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  1. Home
  2. /
  3. SAP C/4HANA for CX
  4. /
  5. Alternatives
Logo of SAP C/4HANA for CX

SAP C/4HANA for CX Alternatives

4.2(43 Ratings)
Customer Relationship Management

Considering alternatives to SAP C/4HANA for CX? See what this market SAP C/4HANA for CX users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how SAP C/4HANA for CX compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of SharePoint Server
1. SharePoint Server

By Microsoft

4.5
(228 Ratings)

I create templates for everyone to use, therefore having this makes it easy for all to access.

Read all insights and reviews for SharePoint Server

Where SAP C/4HANA for CX Scored Higher

  • Better at service and support
Compare with SAP C/4HANA for CX
Logo of SAP Fiori
2. SAP Fiori

By SAP

4.1
(66 Ratings)

Fiori delivers a fantastic user experience that is intuitive, role based, responsive and standardized UX patterns supporting digital transformation, productivity and strong integration case with S4Core

Read all insights and reviews for SAP Fiori

Where SAP C/4HANA for CX Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with SAP C/4HANA for CX
Logo of Speech-to-Text
3. Speech-to-Text

By Google

4.5
(52 Ratings)

It's a strong, production-grade speech recognition service - especially if your audio is clean and your workflow already lives in Google Cloud - but it's not "set it and forget it" most of the negative feedback comes down to real-world audio messiness and cost/complexity when you scale or need special handling.

Read all insights and reviews for Speech-to-Text
Compare with SAP C/4HANA for CX
Logo of Esker Customer Service Solution Suite
4. Esker Customer Service Solution Suite

By Esker

4.8
(38 Ratings)

Esker team supported development, understood our needs, delivered on time/budget despite challenges. Post-launch, order intake rose by 30%, showcasing improved customer service productivity.

Read all insights and reviews for Esker Customer Service Solution Suite
Compare with SAP C/4HANA for CX
Logo of Freshchat
5. Freshchat

By Freshworks

3.6
(32 Ratings)

It is a practical tool for everyday communication which provides me bots and automated messages which help the customer even when I am offline. I can also look over the customer's history for a better chat.

Read all insights and reviews for Freshchat

Where SAP C/4HANA for CX Scored Higher

  • Better at service and support
Compare with SAP C/4HANA for CX
Logo of SAP Cloud Platform Experience Maker
6. SAP Cloud Platform Experience Maker

By SAP

4.4
(29 Ratings)

Highly recommendable for most companies as this greatly helped our company's internal processes. Efficiency and speed is there. Very useful for data integration and business processes.

Read all insights and reviews for SAP Cloud Platform Experience Maker

Where SAP C/4HANA for CX Scored Higher

  • Better at service and support
  • Better evaluation and contracting
Compare with SAP C/4HANA for CX
Logo of SALESFORCE CRM
7. SALESFORCE CRM

By INSPARK

4.3
(26 Ratings)

Cloud-based customer relationship platform designed to connect with customers in an efficient way

Read all insights and reviews for SALESFORCE CRM
Compare with SAP C/4HANA for CX
Logo of Teradata Vantage Customer Experience (CX)
8. Teradata Vantage Customer Experience (CX)

By Teradata

4.5
(24 Ratings)

Customer Experience with Teradata has been top of the line since the early days of its implementation at our multiple clients.

Read all insights and reviews for Teradata Vantage Customer Experience (CX)

Where SAP C/4HANA for CX Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with SAP C/4HANA for CX
...
Showing Result 1-8 of 71

Top Alternatives to SAP C/4HANA for CX

  • SharePoint Server
  • SAP Fiori
  • Speech-to-Text
  • Esker Customer Service Solution Suite
  • Freshchat
  • SAP Cloud Platform Experience Maker
  • SALESFORCE CRM
  • Teradata Vantage Customer Experience (CX)
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