Overview
Product Information on Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce Sales Cloud Pricing
Overall experience with Salesforce Sales Cloud
“My Business Development Review”
“Navigating Support and Feature Clarity Presents Challenges With This Software”
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About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Salesforce Sales Cloud
Reviewer Insights for: Salesforce Sales Cloud
Deciding Factors: Salesforce Sales Cloud Vs. Market Average
Performance of Salesforce Sales Cloud Across Market Features
Salesforce Sales Cloud Likes & Dislikes
What I really enjoy most about Salesforce Sales Cloud is the various views and information you can quickly pull on an account. It makes finding the information you need simple and easy. Oftenttimes I have used other services and finding relative information has been difficult to find or not in the best most visable place. Salesforce Sales Cloud keeps it simple, easy, and helps move our business forward.
When it works, it works really well. The centralization of customer contacts is extremely helpful. Managing Knowledge articles is largely seamless and relatively intuitive.
Flexibility and functional diversity. I used the software for customer relations and found it met almost all my needs.
Often I will click on buttons or change stages in an opportunity, and it takes several clicks or seconds to wait before the information has loaded. I wish the buttons were improved upon and much quicker when it comes to selecting different menus and options within the service.
It is almost impossible to figure out how to do things on your own; it's not clear if any given item is a feature or a bug.
It requires quite a lot of training and constant learning to maximise its use. There's a steep learning curve and it's not the most naturally intutive system
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Peer Discussions
Salesforce Sales Cloud Reviews and Ratings
- BUSINESS DEVELOPMENT MANAGER50M-1B USDMiscellaneousReview Source
My Business Development Review
I am very satisfied with Salesforce Sales Cloud. It has the ability to provide any and all insights to our business development, along with a very user friendly interface. It makes pulling the information really easy from both a managerial perspective, and from a day to day user trying to achieve new business. - EA TO PRESIDENT<50M USDMediaReview Source
Requires Ongoing Learning but Delivers Flexibility for Customer Relation Tasks
Useful tool for customer relations. Great features. Easy to use once you're accustomed. Learning curve at the start but overall it is flexible and meets my needs. - Promotor De Ventas50M-1B USDServices (non-Government)Review Source
Centralize sales activities and optimize performance with Salesforce Sales Cloud.
We work with Salesforce Sales Cloud to manage and track our sales activities and it has helped us to increase our sales by allowing us to streamline and optimize our sales lifecycle. Salesforce Sales Cloud provides us with advanced sales analytics features which offers us with precise sales insights allowing us to make informed sales decisions, evaluate and improve our sales performances. Salesforce Sales Cloud has allowed us to consolidate and bring together all our sales activities from managing leads, discussing sales deals with leads and customers up to the when we close the deals, and this has enabled us to have full control of our sales operations. With Salesforce Sales Cloud, we have had a successful experience turning potential leads into actual customers which has improved our success in promoting new sales. - ENGINEERING MANAGER1B-10B USDIT ServicesReview Source
Engineering review
Overall is good to use and easy to customize,easy to access. - PMO50M-1B USDInsurance (except health)Review Source
Powerful for proactive sales management and great customization features.
It provides a centralized platform for managing leads, opportunities, accounts and customer interactions. When adopted, the team gained better visibility into the sales pipeline and improved collaboration between departments. Reporting and forecasting tools are especially helpful in aligning sales strategies with actual performance. It's a robust CRM that helps the group move from reactive to proactive sales management.