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  3. Paycom
Logo of Paycom

Paycom

byPaycom
in
4.1
Market Presence: Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises), Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises

Overview

Product Information on Paycom

What is Paycom?

From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems.

Paycom Pricing

Paycom Product Images

IWant
IWant

Overall experience with Paycom

Human Resources Generalist
250M - 500M USD, Retail
FAVORABLE

“Paycom Support Is Outstanding”

4.0
May 14, 2025
The team that has been assigned to us has been amazing. Great Job!
Audit Manager
50M - 250M USD, Services (non-Government)
CRITICAL

“Good payroll product, but limited overall HRISM.”

3.0
Jan 18, 2024
Easy platform to use with intuitive interface, but limited overall capability.

About Company

Company Description

Updated 18th December 2024

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom serves businesses of all sizes in the U.S. and internationally.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1998
Head office location
Oklahoma City, United States
Number of employees
5001 - 10000
Website
http://www.paycom.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Paycom
Deciding Factors: Paycom Vs. Market Average
Performance of Paycom Across Market Features

Paycom Likes & Dislikes

Like

Automated features such as PAFs, passive enrollment for benefits, and COBRA

Like

Platform is easy to use. It has an intuitive interface. I also greatly appreciated the ease of project paycheck changes.

Like

All in one platform.

Dislike

I have not discovered a weakness as of yet.

Dislike

Limited use, at least in the product we used. It was pretty much limited to time off accruals and pay. This was my biggest and really only complaint.

Dislike

Turnover in customer support roles and the ATS- it's good but not as robust as a freestanding platform of prehire talent management.

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Peer Discussions

Paycom Reviews and Ratings

Showing data for 178 ratings and reviews for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises) market. View all 237 ratings and reviews across markets for a complete picture.

4.1

(178 Ratings)

Rating Distribution

5 Star
63%
4 Star
25%
3 Star
6%
2 Star
3%
1 Star
3%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Human Resources Generalist
    50M-1B USD
    Retail
    Review Source

    Paycom Support Is Outstanding

    4.0
    May 14, 2025
    The team that has been assigned to us has been amazing. Great Job!
  • VP, Human Resources
    50M-1B USD
    Construction
    Review Source

    Recommended! Paycom is a great all-in-one tool

    4.0
    Apr 2, 2024
    Overall a great product. Offers an all-in-one HCM suite with consistent updates.
  • Director of Human Resources
    50M-1B USD
    Manufacturing
    Review Source

    Wonderful Payroll Software

    5.0
    Feb 7, 2024
    Implementation and customer service are amazing!! I highly recommend this company!
  • Audit Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Good payroll product, but limited overall HRISM.

    3.0
    Jan 18, 2024
    Easy platform to use with intuitive interface, but limited overall capability.
  • FINANCE MANAGER
    50M-1B USD
    Transportation
    Review Source

    Great for small companies

    4.0
    Jan 2, 2024
    I love PayCom for the most part. It has great clock in and out functionality. You can access all your past performance reviews as well as work documents. It is helpful with having an org chart as well as other tools that are helpful.
...
Showing Result 1-5 of 178

Recommended Gartner Research

  • Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)
  • Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises (Transitioning to HCM Suites for 1,000+ Employee Enterprises)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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