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  1. Home
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  3. Phenom Intelligent Talent Experience
Logo of Phenom Intelligent Talent Experience

Phenom Intelligent Talent Experience

byPhenom
in
4.0
Market Presence: Talent Acquisition (Recruiting) Suites, Candidate Relationship Management (CRM) Software

Overview

Product Information on Phenom Intelligent Talent Experience

Updated 13th October 2025

What is Phenom Intelligent Talent Experience?

Phenom Intelligent Talent Experience is a software designed to streamline the talent acquisition and management process for organizations. The software offers features such as AI-driven candidate matching, automated screening, and personalized career site experiences. It enables organizations to manage recruiting workflows, employee referrals, internal mobility, and workforce planning within a unified platform. By using automation and analytics, the software helps identify suitable candidates, enhance engagement, and optimize hiring efficiency. It also provides tools for tracking metrics and improving employer branding, supporting organizations in addressing challenges related to attracting, hiring, retaining, and developing talent.

Phenom Intelligent Talent Experience Pricing

Phenom Intelligent Talent Experience software uses a subscription based pricing model with multiple tiers that vary based on the features selected and the number of users or employees. The software pricing typically depends on the modules included and may be influenced by the size and specific requirements of the organization. Detailed pricing is generally provided upon request or through direct engagement with the provider.

Overall experience with Phenom Intelligent Talent Experience

TA GLOBAL TOOLS LEAD
30B + USD, Manufacturing
FAVORABLE

“System Maintenance and stability improved with continuous product innovations”

4.0
Jan 13, 2026
Since couple of months we are observing improvements in system maintenance and support what is much appreciated after some struggle months.
Senior Analyst
1B - 3B USD, Services (non-Government)
CRITICAL

“Continuous Issues Limit Product Functionality And Cause Frequent User Dissatisfaction”

1.0
Jul 7, 2025
Terrible. The product constantly has new issues arise rendering it frequently unusable.

About Company

Company Description

Updated 11th June 2024

Phenom is an enterprise that leverages artificial intelligence to enhance talent experiences for global corporations. The company focuses on creating seamless connections between candidates, employees, recruiters, and human resource management, using its intelligent Talent Experience platform. This platform offers a range of innovative products such as a career site, chatbot, CMS, CRM, AI scheduling, video assessments, university recruiting, talent marketplace, career pathing, and referrals. Phenom's goal is to help companies improve their employee hiring, development, and retention processes more efficiently with the use of artificial intelligence technology.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2010
Head office location
Ambler, United States
Number of employees
1001 - 5000
Website
https://www.phenom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Phenom Intelligent Talent Experience
Deciding Factors: Phenom Intelligent Talent Experience Vs. Market Average

Phenom Intelligent Talent Experience Likes & Dislikes

Like

Innovations Speed of product development Company is open for pilots, POC, testing, etc.

Like

The idea of Phenom is a good one. The ability to use AI to quickly identify great candidates should in theory lead to quicker recruiting time and better talent. If the platform actually worked, it would be wonderful.

Like

the automations

Dislike

Unwanted changes on career pages (e.g. missing translations) Frequent data quality issues (especially on Analytics)

Dislike

The core problem is that it doesn't work. During my time using the platform, scheduling failed, the profile parsing failed, the reporting suite failed, it feels like everything broke at least once. This combined with slow support responses led to tremendous difficulty for our recruiting team to continue functioning, much less be satisfied with the platform.

Dislike

the reporting/ analytics I would like to be more customizable. I would like help building more efficiencies in our processes.

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Peer Discussions

Phenom Intelligent Talent Experience Reviews and Ratings

Showing data for 52 ratings and reviews for Talent Acquisition (Recruiting) Suites market. View all 71 ratings and reviews across markets for a complete picture.

4.0

(52 Ratings)

Rating Distribution

5 Star
29%
4 Star
56%
3 Star
13%
2 Star
0%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

3.5

Service & Support

3.6

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • TA GLOBAL TOOLS LEAD
    10B+ USD
    Manufacturing
    Review Source

    System Maintenance and stability improved with continuous product innovations

    4.0
    Jan 13, 2026
    Since couple of months we are observing improvements in system maintenance and support what is much appreciated after some struggle months.
  • Senior Analyst
    1B-10B USD
    Services (non-Government)
    Review Source

    Continuous Issues Limit Product Functionality And Cause Frequent User Dissatisfaction

    1.0
    Jul 7, 2025
    Terrible. The product constantly has new issues arise rendering it frequently unusable.
  • Recruiter
    1B-10B USD
    Media
    Review Source

    Tech forward CRM, Manual and unfriendly ATS

    3.0
    Mar 12, 2025
    I think the great thing about Phenom is that it is tech forward. Staying with the times and AI forward. However, for a tool that promotes automation so much - there is a LOT of manual and a lot of clicks on the ATS / recruiter process side of things. Also, the screening aspect (ie phone screens and taking notes on that) is the worst part. Having multiple tabs open for one phone screen (ie resume, JD, application questions, and note taking are all separate.
  • Senior manager, talent acquisition
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Exploring Phenom's Automation Features and Customization Challenges

    4.0
    Mar 11, 2025
    phenom has done a great job taking feedback from any concern we've had a d helping us find solutions.
  • Senior Manager, Recruitment Marketing
    50M-1B USD
    Banking
    Review Source

    Phenom Breaks Ground with Innovative Talent Engagement Features

    4.0
    Mar 12, 2025
    My overall experience has been positive. The platform is intuitive and user-friendly making it easy to navigate. It offers good features for Talent Marketing and candidate engagement. I think what it lacks is personalization capabilities to customize some widgets for a specific organization.
...
Showing Result 1-5 of 52

Recommended Gartner Insights

  • Critical Capabilities for Talent Acquisition (Recruiting) Suites
  • Magic Quadrant for Talent Acquisition (Recruiting) Suites

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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