Pipedrive

byPipedrive
in
4.2
Market Presence: Sales Force Automation PlatformsB2B Marketing Automation Platforms

Overview

Product Information on Pipedrive

Updated 13th October 2025

What is Pipedrive?

Pipedrive is a customer relationship management software designed to help sales teams organize and manage leads, track communication, and automate administrative tasks. The software offers tools for deal and pipeline management, email integration, activity tracking, and reporting. Pipedrive enables users to visualize sales processes, monitor progress, and forecast revenue, supporting sales planning and decision-making. The software provides customization options to fit various sales workflows and includes integrations with popular business applications. Through its features, Pipedrive addresses the need for structured sales management and aims to increase the efficiency of sales operations.

Overall experience with Pipedrive

STAFFING SUPERVISOR
50M - 250M USD, Manufacturing
FAVORABLE

Centralized Sales Tools Offer Convenience Amid Navigation and Usability Challenges

4.0
Jun 23, 2025
I love having all my sales pieces in the same place, however it can be hard to navigate. The phone app is not easy to use.
COUNTRY MARKETING MANAGER
250M - 500M USD, IT Services
CRITICAL

Pipedrive: Shaping Sales Management with Innovative Design

3.0
Nov 18, 2024
Pipedrive is a sales-focused platform that helps teams manage leads, track deals and optimize pipelines in an easy way.

About Company

Company Description

Pipedrive, established in 2010 and headquartered in New York, is primarily focused on providing an effective customer relationship management (CRM) service to stimulate the growth of small businesses. The company's CRM tools are currently utilized by revenue teams in more than 100,000 companies worldwide. In addition to its New York base, Pipedrive operates from multiple offices across Europe and the US.

Company Details

Company type
Private
Year Founded
2010
Head office location
New York, United States
Number of employees
501 - 1000

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Pipedrive
Deciding Factors: Pipedrive Vs. Market Average
Performance of Pipedrive Across Market Features

Pipedrive Likes & Dislikes

Top Pipedrive Alternatives

4.5
(1901 Ratings)
4.2
(717 Ratings)

Peer Discussions

Pipedrive Reviews and Ratings

Showing data for 347 ratings and reviews for Sales Force Automation Platforms market. View all 357 ratings and reviews across markets for a complete picture.

4.2

(347 Ratings)

Rating Distribution

5 Star
42%
4 Star
50%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.4

Last 12 Months
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  • STAFFING SUPERVISOR
    50M-1B USD
    Manufacturing
    Review Source

    Centralized Sales Tools Offer Convenience Amid Navigation and Usability Challenges

    4.0
    Jun 23, 2025
    I love having all my sales pieces in the same place, however it can be hard to navigate. The phone app is not easy to use.
  • PARTNERSHIPS MANAGER AND CMO
    <50M USD
    Services (non-Government)
    Review Source

    Intuitive Functionality Supports Sales Teams, But Reporting and Email Tools Are Limited

    4.0
    Aug 19, 2025
    Very easy to use, intuitive to track your contacts including stage, deals, etc, you can create automated workflows to reduce manual actions
  • SOCIAL MEDIA STRATEGIST
    <50M USD
    Software
    Review Source

    Streamlining Sales Workflows: A Time and Energy Saver

    5.0
    Apr 15, 2025
    This makes managing sales workflows so much easier, it saves time and energy, allowing you to get more done.
  • Sales And Marketing Specialist
    1B-10B USD
    Manufacturing
    Review Source

    Excellent for Harnessing Social Media Integration and Automations to Manage Lead Cycles

    5.0
    Feb 7, 2025
    The social media integration is great and the suite of automations including message sequencing as well as web forms are fantastic for managing lead cycles.
  • ENTERPRISE ACCOUNT MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    Exploring Pipedrive's Unique CRM Features and Interface

    4.0
    Dec 4, 2024
    Pipedrive is an overall solid CRM with unique features that can be tailored to meet your needs.
...
Showing Result 1-5 of 347

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