Overview
Product Information on Phenom Intelligent Talent Experience
What is Phenom Intelligent Talent Experience?
Phenom Intelligent Talent Experience Pricing
Overall experience with Phenom Intelligent Talent Experience
“System Maintenance and stability improved with continuous product innovations”
“Continuous Issues Limit Product Functionality And Cause Frequent User Dissatisfaction”
About Company
Company Description
Phenom is an enterprise that leverages artificial intelligence to enhance talent experiences for global corporations. The company focuses on creating seamless connections between candidates, employees, recruiters, and human resource management, using its intelligent Talent Experience platform. This platform offers a range of innovative products such as a career site, chatbot, CMS, CRM, AI scheduling, video assessments, university recruiting, talent marketplace, career pathing, and referrals. Phenom's goal is to help companies improve their employee hiring, development, and retention processes more efficiently with the use of artificial intelligence technology.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Phenom Intelligent Talent Experience
Reviewer Insights for: Phenom Intelligent Talent Experience
Deciding Factors: Phenom Intelligent Talent Experience Vs. Market Average
Phenom Intelligent Talent Experience Likes & Dislikes
Innovations Speed of product development Company is open for pilots, POC, testing, etc.
The idea of Phenom is a good one. The ability to use AI to quickly identify great candidates should in theory lead to quicker recruiting time and better talent. If the platform actually worked, it would be wonderful.
the automations
Unwanted changes on career pages (e.g. missing translations) Frequent data quality issues (especially on Analytics)
The core problem is that it doesn't work. During my time using the platform, scheduling failed, the profile parsing failed, the reporting suite failed, it feels like everything broke at least once. This combined with slow support responses led to tremendous difficulty for our recruiting team to continue functioning, much less be satisfied with the platform.
the reporting/ analytics I would like to be more customizable. I would like help building more efficiencies in our processes.
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Peer Discussions
Phenom Intelligent Talent Experience Reviews and Ratings
- TA GLOBAL TOOLS LEAD10B+ USDManufacturingReview Source
System Maintenance and stability improved with continuous product innovations
Since couple of months we are observing improvements in system maintenance and support what is much appreciated after some struggle months. - Senior Analyst1B-10B USDServices (non-Government)Review Source
Continuous Issues Limit Product Functionality And Cause Frequent User Dissatisfaction
Terrible. The product constantly has new issues arise rendering it frequently unusable. - Recruiter1B-10B USDMediaReview Source
Tech forward CRM, Manual and unfriendly ATS
I think the great thing about Phenom is that it is tech forward. Staying with the times and AI forward. However, for a tool that promotes automation so much - there is a LOT of manual and a lot of clicks on the ATS / recruiter process side of things. Also, the screening aspect (ie phone screens and taking notes on that) is the worst part. Having multiple tabs open for one phone screen (ie resume, JD, application questions, and note taking are all separate. - Senior manager, talent acquisition1B-10B USDHealthcare and BiotechReview Source
Exploring Phenom's Automation Features and Customization Challenges
phenom has done a great job taking feedback from any concern we've had a d helping us find solutions. - Senior Manager, Recruitment Marketing50M-1B USDBankingReview Source
Phenom Breaks Ground with Innovative Talent Engagement Features
My overall experience has been positive. The platform is intuitive and user-friendly making it easy to navigate. It offers good features for Talent Marketing and candidate engagement. I think what it lacks is personalization capabilities to customize some widgets for a specific organization.