Overview
Product Information on SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud Pricing
Overall experience with SAP Commerce Cloud
“Managing Large Catalogs Is Simple but Setup and Costs Can Be Challenging”
“Ease of Use Overshadows Limitations in Data Export”
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About SAP Commerce Cloud
Reviewer Insights for: SAP Commerce Cloud
SAP Commerce Cloud Likes & Dislikes
What i like most about SAP Commerce Cloud is its ability to handle complex, large-scale ecommerce operations in a unified platform. The scalability and reliability make it particularly valuable for enterprise that need to serve multiple markets and channels without compromising performance.
General ease of use.
It's ability to handle complex business models seamlessly - especially for organizations that operate across multiple region or channels.
- Setting up, customizing and maintaining the platform requires skilled technical resources which can be time consuming and costly. - The admin interface can feel less intuitive, especially for non technical users and certain features me require additional configuration or third party tools. - The overall cost of licensing, implementation and ongoing maintenance can be high, making it less accessible for smaller business.
Data export capabilities.
It can be complex to configure and maintain, especially for organizations without strong technical expertise.
Top SAP Commerce Cloud Alternatives
Peer Discussions
SAP Commerce Cloud Reviews and Ratings
- OPERATIONS ASSOCIATE50M-1B USDBankingReview Source
Managing Large Catalogs Is Simple but Setup and Costs Can Be Challenging
As a user my overall experience with the SAP Commerce cloud has been strong, especially in handling complex B2B and B2C operations. The platform makes it easy to manage large products catalogs, multiple storefronts, and regional pricing while maintaining smooth integration with SAP ERM and CRM systems. - EXPEDITING CO-ORDINATOR50M-1B USDTransportationReview Source
Robust Platform Supports Multi-Region E-Commerce Operations With Complex Business Models
Provides a powerful and flexible platform for managing large scale e-commerce operations. - VP, OPERATIONS1B-10B USDTravel and HospitalityReview Source
Easy Navigation and Uptime Appreciated, Marketing Tools and Pricing Disliked
User friendly, the dashboard is very easy to read and navigate but it does come with performance and technical issues - Operations Manager50M-1B USDEnergy and UtilitiesReview Source
Platform Offers Seamless SAP Integration and Highly Agile Customization Features
It's a robust, agile and highly customizable platform. If your ERP is SAP, the integration is seamless. - QUALITY50M-1B USDManufacturingReview Source
Navigating Complex E-commerce Operations with SAP Commerce Cloud
SAP Commerce Cloud has provided a powerful and highly customizable platform to support our complex e-commerce operations. It's well suited for organizations managing multiple brands, channels and regions. Our overall experience has been positive, though it requires significant internal and partner expertiese to maximize value.