The company focuses on providing cybersecurity and compliance solutions. It primarily aims to offer protection across various digital channels such as email, web, cloud, and social media.
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As mentioned before, we only used the Phish Alarm but we did have plans to use the actual training portion. In order to use the Phish Alarm plugin for Outlook you need to setup the Security Awareness software as they work together. So, for what we used it for it was great. We have pushed the plugin to the client's Outlook App via Azure. After a few hours the Phish Alarm button shows up in the user's outlook and the web app. When a user gets a suspicious email they can submit it for review using the Phish Alarm button. Depending on how it's configured it can submit it to IT, delete the msg, send it to junk folder etc. You can even have it display a custom message. It integrates with TRAP and can recall messages for you as well. The analytics are great, it shows you how many messages a user submitted as well as their score (if you are using the training portion). Management opted to go with a less expensive Security Awareness Training which is why we're only using the Phishing Alarm feature of the application.
Phishing simulation capability. It offers a wide variety of powerful and realistic templates, making campaigns highly effective while still being relatively easy to configure and deploy.
The way it integrates with the adaptive DLP and email solutions, allowing me to send custom training catered to my high risk users.
Nothing major but we had some issues where some users would receive errors when trying to submit emails using the Phish Alarm button. We had to get support involved and they cleaned something in the backend. Besides that, it worked as we thought it would.
The awareness training component which feels somewhat rigid. It lacks flexibility and the inability to make changes once a campaign or training is in progress limits its adaptability.
The only weakness I can think of is how the product separates its training modules.