Overall we are very happy with Phenom. We use it to host our external career sites and also for our CRM. I think the automation engine, the embedded AI and the filtering (creating spotlights) are very powerful. However, we would like to see better end-to-end tracking for campaigns. Currently, we can't include the UTM campaign or source in the filters for the Hiring Funnel report which makes it hard for us to track the true success of campaigns.

Phenom is a company run by mission driven leaders. The Phenom team goes above and beyond to understand what their clients need to solve their problems. Unfortunately, solutions are created without the right level of product testing which negatively impacts their customers.