Qualtrics XM Platform Alternatives

4.3(22 Ratings)

Considering alternatives to Qualtrics XM Platform? See what this market Qualtrics XM Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Qualtrics XM Platform compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Azure Text Analytics

4.3

We've been generally impressed with the core capabilities of Azure Text Analytics - the platform performs well with large text workloads and has a high degree of accuracy for extraction of sentiment, key phrases, entities and language. The multi-language support is a plus for our global organization and it integrates well with the rest of our Microsoft Azure ecosystem of applications. Domain-specific use cases have proven to be challenging at times, given that the sentiment models have been trained primarily on product/service reviews. Also, the documentation is lacking in areas when we've needed to consult technical details for integration requirements. Read all insights and reviews for Azure Text Analytics

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2. Lexalytics

4

It is easy to use and it captures tone quite well and context to text accurately Read all insights and reviews for Lexalytics

Where Qualtrics XM Platform Scored Higher

Easier to integrate and deploy

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3. IBM Watson Natural Language Understanding

By IBM

4.5

IBM Watson NLU delivers a robust, enterprise-grade service to extract rich metadata such as entities, sentiment, emotion, concepts, categories, relations and syntax from unstructured text, enabling deep text analytics at scale. Read all insights and reviews for IBM Watson Natural Language Understanding

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4. Brand24

4.4

Brand24 was great at providing up to date information, and the AI analysis tools were extremly helpful Read all insights and reviews for Brand24

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5. Talkwalker Consumer Intelligence Platform

3.8

Robust social listening and analytics, giving a holistic view of brand reputation and sentiment. Read all insights and reviews for Talkwalker Consumer Intelligence Platform

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6. Chattermill

4.3

Chattermill has transformed my process by allowing me to consolidate insights I have gleaned from survey responses and customer service queries. Its powerful algorithms and natural language processing have allowed me to move beyond keyword analysis to be able to self-identify the areas that drive certain sentiments.Read all insights and reviews for Chattermill

Where Qualtrics XM Platform Scored Higher

Easier to integrate and deploy

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7. Medallia Experience Cloud

5

Medallia is a great tool for getting feedback from your users. It offers very flexible configuration and feedback collection, real-time feedback, and integration with Tableau. However, it is expensive and not easy to implement.Read all insights and reviews for Medallia Experience Cloud

Where Qualtrics XM Platform Scored Higher

Easier to integrate and deploy

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8. OpenText Intelligent Classification (Magellan)

2.6

great tool to track the sentiments on real time basis Read all insights and reviews for OpenText Intelligent Classification (Magellan)

Where Qualtrics XM Platform Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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