned to us has been amazing. Great Job!
Manager, Human Resources
50M - 250M USD, Travel and Hospitality
CRITICAL

“Robust Features and Customization Offset by Usability and Integration Challenges”

3.0
Apr 29, 2026
The system is robust but can be clunky. Customer service is hit or miss if they can help solve your issue. They do improve the system and have good communication on the different functions of the system.

About Company

Company Description

Updated 18th December 2024

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom serves businesses of all sizes in the U.S. and internationally.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1998
Head office location
Oklahoma City, United States
Number of employees
5001 - 10000
Website
http://www.paycom.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Paycom Reviews and Ratings

Showing data for 179 ratings and reviews for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises) market. View all 248 ratings and reviews across markets for a complete picture.

4.0

(179 Ratings)

Rating Distribution

5 Star
63%
4 Star
25%
3 Star
7%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Human Resources
    50M-1B USD
    Travel and Hospitality
    Review Source

    Robust Features and Customization Offset by Usability and Integration Challenges

    3.0
    Apr 29, 2026
    The system is robust but can be clunky. Customer service is hit or miss if they can help solve your issue. They do improve the system and have good communication on the different functions of the system.
  • Human Resources Generalist
    50M-1B USD
    Retail
    Review Source

    Paycom Support Is Outstanding

    4.0
    May 14, 2025
    The team that has been assigned to us has been amazing. Great Job!
  • VP, Human Resources
    50M-1B USD
    Construction
    Review Source

    Recommended! Paycom is a great all-in-one tool

    4.0
    Apr 2, 2024
    Overall a great product. Offers an all-in-one HCM suite with consistent updates.
  • Director of Human Resources
    50M-1B USD
    Manufacturing
    Review Source

    Wonderful Payroll Software

    5.0
    Feb 7, 2024
    Implementation and customer service are amazing!! I highly recommend this company!
  • Audit Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Good payroll product, but limited overall HRISM.

    3.0
    Jan 18, 2024
    Easy platform to use with intuitive interface, but limited overall capability.
...
Showing Result 1-5 of 179

Recommended Gartner Insights

  • Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
  • Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
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Reviewer Insights for: Paycom
Deciding Factors: Paycom Vs. Market Average
Performance of Paycom Across Market Features

Paycom Likes & Dislikes

Like

Automated features such as PAFs, passive enrollment for benefits, and COBRA

Like

1. Highly customizable 2. Easy to allow different admin access to different levels 3. Robust reporting function

Like

All in one platform.

Dislike

I have not discovered a weakness as of yet.

Dislike

1. Admins that are managers have 3 different Paycom accounts and log ins 2. It is hard to integrate with other systems 3. Not super user friendly and can be hard to navigate

Dislike

Turnover in customer support roles and the ATS- it's good but not as robust as a freestanding platform of prehire talent management.