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Logo of Pipefy

Pipefy

byPipefy
in
4.7
Market Presence: Business Process Automation Tools, Business Orchestration and Automation Technologies

Overview

Product Information on Pipefy

Updated 22nd January 2026

What is Pipefy?

Pipefy is a Business Orchestration and Automation Technology platform that provides a unified control plane for coordinating humans systems and artificial intelligence agents. The platform includes a no-code process builder and an agent studio for creating specialized AI agents based on various large language models. It features native connectivity and integration capabilities for linking core enterprise systems such as ERP and CRM. Pipefy addresses business problems related to process fragmentation and unstructured work by centralizing workflows. It incorporates an adaptive governance framework that allows for the establishment of secure zones for decentralized development. The architecture provides technical oversight through end-to-end observability audit logs and causal lineage of actions across automated flows. Organizations use the platform to manage complex cross-departmental processes and extend the functionality of legacy infrastructure without modifying core systems

Pipefy Pricing

Pipefy software offers a subscription-based pricing model with multiple plans that vary based on features and usage levels. The software typically charges according to the number of users and selected plan tiers, including options for monthly or annual billing. Each plan provides access to various workflow automation and process management functionalities, with additional features available at higher pricing tiers.

Overall experience with Pipefy

IT Manager
30B + USD, Consumer Goods
FAVORABLE

“Strong no-code process automation with good usability, but room to improve on dashboards and enterprise integrations.”

4.0
Feb 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT Manager
500M - 1B USD, Miscellaneous
CRITICAL

“Easy Adoption Experience But Lacks Clarity in Usage Metrics and Contracts”

3.0
Jan 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 3rd March 2026

Pipefy is a software company founded in 2015 that provides an orchestration layer that connects human workflows, legacy enterprise systems, and artificial intelligence agents within a single control plane. The organization serves over four thousand clients across more than one hundred and fifty countries. Pipefy is backed by institutional investors including SoftBank, Insight Partners, and OpenView. The software features no code building tools, system integration capabilities, and an adaptive governance framework. This architecture enables organizations to modernize operations, manage complex processes, and maintain technical oversight through centralized security and audit controls

Company Details

Updated 3rd March 2026
Company type
Private
Year Founded
2015
Head office location
United States
Number of employees
501 - 1000
Website
http://www.pipefy.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Pipefy Reviews and Ratings

4.7

(80 Ratings)

Rating Distribution

5 Star
70%
4 Star
26%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    10B+ USD
    Consumer Goods
    Review Source

    Strong no-code process automation with good usability, but room to improve on dashboards and enterprise integrations.

    4.0
    Feb 11, 2026
    My overall experience with Pipefy has been very positive, especially in terms of usability and flexibility. The platform is intuitive and user-friendly, allowing business and technical users to quickly understand and design workflows without a steep learning curve. Its visual interface makes it easy to model processes, track progress, and maintain consistency across teams, which significantly reduces operational friction.
  • IT Manager
    10B+ USD
    Consumer Goods
    Review Source

    Strong no-code process automation with good usability, but room to improve on dashboards and enterprise integrations.

    4.0
    Feb 11, 2026
    My overall experience with Pipefy has been very positive, especially in terms of usability and flexibility. The platform is intuitive and user-friendly, allowing business and technical users to quickly understand and design workflows without a steep learning curve. Its visual interface makes it easy to model processes, track progress, and maintain consistency across teams, which significantly reduces operational friction.
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Recommended Gartner Insights

  • Critical Capabilities for Business Orchestration and Automation Technologies
  • Magic Quadrant for Business Orchestration and Automation Technologies
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User Sentiment About Pipefy
Reviewer Insights for: Pipefy
Deciding Factors: Pipefy Vs. Market Average

Pipefy Likes & Dislikes

Like

One of Pipefy's strongest aspects is its no-code approach. The platform enables users to create, customize, and automate workflows without requiring programming skills, which empowers teams to operate with greater autonomy and less dependence on IT. This capability accelerates implementation, supports rapid iteration, and makes it easier to adapt processes as business needs evolve.

Like

One of Pipefy's strongest aspects is its no-code approach. The platform enables users to create, customize, and automate workflows without requiring programming skills, which empowers teams to operate with greater autonomy and less dependence on IT. This capability accelerates implementation, supports rapid iteration, and makes it easier to adapt processes as business needs evolve.

Like

One of Pipefy's strongest aspects is its no-code approach. The platform enables users to create, customize, and automate workflows without requiring programming skills, which empowers teams to operate with greater autonomy and less dependence on IT. This capability accelerates implementation, supports rapid iteration, and makes it easier to adapt processes as business needs evolve.

Dislike

Some basic functionalitiies should be embedded, and not customized. The metrics of consumption are not so clear. The price and the commercial negotiation are some issues for us.

Dislike

Some basic functionalitiies should be embedded, and not customized. The metrics of consumption are not so clear. The price and the commercial negotiation are some issues for us.

Dislike

Some basic functionalitiies should be embedded, and not customized. The metrics of consumption are not so clear. The price and the commercial negotiation are some issues for us.