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Overview

Product Information on Phenom Intelligent Talent Experience

Updated 14th May 2026

What is Phenom Intelligent Talent Experience?

An agentic AI platform designed to streamline talent acquisition, talent management, and workforce planning for organizations. Features include AI candidate discovery and matching, automated screening, fraud detection, AI sourcing, and personalized candidate experiences. The platform enables organizations to manage recruiting workflows, employee referrals, internal mobility, and workforce planning within a unified system. The platform includes an orchestration engine for deployment of agents managed by conversational policy creation for responsible governance. The goal is the appropriate application of AI and automation to help organizations attract, hire, retain, and develop talent.

Phenom Intelligent Talent Experience Pricing

Phenom has several pricing models depending on what is being purchased: - Annual fee based on employee count - Annual license fee per user - Volume-based fee Phenom will also charge a flat annual fee for integrations to/from third-party systems.

Overall experience with Phenom Intelligent Talent Experience

Manager, Human Resources
3B - 10B USD, Healthcare and Biotech
FAVORABLE

“Phenom Streamlines Recruiting With Automation And Enhances Efficient”

5.0
May 14, 2026
Phenom has been a great addition to our tech stack. It has allowed us to standardize processes and create less manual work for the recruiters.
Senior Director Talent Acquisition
Gov't/PS/ED 5,000 - 50,000 Employees, Education
CRITICAL

“Evaluating the Effectiveness of Talent Tools”

3.0
May 15, 2026
Phenom consistently is working on innovating and coming up with the next big win in the HR Tech Space (focused on Talent. This does leave their core products and platform to suffer, there is constant instability in the platform and challenges to understand how all of the product ties together.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Phenom Intelligent Talent Experience

Phenom Intelligent Talent Experience

byPhenom
in
4.1
Market Presence: Talent Acquisition (Recruiting) Suites, Candidate Relationship Management (CRM) Software

About Company

Company Description

Updated 14th May 2026

Phenom is an applied AI company with an AI infrastructure built specifically to redesign work operations. Powered by Engines that harmonize data, Ontologies that guide decisions, X AI that hyper-personalizes experiences, and Agents that work alongside teams, Phenom’s platform uses industry and business context to automate workflows, eliminate busywork, and enhance experiences while remaining compliant. Driven by a purpose to help a billion people find the right work, Phenom is dedicated to helping organizations hire faster, develop better and retain longer.

Company Details

Updated 14th May 2026
Company type
Private
Year Founded
2010
Head office location
Ambler, United States
Number of employees
1001 - 5000
Website
https://www.phenom.com

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Reviewer Insights for: Phenom Intelligent Talent Experience
Deciding Factors: Phenom Intelligent Talent Experience Vs. Market Average

Phenom Intelligent Talent Experience Likes & Dislikes

Like

My team uses the Voice Agent feature which is outstanding for our space. We also love the interview intelligence portion with the ability to have our phone screens recorded as well as the ability to have candidates self-schedule interviews.

Like

1. The move in the product to having more self service (not all configuration changes require Phenom or HRIS resources) 2. Partnership with our core account team 3. User Experience for all personas using the system

Like

Innovations Speed of product development Company is open for pilots, POC, testing, etc.

Dislike

It does not communicate the best with our ATS system, it would be great if it was more compatible. Sometimes the system gets a little glitchy (like with all technology) but the frustrating part is when we report issues, it often takes a while for them to be researched our solved which puts a halt to the majority of work.

Dislike

1. Their developers are primarily in India working local time which causes delays with implementation or support at times due to time differences 2. Inability to customize or create specific user roles 3. Talent Analytics is not as robust as others in the space

Dislike

Unwanted changes on career pages (e.g. missing translations) Frequent data quality issues (especially on Analytics)

Recommended Gartner Insights

  • Critical Capabilities for Talent Acquisition (Recruiting) Suites
  • Magic Quadrant for Talent Acquisition (Recruiting) Suites

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Phenom Intelligent Talent Experience Reviews and Ratings

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  • Senior Director Talent Acquisition
    Gov't/PS/Ed
    Education
    Review Source

    Evaluating the Effectiveness of Talent Tools

    3.0
    May 15, 2026
    Phenom consistently is working on innovating and coming up with the next big win in the HR Tech Space (focused on Talent. This does leave their core products and platform to suffer, there is constant instability in the platform and challenges to understand how all of the product ties together.
  • Manager, Human Resources
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Phenom Streamlines Recruiting With Automation And Enhances Efficient

    5.0
    May 14, 2026
    Phenom has been a great addition to our tech stack. It has allowed us to standardize processes and create less manual work for the recruiters.
  • TA GLOBAL TOOLS LEAD
    10B+ USD
    Manufacturing
    Review Source

    System Maintenance and stability improved with continuous product innovations

    4.0
    Jan 13, 2026
    Since couple of months we are observing improvements in system maintenance and support what is much appreciated after some struggle months.
  • Director of Human Resources
    10B+ USD
    Insurance (except health)
    Review Source

    Stronger hiring results tempered by transparency and service issues

    3.0
    May 15, 2026
    Overall Phenom delivers strong strategic value with clear improvements in recruiter efficiency, candidate experience and TA outcomes. However, this is tempered by recurring stability issues and gaps in vendor governance, transparency and root cause analysis. As a result, the experience feels like a solid platform with meaningful impact, but inconsistent execution and overall friction bring the experience down.
  • Director of Operations
    <50M USD
    Retail
    Review Source

    Easy to use, quick to train, and highly effective for everyday team use.

    5.0
    May 14, 2026
    The system is very easy to use and straightforward to navigate, which makes it simple to train new employees quickly and efficiently. Its user-friendly design reduces the learning curve, allowing team members to become productive in a short amount of time.
...
Showing Result 1-5 of 56

Showing data for 56 ratings and reviews for Talent Acquisition (Recruiting) Suites market. View all 75 ratings and reviews across markets for a complete picture.

4.0

(56 Ratings)

Rating Distribution

5 Star
30%
4 Star
52%
3 Star
16%
2 Star
0%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

3.5

Service & Support

3.5

Product Capabilities

4.3