Review Summary
Users appreciate Qualtrics XM Platform for its powerful survey customization options, robust analytics capabilities, ...
Overview
Product Information on Qualtrics XM Platform
Updated 13th October 2025
What is Qualtrics XM Platform?
Qualtrics XM Platform Pricing
Overall experience with Qualtrics XM Platform
Engineering Manager
<50M USD, Services (non-Government)FAVORABLE
“Impressive range of features, but incident resolution can sometimes be laborious.”
A top-tier survey platform offering a wealth of features. It includes advanced questionnaire tools, contact and distribution rule management, dashboards, text analysis, pre-built templates, and several integrated marketing research tools. There's also a version for employee experience management.
PRODUCT MANAGER
30B + USD, SoftwareCRITICAL
“Complex Survey Setup Process Contrasts With Accessible End Experience in Qualtrics”
Qualitrics is a tricky product when it comes to surveys, setting up the surveys is quite complex but end user experience is decent
About Company
Company Description
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly products. Founded in 2002, Qualtrics has carved a niche in the realm of Experience Management software, serving a worldwide client base. Despite the global presence, the central goal of Qualtrics remains consistent: to facilitate a heightened sense of empathy, human connection, and authenticity in business engagements. As part of its mission and ongoing efforts, the company aims to develop technology effective in bridging experience gaps.
Company Details
Company type
Private
Year Founded
2002
Head office location
Provo, UT and Seattle, WA, United States
Number of employees
5001 - 10000
Website
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- Engineering Manager<50M USDServices (non-Government)Review Source
Impressive range of features, but incident resolution can sometimes be laborious.
A top-tier survey platform offering a wealth of features. It includes advanced questionnaire tools, contact and distribution rule management, dashboards, text analysis, pre-built templates, and several integrated marketing research tools. There's also a version for employee experience management. - Manager, Customer Service And Support50M-1B USDRetailReview Source
Strong Functionality and Performance Undermined by Challenging Configuration Process
Although the tool is great, very complete in terms of functionalities and well performing, it is very hard to configure due to its UI, which causes clients to overly rely on implementation services. - BUSINESS DEVELOPMENT MANAGER50M-1B USDMiscellaneousReview Source
Survey Tool Offers Strong Customization and User-Friendly Dashboard for Quick Insights
Overall the survey tool builder was great and allowed a ton of customization. There are other platforms out there that offer the most "complete" customization, but really it isnt as solid as what qualtirics has done. I am very pleased with its useability. - SENIOR CONTENT DEVELOPERGov't/PS/EdEducationReview Source
Qualtrics Offers Integration and Intuitive Interface with Real-Time Sentiment Analysis
Qualtrics has it all - integration with other tools, a real-time and simple to understand platform giving sentiment snapshots to all that need it. - MARKETING MANAGER10B+ USDBankingReview Source
Qualtrics helps collect, analyze and report on stakeholder insights
Quatrics is our #1 platform for employee, partner and customer feedback. We utilize it to perform engagement surveys and feedback loops to get data and insights from different stakeholders. It helps us collect, analyze and report on findings. The ability to create dashboards has made it easy to create reports for a different set of stakeholders that want to drill down to their own level of insights.
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