Overview
Product Information on ServiceDesk Plus
Updated 13th October 2025
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Overall experience with ServiceDesk Plus
It Manager
30B + USD, IT ServicesFAVORABLE
“Centralized IT Support and Improved Visibility Using ServiceDesk Plus Platform”
Falcon Analyst
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Automation and Integrations Streamline Workflows, But Support Agent Consistency Lags”
About Company
Company Description
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
Company Details
Year Founded
2002
Head office location
Del Valle, United States
Number of employees
5001 - 10000
Parent Company
Zoho
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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ServiceDesk Plus Reviews and Ratings
- It Manager10B+ USDIT ServicesReview Source
Centralized IT Support and Improved Visibility Using ServiceDesk Plus Platform
Our overall experience with ManageEngine ServiceDesk Plus has been very positive.It helped us centralize our IT support processes and improve visibility across incidents,service requests,and assets.The platform is user-friendly,flexible,and easy to adapt to our internal workflows.It has improved efficiency and made daily IT operations more structured and manageable.
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